R.R. Donnelley Reviews

Updated 10 April 2015
19 reviews filtered by
  • Atlanta, GA, US Area (US)
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2.7
19 Reviews
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R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
5 Ratings

19 Employee Reviews

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  1. High volume, high stress, mediocre pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr3 in Atlanta, GA (US)
    Former Employee - Csr3 in Atlanta, GA (US)

    I worked at R.R. Donnelley full-time (More than 8 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Lots of opportunity to earn overtime pay.

    Cons

    Too many hours, too many slackers, insurance is expensive, way too much red tape and politics in corporate structure.

    Advice to Management

    Let your supervisors do their jobs and stand behind them. Hire competent full time employees and not so many low wage off the street Temps who don't care about their job or anybody else's.

  2. Helpful (1)

    Good systems, good experience, but not people friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Distribution Manager in Austell, GA (US)
    Former Employee - Distribution Manager in Austell, GA (US)

    I worked at R.R. Donnelley

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good systems and resources. The RRD name carries clout with vendors. Continuous reduction of management and supervisors meant those of us who were left wore a lot of hats, which gave me some great experience.

    Cons

    Continuous reduction of management and supervisors meant those of us who were left wore TOO MANY hats. Lots of stress, tons of hours, difficult to make any real progress. Felt like we were just treading water most of the time.

    Advice to Management

    You are losing a lot of good people because they feel like there's no future at this company.

  3. Good learning experience, but poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Production Layout Artist in Atlanta, GA (US)
    Former Contractor - Production Layout Artist in Atlanta, GA (US)

    I worked at R.R. Donnelley as a contractor (Less than a year)

    Pros

    Learning different skills with different team leaders in various departments of the company with room to grow

    Cons

    Management lacked an understanding of the role and worried more about the bottom line. It was difficult to fulfill the role because varying demand and flexible schedules created excessive downtime.

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  5. Donnelley

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator in Atlanta, GA (US)
    Current Employee - Project Coordinator in Atlanta, GA (US)

    I have been working at R.R. Donnelley full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company is large and stable. The have lots of product offerings. Great people to work with.

    Cons

    Micromanaged and overworked at times

    Advice to Management

    N/A

  6. Helpful (4)

    What's a raise?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Atlanta, GA (US)
    Current Employee - Customer Service Representative in Atlanta, GA (US)

    I have been working at R.R. Donnelley full-time (More than 5 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    RRD is a good place to work. The position is challenging, yet fun, and the people that I work with are understanding and flexible.

    Cons

    While the company seems to have all kinds of cash to buy up any competition we have, they can't seem to financially reward their employees for a job well done. Sure, we get a BS email quarterly from the CEO, who tells us how grateful he is for us, it doesn't help at all with the rising costs of living, and it's getting very disheartening.

    Advice to Management

    While the company seems to have all kinds of cash to buy up any competition we have, they can't seem to financially reward their employees for a job well done. Sure, we get a BS email quarterly from the CEO, who tells us how grateful he is for us, it doesn't help at all with the rising costs of living, and it's getting very disheartening.

  7. Helpful (1)

    Nice but needs organization

    Former Contractor - Anonymous Contractor in Atlanta, GA (US)
    Former Contractor - Anonymous Contractor in Atlanta, GA (US)

    I worked at R.R. Donnelley as a contractor

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I worked in the Atlanta creative office. The people are great. The location is great and the constant chic fil a coupons are a plus

    Cons

    Unrealistic views of what they are capable of. Project managers that have little experience in what it actually takes to execute a project.

    Advice to Management

    Don't promise more than realistically possible in the clients time frame and budget. More communication between PMs and designers before talking to a client so everyone is on the same page. Try to get the client to stick to the timeline.

  8. Wasted years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Atlanta, GA (US)
    Former Employee - Vice President in Atlanta, GA (US)

    I worked at R.R. Donnelley full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The best reason to work at Bowne was it had a good reputation. It was the oldest company on the American Stock Exchange and one of the oldest in the country having been founded by Robert Bowne in 1775.

    Cons

    Numerous. Disastrous leadership, poor coordination between branches, poor cooperation between branches, afraid to commit to new technology which ultimately killed the company. They were selling buggy whips.

    Advice to Management

    Go find a new job because you ran the company into the ground.

  9. Helpful (3)

    Don't care about quality, only deadlines. Horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Atlanta, GA (US)
    Former Employee - Manager in Atlanta, GA (US)

    I worked at R.R. Donnelley full-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    There are always available positions

    Cons

    Unqualified upper management sit in cushy offices and look down on overworked employees. Horrible, horrible benefits. Health insurance was a joke.

    Advice to Management

    Be human.

  10. Decent first job to learn customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator in Atlanta, GA (US)
    Former Employee - Project Coordinator in Atlanta, GA (US)

    I worked at R.R. Donnelley full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Fast paced environment during proxy and filing season. IPOs, M&A documents you could sense the importance of them. Work with high level customers - attorneys, CXOs, investment bankers.

    Family environment, made some good friends. Some good mentors for me at the time were there.

    Cons

    Not much room to grow and increase salary. Slow to change, they do printing after all, fading medium..

  11. Helpful (3)

    Great People, POOR Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Atlanta, GA (US)
    Current Employee - Project Manager in Atlanta, GA (US)

    I have been working at R.R. Donnelley full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Very talented staff. Flexible on arrival times. Bring your child to work at your leisure, no one says anything

    Cons

    Management is outdated in their knowledge of technology. They do not care about their employees. Favoritism runs rampant. Originally a small boutique agency that does not realize they are now part of a large corporation. Overtime is expected as needed.

    Advice to Management

    Allow employees to use their skills and talents. Add more managers who are competent and allow them to do the jobs they have been hired to do

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