Public Storage

  www.publicstorage.com
  www.publicstorage.com

Public Storage Reviews

Updated 20 October 2014
Updated 20 October 2014
324 Reviews
2.5
324 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
220 Ratings

Review Highlights

Pros
  • So you have a good work/life balance if you have things to get taken care of after 6pm (in 12 reviews)

  • Working alone and having office/steady hours are about it (in 16 reviews)


Cons
  • Being a property manager is a difficult task with a lot of responsibility (in 67 reviews)

  • Not once has any upper management ever looked at my goal board (in 46 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great place to work, Hard work and commitment to employees and customers create opportunity for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Glendale, CA (US)
    Current Employee - Manager in Glendale, CA (US)

    I have been working at Public Storage full-time (more than 10 years)

    Pros

    As with anything in life, you only get back what you are willing to give. The culture and environment rewards high performers as demonstrated through the various bonus and incentive programs. People throughout the organization, at all levels, are dedicated, conscientious and an absolute pleasuse to work with

    Cons

    The nature of the business is challenging at times when dealing with customers that are facing severe hardship, especially when it comes to managing expectations or providing" acceptable" solutions in the view of the customer.

    Advice to ManagementAdvice

    Continue to invest in employees by providing additional training that is not "job based" but is more in line with personal development.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    PS is GREAT!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relief Manager
    Current Employee - Relief Manager

    I have been working at Public Storage full-time (more than an year)

    Pros

    Great starting pay! You are not on your feet all day! Benefits plus bonuses!!! Opportunities for advancement!!

    Cons

    Some days you have to run a property by yourself, which can be challenging....but not every shift you work

    Advice to ManagementAdvice

    Keep up the great work ethic and philosophy of Public Storage!

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Glendale, CA (US)
    Current Employee - Middle Management in Glendale, CA (US)

    I have been working at Public Storage full-time (more than 10 years)

    Pros

    Public Storage is a great stable company to work for. Having been here for over 11 years I am happy to have found a company that values it's employees and their contributions. I love the fact that there are so many employees here who have been with the company for a long time. I know many who have been here over 15 years and several who have been here 20+ years. That is a sign of a good company to work for!

    Cons

    Sure compensation could be better or benefits could be greater, but it is competitive with other companies. You get what you put in to the company and your job. Do well and be rewarded. Doing your job and doing it well is expected. If you take pride in what you do then this is the place for you.

    Advice to ManagementAdvice

    Management has been doing a great job. Public Storage is a stable company with a great business model. I am proud to be a part of Public Storage.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    District Manager. 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage

    Pros

    I love the people I work with. It's great working for a company that is an industry leader and you know is not going anywhere. I feel like I am well compensated for what I do.

    Cons

    The has been has been very successful with its business model but there is definitely some opportunities when it comes to property maintenance. We do spend a lot of time doing our own repairs and maintenance around the property.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I have no bad words..this company has been good to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Manager in Boston, MA (US)
    Current Employee - Property Manager in Boston, MA (US)

    I have been working at Public Storage full-time (more than 5 years)

    Pros

    I have had a few different DM's and each one has different personalities but I was treated with respect. This is a sales position and that is what should be focused on. When your hired to do a job if you don't like it then you should find something else no matter where you are working. It's nice to be out at 6 and 5 on the weekends. No long retail nights!!

    Cons

    Sometimes it may be difficult when you are working by yourself, that's when it seems the most people come in. The only other thing is that we should be off a few more holidays

    Advice to ManagementAdvice

    None at this time, I'm happy with my position

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Over the past seven years this company has been a great place for me to grow personally and professionally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Manager/KTP in Daly City, CA (US)
    Current Employee - Property Manager/KTP in Daly City, CA (US)

    I have been working at Public Storage full-time (more than 5 years)

    Pros

    The benefits of working here are that you get to work with the public and meet lots of different people In the community, the company offers onsite management for property managers , and offers up to date training in customer service and retail sales.

    Cons

    Some of the challenges to working here are the different customer service issues you may encounter. Though they can present a challenge they can also help you grow professionally and you are never left without help to solve them.

    Advice to ManagementAdvice

    My advice to management is to continue putting customers and employees first.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Public Storage a great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Tax Analyst in Glendale, CA (US)
    Current Employee - Property Tax Analyst in Glendale, CA (US)

    I have been working at Public Storage full-time (more than 10 years)

    Pros

    Company has a friendly atmosphere. Policy is what is expected in a large corporation and pay is competitive. People is what makes this a great place to work. Working more than 25 years is a testament to its great leadership and management.

    Cons

    Help with transportation subsidy for carpooling and public transportation would be welcomed if the program was restored.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great, stable company that is well-managed fiscally with many long-term and loyal employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Management in Glendale, CA (US)
    Current Employee - Call Center Management in Glendale, CA (US)

    I have been working at Public Storage full-time (less than an year)

    Pros

    Everyone I work with at Public Storage is enthusiastic and bright. Many employees have been here for 15 to 20 years and still love their jobs! The employees believe in the product, the customers and the company. Time-off and benefits are good. Pay is good. I definitely recommend this company.

    Cons

    Company is very agressive and detailed about execution and results. If you're going to present results, make sure you know exactly what you're talking about and own it. Although I prefer this and it's a sign of a health, I can see how this could be an issue for some people.

    Advice to ManagementAdvice

    A little more career pathing and development focus on employees may create some enthusiasm and a richer culture. Business model is solid and contributes to such a stable company, I wouldn't change a thing there.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good company if you have initiative and are a long term contributer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middlle Management in Glendale, CA (US)
    Current Employee - Middlle Management in Glendale, CA (US)

    I have been working at Public Storage full-time (more than 10 years)

    Pros

    Fellow employees in the corporate office are easy work with and the enviorment is gennerally low key. If you show initiative, a good work ethic and common sense the company can be very rewarding both financially as well as in terms of job/career satisfaction.

    Cons

    Depending on your position the balance between work and personal time can get a bit lopsided. However in the context of what can be expected in any company these days, its probably just normal.

    Advice to ManagementAdvice

    Possibly extending out the RSU program in possibly a small way to a few key lower salaried and hourly personnel. It would build both loyalty and help those who plan to dedicate themselves to the company plan for thier latter years.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    8 years and still not bored.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Manager/KTP in Sunnyvale, CA (US)
    Current Employee - Property Manager/KTP in Sunnyvale, CA (US)

    I have been working at Public Storage full-time (more than 8 years)

    Pros

    This is the best Retail has to offer. I truly enjoy my job. I have been able to make my store my own. I follow the company guidelines, I know my scripts. Yes you do have to learn scripts but I have found at every turn they help. They are just a way to know policy. I have had several DM's and they have all been very kind and understanding especially when it comes to family. Scheduling is very flexible and days off are primarily together. The company is stable and I know I will have my job for awhile. I have respect for upper management including the CEO. I have enjoyed great success because I like to take care of customers. The customers are always interesting. The success has been rewarded and I have been recognized as a leader within my group by both my peers and management. I have been both an onsite and offsite manager. The great part about being onsite is the commute, the bad part is that you are always at work, however, you are never required to work on your off time. The great part about being an offsite manager is you get to go home when the day is done. I am lucky because I have seen the effect I have had within my work groups. I have been around long enough to see a fair amount of change and it has all been good. When I first met Ron Havner I said "welcome to my store" and then I said "wait your store" He corrected me by saying it was "our store." That just about says it all.

    Cons

    Like all large companies the processes to get things done can be slow.

    Advice to ManagementAdvice

    Keep listening to your PM's and RM's they have lots of ideas

    Recommends
    Positive Outlook
    Approves of CEO

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