Redbox

  www.redbox.com
  www.redbox.com

Redbox Reviews

Updated 10 November 2014
Updated 10 November 2014
115 Reviews
2.9
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Horak
14 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 15 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Middle and Upper management unsure of how to execute and what new ideas to pursue (in 7 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Political Corporate

    Former Employee - Director in Oakbrook Terrace, IL (US)
    Former Employee - Director in Oakbrook Terrace, IL (US)

    I worked at Redbox full-time (more than an year)

    Pros

    Pay, personal time off and benefits
    The people on your team are usually very good
    Most departments get along and cooperate to get the job done

    Cons

    There is no 5 year plan. Outerwall will bleed Redbox dry of cash until the disc and this company are no longer profitable.
    Sr. Management is out to cover themselves politically and cash in their bonuses and stock grants.
    Doesn't matter how well you do your job. You meet objectives yet still run out politically.

    Advice to ManagementAdvice

    Look in the mirror and be honest with people. There will continue to be high turnover as they churn people through to try and save an aging soon to be obsolete technology. And try and get some better movies. How many VP and Directors do you need to purchase and market these titles.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good place, if you're lucky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Support Representative II in Orlando, FL (US)
    Current Employee - Field Support Representative II in Orlando, FL (US)

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Depending you position you get mileage reimbursement; or are supplied a company vehicle. Good benefits. Flexible working schedule.

    Cons

    Shortly after the coinstar buyout many changed took place and they were not for the better. I have been with company for years and no opportunity has been given to move up. Everytime a position opens it is given to an external candidate. Without any consideration of internal employees. Field is stuck in regards to moving up

    Advice to ManagementAdvice

    Field has no room for advancement. Big on communicating plans and opportunities from within yet over the years any advancement within market I was told too far or not even acknowledged at all. Even after applying.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    The Rise and Fall of Rome

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox

    Pros

    When I first started with this company, they were young & ambitious. I so enjoyed learning & growing with the company.

    Cons

    They turned into a big company like Wal-Mart. They fired or let go all of their high tenure employees, brought in people who know nothing, even in the tech support area. They are fighting amongst themselves.

    Advice to ManagementAdvice

    My immediate supervisor & his supervisor had it out for me from day one & made sure I knew it. I was compared to someone that was fired previous to me. The Regional Manager, in the course of our conversation, made it be known that when I applied for the Regional OPerating Supervisor position, he hadn't even read my REsume, even though HR had interviewed me & submitted my resume as a candidate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Solid work environment with unsure future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Oakbrook Terrace, IL (US)
    Current Employee - Senior Financial Analyst in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than an year)

    Pros

    The culture is not typical of most $2b companies in Illinois. Feels more like a start-up than a corproation

    Cons

    The culture feels like its starting to change (for the worse). Still better than most companies, but not as great as it used to be.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good Company but lost it's direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Chicago, IL (US)
    Former Employee - Manager in Chicago, IL (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Good Benefits, balance lifestyle, great culture

    Cons

    Shrinking, out of new ideas

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Was a great company until bought by Coinstar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Los Angeles, CA (US)
    Current Employee - Regional Manager in Los Angeles, CA (US)

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Compensation package very generous and field teams are amazing. Company car provided as well as bonus every year for everyone who meets company expectations.

    Cons

    When coinstar purchased redbox the dynamic of the company changed. No longer that small fun company to work for. All about how much you can work the field without going over budgets.

    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Like being at high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Oak Brook, IL (US)
    Current Employee - Senior Financial Analyst in Oak Brook, IL (US)

    I have been working at Redbox as a contractor (less than an year)

    Pros

    I got a pay check

    Cons

    I have never, ever worked at a place where people completely ignore you like you are invisible. The people are completely immature and very unprofessional.

    Advice to ManagementAdvice

    Break up the high school mentality and make your people act more professional or fire them and get more mature people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox as a contractor (more than 3 years)

    Pros

    smart developers(mostly contractors)explores new technologies,playing it safe now,modern office,good cafeteria,free snacks,coffe,hot choclate,fruits,breakfast,cereals,soda machine,candy,etc.

    Cons

    politics,doesn't absorb talented contractors,few managers only want to do repetitive support work so that his and his team keeps going on.Puts hurdles in automation and hides facts.Few managers are in-sure about there turfs.Few managers doesn't like his sub ordinates speaking up with better ideas than him and stops allowing them in meetings hence stopping innovation and better ideas.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox full-time

    Pros

    Relaxed culture not a suit kind of organization. Good culture of open door policy.

    Cons

    Executive leadership is disengaged with most levels below them and little to no recognition that they make a lot of changes for this large of a company and they expect the teams to accept and implement changes with little to no planning time.

    Advice to ManagementAdvice

    Need to engage your field leadership better and utilize their knowledge in the planning stages for major change to better understand the timeframes to implement the needed changes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Lot of avoidable changes going on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL (US)
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Relaxed dress code. Good benefits.

    Cons

    Not a productive work environment.

    Advice to ManagementAdvice

    Get a clue to what is going on from the actual workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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