RPM Mortgage Reviews

Updated 9 March 2015
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3.2
11 Reviews
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Recommend to a friend
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Rob Hirt
6 Ratings

Employee Reviews

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  1. For a mortgage bank, it's not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Officer/Salesperson
    Current Employee - Loan Officer/Salesperson

    I have been working at RPM Mortgage

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Spend a lot of money on their computer systems, so typically very efficient once the bugs are worked out.

    Cons

    I think they value their staff more than their sales force. Not such a good idea. Need more benefits for sales people.

    Advice to Management

    Appreciate your very hard-working sales people more. Spend less energy and less money on having and and boasting about the "finer" things at the corporate office and more time contributing to the health and wellness of your sales people. Spend more time listening to them.

  2. Great if you are on the Loan Agent side, horrible if you are on the bank side

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Alamo, CA (US)
    Former Employee - Anonymous Employee in Alamo, CA (US)

    I worked at RPM Mortgage

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you're a Loan Agent or on a Loan Agent's team, it's great. That is all that the company focuses on, and I'm sure you can talk them into giving you a boatload of money since it is the managers who have no knowledge in compensation practices who determine the pay rates.

    Cons

    If you are on the bank or internal support side, it is horrible. The departments run as lean as they can to support the branches and Loan Agents, and it just doesn't work. Everyone is stressed out, and no one feels appreciated. The structure of the company is funky, and it really just doesn't make sense.

    Plus, the benefits package is unacceptable. No employer 401k match, no employee assistance program, nothing beyond basic health insurance.

    All in all, it doesn't feel like they are even trying to take care of you.

    Advice to Management

    If you are down the road trying to become a public company, you need to do some research and structure and staff yourselves like a public company. Coming from a public company to RPM, nothing made sense, and I'm not hopeful for the employees going forward. They're stressed and they hate it.

  3. Wonderful company but not for the long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Alamo, CA (US)
    Former Employee - Anonymous Employee in Alamo, CA (US)

    I worked at RPM Mortgage full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Truly great senior leadership, transparent and collaborative environment. Personable and sincere corporate culture that begins with company's owners.

    Cons

    Could see a long term path here except policies around two benefits specifically - no 401k match & PTO policy that's about half of the industry standard. These two factors send a strong message that this place is great to date, but not to marry.

    Advice to Management

    Great management in general, I hated to walk away, but lack of 401k and amount of PTO weren't acceptable.

    Modern/local standards around PTO need to be researched and implemented. If not implemented, the grave disparity needs to be explained.

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  5. Ran like a real estate office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Carlsbad, CA (US)
    Former Employee - Branch Manager in Carlsbad, CA (US)

    I worked at RPM Mortgage full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good rates, great product selection, gets loans done fast and on-time.

    Cons

    You basically hang your license there and you're on your own. No culture or leadership. Marketing support is terrible and doesn't have marketing degrees. They typically acquire already existing mortgage brokers and change the name. That's about all the interaction you get with the company other than a once per year manager's meeting, but if you want to be out on an island left alone this is the place.

    Advice to Management

    Revamp marketing department with more qualified people and work on developing culture like a mortgage bank rather than a real estate firm where you just hang your license. Quit referring to Loan Officers as agents would be a good start.

  6. Lot's of Glitz, no substance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RPM Mortgage full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company does everything first class

    Cons

    Company leadership lives in a bubble of exclusivity. Focus is entirely on the "Luxury Home Buyer" The idea of huge loan amounts is alluring but what about the common people just trying to buy a home to raise their family? There appears to be zero interest in anything but the super jumbo market.

    Advice to Management

    Come down a couple of steps from your lofty ladder and take a look at the real world.

  7. A company you'll never want to stop working for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at RPM Mortgage as an intern (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The company is very organized, professional, and dedicated to providing the best environment for employees.

    Cons

    Some employees seem unqualified for their job.

  8. Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Alamo, CA (US)
    Current Employee - Anonymous Employee in Alamo, CA (US)

    I have been working at RPM Mortgage full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly and professional work environment.
    Opportunities for growth and advancement.
    Great work and life balance.

    Cons

    Benefits package is not that good. No automatic life insurance coverage by employer and no company match of 401(k) plan.

    Advice to Management

    Please offer automatic life insurance coverage for your employees. Cover more employer cost for medical insurance.

  9. Nice people, work environment is a little distracting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Underwriter in Alamo, CA (US)
    Former Employee - Senior Underwriter in Alamo, CA (US)

    I worked at RPM Mortgage full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people. Most have been there a really long time.

    Cons

    Work environment is distracting as there are no cube walls. Everything is open. Little room for advancement as management has been there for a long time.

    Advice to Management

    More training for employees would be nice. Little training is offered. Felt like I was thrown in the deep end and told to swim.

  10. Helpful (1)

    Great new Campus!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Office Employee in Alamo, CA (US)
    Current Employee - Home Office Employee in Alamo, CA (US)

    I have been working at RPM Mortgage full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company culture and energy is wonderful. Enjoy working with everyone here. It is clear RPM hires and retains the best employees in the industry. The team effort and employee dedication to the company is admirable.

    Cons

    Volume levels can be stressful. Turnover is low - makes it hard to get a job here and it can limit growth opportunities. They do promote from within when the opportunities open up.

    Advice to Management

    keep up the good work

  11. Helpful (1)

    Excellent Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in Campbell, CA (US)
    Current Employee - Executive Assistant in Campbell, CA (US)

    I have been working at RPM Mortgage full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great pay plus bonuses, no micromanagement , friendly coworkers, family oriented, great learning environment, excellent bennfits, jean Friday and lots of paid holidays

    Cons

    The only downside is that for the most part we work long hours

    Advice to Management

    Thank you for creating such a positive work environment.

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