Quality Inn & Suites Reviews

Updated 7 April 2015
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3.4
50 Reviews
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Pros
  • This company is a very fast paced customer service industry and is very nice to work for (in 3 reviews)

  • Fun atmosphere, Easy work, great experience (in 2 reviews)

Cons
  • No benefits, raises or incentive programs (in 5 reviews)

  • I have a college degree and am getting paid minimum wage to work the front desk (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Work..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Champaign, IL (US)
    Current Employee - Customer Service Representative in Champaign, IL (US)

    I have been working at Quality Inn & Suites full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The work offers lot of flexibility. It also lets me work on other non-work related during non-busy hours.

    Cons

    The business is sometimes slow especially during winter times.

  2. The owner is a cheapscake he doesn't pay overtime or even let u grab a cup of juice tries to take hrly pay for mistakes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping
    Former Employee - Housekeeping

    I worked at Quality Inn & Suites

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    None really only if u need the day or have something important to do is easy to get it

    Cons

    very very hard work and badly paid

    Advice to Management

    Treat UE workers with a lil more humanity and appreciate all the hard work they do will it kill u to feed them a least one meal

  3. One of the best jobs I had during college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ocean Shores, WA (US)
    Former Employee - Anonymous Employee in Ocean Shores, WA (US)

    I worked at Quality Inn & Suites full-time (More than 5 years)

    Recommends
    Recommends

    Pros

    Professional environment
    Friendly staff
    Easy to learn

    Cons

    This job is full of extremes. When it's busy, it insane. When it is not busy, the silence may drive you mad.

    Advice to Management

    Not much, they work hard and are very loyal to the employees. They expect the same from their workers

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. No friendly service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quality Inn & Suites full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Smells very bad & no customer service

    Cons

    Nasty & no communicatiin with staff owners

  6. It is an nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Representative in Cullman, AL (US)
    Current Employee - Front Desk Representative in Cullman, AL (US)

    I have been working at Quality Inn & Suites

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    If you like 11-7 this is the place for you.

    Cons

    Company values, no benefits,no promotions.

  7. Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Pittsburgh, PA (US)
    Current Employee - Night Auditor in Pittsburgh, PA (US)

    I have been working at Quality Inn & Suites

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing place to work excellent training decent pay

    Cons

    Guests can be a handful at times other than that it's an over all wonderful place

  8. Continental Breakfast attendant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quality Inn & Suites

    Pros

    location: was close to home

    Cons

    Only scheduled me for 11 hours weekly

    Advice to Management

    Realize that nobody will stay with only being scheduled for 11 hours a week,

  9. It was a great experience working with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HOUSEMAN in Brampton, ON (Canada)
    Current Employee - HOUSEMAN in Brampton, ON (Canada)

    I have been working at Quality Inn & Suites part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The work is easy, also there is employee recognition if you are dedicated to your work.

    Cons

    Hotel industry fast paced, mistakes happen and the finger pointing games are bad.

    Advice to Management

    Should be more structured, should hire more experienced people to run management,

  10. I have worked night auditor position at two locations.

    Former Employee - Night Auditor in Council Bluffs, IA (US)
    Former Employee - Night Auditor in Council Bluffs, IA (US)

    I worked at Quality Inn & Suites full-time (Less than a year)

    Pros

    I am friendly and know how to talk to the guest and can go out of my way to help.

    Cons

    Fellow employees might not always be on time which could interfere with appointments/etc. you might already have.

  11. Helpful (1)

    It's ok

    Former Employee - Front Desk Clerk in Bloomington, IN (US)
    Former Employee - Front Desk Clerk in Bloomington, IN (US)

    I worked at Quality Inn & Suites full-time (More than a year)

    Pros

    Work with people. Level of responsibility.

    Cons

    Nature of job is kind of soul crushing.

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