Rackspace Reviews

Updated 22 September 2014
Updated 22 September 2014
478 Reviews
3.6
478 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Graham Weston
65 Ratings

Review Highlights

Pros
  • Culture is amazing and I've never had more a better work/life balance (in 25 reviews)

  • Great culture and endless opportunities (if you earn them) (in 30 reviews)


Cons
  • Middle management is the worst I've seen in my career in most departments (in 30 reviews)

  • Work life balance can be a challenge - not nearly as bad as Amazon (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer  in  Bangalore
    Former Employee - Systems Engineer in Bangalore

    I worked at Rackspace full-time for less than a year

    Pros

    It is okay types company... if you don't have any other offer, then go for it

    Cons

    hings vary from project to project/ team to team... always be ready to move out and search for new opportunity

    Advice to ManagementAdvice

    Good place to work

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Lead Generator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace full-time

    Pros

    start your career in sales here, gives you the ability to network and learn the products/services. Pay is good. Love the ambience and leadership

    Cons

    Horrible schedules that change every week,

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Excellent learning environment and awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer II  in  Atlanta, GA (US)
    Current Employee - Software Developer II in Atlanta, GA (US)

    I have been working at Rackspace full-time for less than a year

    Pros

    Awesome work culture and very good learning environment. People are very friendly. I work on wide variety of cutting edge technologies. Helps me grow organically. The palces around here are beautiful and you can be in Appalachian Trials for camping or hiking with in hour and half from office. This is the city in Forest.

    Cons

    The only downside being, there are not many good companies like Google etc and startup related places around here.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Culture! Great People, who enjoy their work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Intern  in  Austin, TX (US)
    Former Employee - Product Intern in Austin, TX (US)

    I worked at Rackspace as an intern for less than a year

    Pros

    Everyone is intelligent, enjoys the work! Pay is good. Still has not lost that start up feel. I was at the Austin office which is an good location.

    Cons

    There are some inconsistencies in hiring. This is a fast moving company which may be a downside to some.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Departure of long-time Rackers leaves big shoes to fill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace full-time for more than 5 years

    Pros

    If you don't like what you're working on today, chances are there is another role you can transfer into. As long-time Rackers depart, there are opportunities to step up and lead. Overall strategy and direction of company has never been clearer.

    Cons

    Leaders have a hard time reigning in "false sense of culture". Rackspace culture is not about free food, discounts, ping-pong, and slacking off. Its about core values: fanatical support, results first, passion for our work, keeping our promises, and treating Rackers like friends and family.

    Advice to ManagementAdvice

    I like where we're headed. We're a support company, not a technology company. Our strategy is clear.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Systems Administrator  in  San Antonio, TX (US)
    Current Employee - Linux Systems Administrator in San Antonio, TX (US)

    I have been working at Rackspace full-time for more than a year

    Pros

    The culture and the people

    Cons

    A lot of rumors about being bought out

    Advice to ManagementAdvice

    Keep the racker culture alive

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place experience Work + Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator  in  San Antonio, TX (US)
    Current Employee - Database Administrator in San Antonio, TX (US)

    I have been working at Rackspace as a contractor for more than 3 years

    Pros

    Advanced Technologies, Cloud, great Atmosphere and culture, amazing work place.

    Cons

    not many cons...
    Just the location, would have been great if the head quarters is in a big city

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 10 people found this helpful  

    Failing due to middle management

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Antonio, TX (US)
    Former Employee - Anonymous Employee in San Antonio, TX (US)

    I worked at Rackspace for more than 8 years

    Pros

    The culture still tries hard to remain despite the struggles.

    Cons

    Middle management is corrupted. Unless you are part of the cool kids, you will never advance no matter how qualified you are. Current middle management has no concern for the company, only their status and their priority is keeping their positions no matter the cost. Too many long timers leaving because of this - and it's not a healthy place to work anymore.

    Advice to ManagementAdvice

    Executive leadership needs to open their eyes and listen to the employees who are fighting daily to keep the company together.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Manager  in  San Antonio, TX (US)
    Former Employee - Product Marketing Manager in San Antonio, TX (US)

    I worked at Rackspace full-time for more than 5 years

    Pros

    There are great career opportunities for career growth IF you're well-networked and you're willing to forego higher pay for interesting projects. Always an abundance of interesting projects.

    Cons

    Bloated middle-management, constant changes in strategy. Low pay compared to industry averages. Lack of product vision and strategy.

    Advice to ManagementAdvice

    "Leaders in Managed Cloud" is not a great strategy. You shouldn't need traditional managed services in cloud if you're using cloud properly.

    Negative Outlook
    No opinion of CEO
  11.  

    Nice people, flexible work from home, lacks direction, poor work ethic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Austin, TX (US)
    Former Employee - Senior Manager in Austin, TX (US)

    I worked at Rackspace full-time for more than a year

    Pros

    laid back
    coolaborative
    people want to help each other
    competitive market segment of cloud, which is loosing its shine thanks to AMZN, GOOG, IBM, HP, MSFT et al

    Cons

    lacks vision
    poor leadership
    brown nosing
    opaque promotions
    no accountability of actions

    Advice to ManagementAdvice

    I guess most have gone already, if anyone is still remains at all!
    best is to sell the business
    get rid of the fanatical support
    I think its time to pay dues, time to say goodbye

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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