Redbox

  www.redbox.com
  www.redbox.com

Redbox Reviews

Updated 10 November 2014
Updated 10 November 2014
115 Reviews
2.9
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Horak
14 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 15 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Middle and Upper management unsure of how to execute and what new ideas to pursue (in 7 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Oakbrook Terrace, IL (US)
    Current Employee - Regional Manager in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Good Benefits, Good people who care about you and the job. Flex hours. Casual environment.

    Cons

    Long hours/ travel. Business outlook over the next 5 years is questionable without new lines being integrated to core operations.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great workplace if the team is right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Great place to work if the team chemistry is there. Open door policy between employees and management. Great place to earn some income.

    Cons

    Supervisors that do not connect with their team. It creates a volatile work environment. It also drops the morale of the team. Hectic, unpredictable schedule. More work for less money.

    Advice to ManagementAdvice

    Pay attention to your employees more. Some of them have great ideas. Also, field teams are getting stretched to their limits. Pay attention to supervisors whose numbers are too good to be true. They may be doing things to achieve the numbers but not following the company values.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Loved the people but exec management is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fsr2 in Chicago, IL (US)
    Former Employee - Fsr2 in Chicago, IL (US)

    I worked at Redbox full-time (more than an year)

    Pros

    most of the people are super smart, dedicated and creative.

    Cons

    exec management has had a lot of turnover.

    Advice to ManagementAdvice

    figure it outr

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Leaves a sore taste in your mouth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Downers Grove, IL (US)
    Former Employee - Customer Service Representative in Downers Grove, IL (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Very casual dress code, PTO policy, and benefits are good. Most co-workers are friendly and willing to help each other out

    Cons

    Horrible communication with employees. You would find out from a customer about a site wide issue before internally.

    Doesn't Recommend
    Approves of CEO
  6.  

    Started of great, ended up really bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Oak Brook, IL (US)
    Former Employee - Manager in Oak Brook, IL (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Talented group of software engineers. For the most part compensation was good. Raises were not the greatest, so be sure to get your money up front. Benefits were pretty good. Had more perks in the beginning, but as purse strings began to tighten, they went away.

    Cons

    Crappy upper management. Poor decision making when layoffs had to happen. No long term approach for dealing with the demise of DVD rentals.

    Advice to ManagementAdvice

    Don't lay people off based on tenure. We aren't blue-collar workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Needs more direction from the top down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Oakbrook Terrace, IL (US)
    Current Employee - Senior Software Engineer in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Relatively relaxed work environment with flexible work from home opportunities. Very good salaries and benefits for not being located in downtown Chicago.

    Cons

    Leadership often struggles with setting company direction. Some people that have been here for awhile are stuck in their ways and don't often give some new ideas a chance. Titles and positions in the company are often based on HR requirements and not always individual ability. Immense early success masked some of the inept management skills and now that it isn't as booming as it used to be, those issues are starting to become more noticeable.

    Advice to ManagementAdvice

    Good new ideas a chance and at least allow for some POC time. Don't just blow them off because of what someone said about them years ago.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    It was what is was

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox

    Pros

    Free beverages and dvds to rent.

    Cons

    Horrible communication with employees. You would find out from a customer about a site wide issue before internally.

  9.  

    Wonderful, Diverse, Inclusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Level I Machine Support Technician in Villa Park, IL (US)
    Current Employee - Level I Machine Support Technician in Villa Park, IL (US)

    I have been working at Redbox full-time (more than an year)

    Pros

    The best part about this job is the atmosphere. I've made many new friends who have common interests and I'm able to come to work dressed in comfortable clothing. Everyone including management is friendly. The job can get a little tedious and repetitive after a while, but there is always opportunity for training in new areas and the possibility of promotion. This is a great job to make decent money while going to school or working towards a better position. Great perks and great insurance.

    Cons

    Nothing so egregious it deserve complaint, overall a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great, now bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox

    Pros

    When I started: Excellent projects, smart people, great management who provided tools and gave support when needed

    Cons

    Now: no good projects and the smart people and great managers have left so no one to learn from

    Advice to ManagementAdvice

    Either invest more or make cuts. Stop thinking.

  11. 2 people found this helpful  

    Was a great place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Very casual dress code, PTO policy, and benefits are good. Most co-workers are friendly and willing to help each other out.

    Cons

    Extremely low morale due to multiple rounds of recent lay offs/re-orgs and low bonus payouts. Increasing amount of people leaving the company with upper management not doing anything to address the issue. No solid direction from upper management who are also not in touch with lower levels of employees.

    Advice to ManagementAdvice

    Upper management needs to figure out a direction for the company, boost morale, and find a way to reduce the rate of very talented people leaving the company every week.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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