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Raley's
3.0 of 5 67 reviews
www.raleys.com West Sacramento, CA 5000+ Employees
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Raley's Reviews

Updated May 15, 2013
All Employees Current Employees Only

3.0 67 reviews

                             

35% Approve of the CEO

Raley's President & CEO Michael Teel

Michael Teel

(20 ratings)

50% of employees recommend this company to a friend
67 employee reviews
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  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • No Opinion of CEO

 

Former Employee – worked at Raley's part-time for more than 10 years

ProsInsurance /part time flex hours/ union scale/ meet plethora of people/

ConsWork most weekends holidays,not much balance

Advice to Senior ManagementRemember who is your front line! The clerks who interact with the customers Daily

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Work/Life Balance
         
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  • Senior Management
         
  • Approves of CEO

 

Granite Bay, CA (US)

Former Employee – worked at Raley's part-time for more than 3 years

ProsGreat interaction with customers, awesome co-workers made tons of friends, Paid weekly, Flexible schedule. Owners of company make an appearance in the store and treat everyone the same.

ConsOutside a lot of the time, Angry customers, rude customers, no opportunity for advancement unless you are liked by management.

Advice to Senior ManagementGive everyone the opportunity and chance to move up in the company. Instead of keeping courtesy clerks, courtesy clerks for years when they could become a cashier or move within the store for more opportunities.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
  • Career Opportunities
         
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  • Culture & Values
         
  • Senior Management
         
  • No Opinion of CEO

 

Current Employee – been working at Raley's part-time for more than a year

ProsIt can be a fun job, and I like the work that I do

ConsNot enough hours to live on. And due to the recent strike, there has been a pay freeze. So no raises unfortunately.

Advice to Senior ManagementCompensate your employees for the great work that they do, instead of being so stingy.

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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  • Disapproves of CEO

 

Rocklin, CA (US)

Former Employee – worked at Raley's part-time for more than 3 years

ProsGood benefits for working part time. Flexible scheduling if you have a good manager. Co-workers are friendly and helpful.

ConsRaises are pretty much non-existent. Not a whole lot of opportunity. Everything is based on seniority. Customers always expect you to go above and beyond.

Advice to Senior ManagementManagement is just following corporate orders so you can't really blame them.

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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  • Approves of CEO

 

West Sacramento, CA (US)

Former Employee – worked at Raley's full-time for more than 3 years

ProsFriendly people, well-known in the community

ConsLow-margin industry, leading to cuts in any program that wasn't revenue-generating.

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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  • No Opinion of CEO

 

Windsor, CA (US)

Former Employee – worked at Raley's part-time for more than 3 years

ProsI was fortunate enough to work at a "good" store with, on the whole, good people. Because of this, there was a lot less drama and most days were pretty good ones.

ConsAs with any customer service position, customers can be infuriating. Management can sometimes make inept decisions and leave you questioning their decision making abilities.

Advice to Senior ManagementDon't sugar coat bad news; we will figure out what is really happening and will feel like you're trying to undermine us. Also, i don't care what any statistics show, secret shoppers are a waste of money. They cause more trouble then they are worth and are NOT an accurate indication for an employees performance. For instance, I worked at my store for nearly four years, each of which was spent at a register as either a courtesy clerk or checker. I had a nearly perfect record of 5's on my shops by management but was never once rated by a secret shopper. If they have to start video taping us because of personal issues each shopper may have, perhaps it would be more wise to save the money Raley's is currently bleeding.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • No Opinion of CEO

 

Former Employee – worked at Raley's part-time for less than a year

ProsI got paid $10 an hour, which seemed pretty good to me as a temporary summer worker. My fellow employees and managers were nice, and some times the customers were nice too. Once I got used to the work it became easy and it wasn't too bad when it was slow.

ConsWe were often under-staffed, not neccessarily becuase people called in sick but becuase they just didn't schedule enough of us to work. It was extremely frustrating trying to deal with a long line of people at the deli or sandwhich shop with with only one other employee. Customers often complained about us being under-staffed and could be very rude. The job is also much more physically demanding than I expected as you are on your feet all 8 hours and spend much of the time reaching into the case. I'm only 20 and my back hurt at the end of the day.

Advice to Senior ManagementHire more people, especially in the deli.

No, I would not recommend this company to a friend

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Sacramento, CA (US)

Former Employee – worked at Raley's full-time for more than a year

Pros- Fun, fast paced work place
- A lot of customer interaction
- Good pay and flexibility for student

Cons- Management needed lots of help
- The supply chain always relies on the one below them

Advice to Senior ManagementFocus on making sure your managers, store directors and assistant store directors have strong and supportive foresight to make everything run smoothly.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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  • Senior Management
         
  • Disapproves of CEO

 

Pleasanton, CA (US)

Current Employee – been working at Raley's part-time for more than 10 years

ProsWell as they keep telling us.... be lucky you have a job... and you get 10 % off

Consworking with the public and other co-workers....... its not a family type store like it used to be. Its basically a factory type job.

Advice to Senior ManagementThe work environment needs to improve to bring back your customers. And you need BETTER MATTS to stand on.... I know the company is struggling and acts like they cant afford that but..... i know they can. RALEYS ONCE HAD A SLOGAN " A PLACE WHERE EMPLOYEES LOVED TO WORK AND CUSTOMERS LOVE TO SHOP" thats just not the case anymore. When you walk into the store you just see everybody not smiling.....

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Current Employee – been working at Raley's

Proscollege job, union, decent hours

Conslow pay, long periods before pay increase, continuous shuffling of job

Advice to Senior Managementlisten to workers about schedules, better pay

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