Rackspace Reviews

Updated 18 October 2014
Updated 18 October 2014
487 Reviews
3.6
487 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Graham Weston
72 Ratings

Review Highlights

Pros
  • Culture is amazing and I've never had more a better work/life balance (in 27 reviews)

  • Great culture and endless opportunities (if you earn them) (in 30 reviews)


Cons
  • Middle management is the worst I've seen in my career in most departments (in 34 reviews)

  • Work life balance can be a challenge - not nearly as bad as Amazon (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Bangalore
    Former Employee - Systems Engineer in Bangalore

    I worked at Rackspace full-time (less than an year)

    Pros

    It is okay types company... if you don't have any other offer, then go for it

    Cons

    hings vary from project to project/ team to team... always be ready to move out and search for new opportunity

    Advice to ManagementAdvice

    Good place to work

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    The new Rackspace (not what it use to be but better than most)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in San Antonio, TX (US)
    Current Employee - Product Manager in San Antonio, TX (US)

    I have been working at Rackspace full-time (more than 8 years)

    Pros

    Rackers and Core Values. Friends and Family - it's really a thing.
    Work-Life Balance for most.
    Leading-edge technology that's really does make the Internet work!

    Cons

    Political agendas and the "Strategy Boys" - stay true to the mission of providing Fanatical Support.
    The Transparency Core Value is great but be prepared to see (or get caught in) the political battles first hand.

    Advice to ManagementAdvice

    Rackers know that Fanatical Support is the essence of what makes us great. Stay on this mission.
    There are way too many cooks in the kitchen and quite frankly their battles are exhausting. Taylor needs to clean house and get rid of some of the "Strategy Boys".

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    soft engineer

    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace part-time

    Pros

    good environment, nice building, nice people

    Cons

    delay of product delivery... ... ...

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    The best company I ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Systems Administrator II in London, England (UK)
    Current Employee - Linux Systems Administrator II in London, England (UK)

    I have been working at Rackspace full-time (more than an year)

    Pros

    Relaxed working environment , managers that look after you .

    Cons

    It's in Hayes .....

    Advice to ManagementAdvice

    Keep the good Rackers satisfied !!!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company to work for - Flexible, Latest Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX (US)
    Current Employee - Anonymous Employee in San Antonio, TX (US)

    I have been working at Rackspace as a contractor (less than an year)

    Pros

    Flexible
    Exciting Technology
    Work life balance
    Support Tools
    Team Support

    Cons

    Structure
    Location of the Office

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great job fun experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Windows Systems Administrator I in San Antonio, TX (US)
    Current Employee - Windows Systems Administrator I in San Antonio, TX (US)

    I have been working at Rackspace full-time (less than an year)

    Pros

    Awesome environment, great place to learn

    Cons

    Somewhat overwhelming at first. Not so bad.

    Advice to ManagementAdvice

    Keep doing what they are doing

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A very rewarding experience professionally and personally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RIOS II in San Antonio, TX (US)
    Current Employee - RIOS II in San Antonio, TX (US)

    I have been working at Rackspace full-time (more than 3 years)

    Pros

    The team environment there is top notch. The relaxed work ambience is something a lot of company's are missing today. The company lives up to its Core values

    Cons

    Upward professional mobility could be more visible.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Just like others have said, it's not the same anymore...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Windows Systems Administrator III in San Antonio, TX (US)
    Current Employee - Windows Systems Administrator III in San Antonio, TX (US)

    I have been working at Rackspace full-time (more than an year)

    Pros

    They provide excellent training and opportunities for growth. Direct managers truly care about their employees and encourage family first.

    Cons

    It is a high stress work environment and is a LOT of work. If you are lucky enough to land on a team that works cohesively with each other it is barely tolerable. The company is in dire need of good techs to handle the current load.

    Advice to ManagementAdvice

    Micromanaging every aspect of Racker interaction with customers is slowly eating away at RS culture. The only way to truly keep Rackers happy under such stress loads is to let us be us. You have lost the moment Rackers start dreading going to work in the morning. Look for ways to award Rackers that consistently perform. The fanatical jacket is largely an unrealistic and unattainable goal.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Rackspace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace full-time

    Pros

    Great people to work with.

    Cons

    Lot of amazing talent to be up against,

    Advice to ManagementAdvice

    HR needs help organizing itself.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Nice people, flexible work from home, lacks direction, poor work ethic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Austin, TX (US)
    Former Employee - Senior Manager in Austin, TX (US)

    I worked at Rackspace full-time (more than an year)

    Pros

    laid back
    coolaborative
    people want to help each other
    competitive market segment of cloud, which is loosing its shine thanks to AMZN, GOOG, IBM, HP, MSFT et al

    Cons

    lacks vision
    poor leadership
    brown nosing
    opaque promotions
    no accountability of actions

    Advice to ManagementAdvice

    I guess most have gone already, if anyone is still remains at all!
    best is to sell the business
    get rid of the fanatical support
    I think its time to pay dues, time to say goodbye

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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