Regions Financial

  www.regions.com
  www.regions.com

Regions Financial Reviews

Updated 16 October 2014
Updated 16 October 2014
390 Reviews
3.3
390 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
171 Ratings

Review Highlights

Pros
  • Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move (in 20 reviews)

  • Easy to advance in company, semi-national company (not a small town bank), good benefits (in 28 reviews)


Cons
  • Middle management is afraid to ask what the specific goals of upper management are (in 22 reviews)

  • They push sales so hard that you're no longer focused on customer service (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Has been a good place to work in the past but the last few years it's taken a downturn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Team Leader
    Current Employee - Branch Team Leader

    I have been working at Regions Financial full-time (more than 10 years)

    Pros

    Good benefits, good team members for the most part, good work-life balance

    Cons

    So sales oriented now that it's hard to enjoy your day to day customer interactions.

    Advice to ManagementAdvice

    Give fair PE values for products, quit reducing them every quarter. Consider changing the incentive plan altogether so we are encouraged to not only sale, but have fun doing it. Better products would help with that as well. Also, a "thank you" or "I appreciate your hard work" would go a long way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Lowest Paying Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Tupelo, MS (US)
    Former Employee - Branch Manager in Tupelo, MS (US)

    I worked at Regions Financial full-time (more than 3 years)

    Pros

    Excellent benefits, focus is on customer service not just sales, excellent continuous training, strong operationally and a nice place to work

    Cons

    Low salaries, limited staffing, goals are reset each year so when you make your goal they reward you by increasing it the next year!

    Advice to ManagementAdvice

    If they want to retain experienced managers and cut down on management turnover they should consider promoting from within and pay a competitive salary.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Really is the former AmSouth Bank and not the old Regions Bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial full-time (more than 5 years)

    Pros

    Good benefits, lots of vacation and government holidays, most employee interaction is helpful and friendly

    Cons

    This bank is really AmSouth Bank and not the old Regions, they are not willing to let go of the old AmSouth ways, polices, computer programs and Regions did some of those things better. The former AmSouth employees seem to get favoritism, especially in management positions or promotions. Hours can be inflexible at times.

    Advice to ManagementAdvice

    Let go of all the AmSouth stuff and adopt new policies.

    Neutral Outlook
    Approves of CEO
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  5.  

    Don't work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    Made a lot of friends on the job.

    Cons

    Horrible scheduling.
    Stupid policies.
    Regional Manager was the worst person I ever met in my life.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Great start to a career

    Former Employee - Teller
    Former Employee - Teller

    I worked at Regions Financial part-time

    Pros

    Good company to work for and get your foot in the door.
    Co-workers are more than willing to help you learn & grow.
    Qualify for benefits at 30hrs per week.

    Cons

    Depending on the market - upward mobility could be stifled.
    At 30 hrs a week - still considered part time and don't qualify for any vacation time

    Recommends
  7.  

    Working for Regions Financial was an interesting,educational,and rewarding experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Specialist II in Memphis, TN (US)
    Former Employee - Financial Services Specialist II in Memphis, TN (US)

    I worked at Regions Financial full-time (more than 5 years)

    Pros

    The leadership there was great,there were positions for advancement,the atmosphere was positive and kept morale up and there chances to earn extra money by promoting products offered by the bank.

    Cons

    Some of practices in sales were repetitive in that if the same customer called several times in one day,each associate he/she spoke with was required to discuss the same products on each call.

    Advice to ManagementAdvice

    Because the all industries are constantly changing in an effort to improve and be competitive,more time needs to be allowed for training and "hiccups" in new information should be corrected before it is presented to the associate to learn incorrectly.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    good benefits, good coworkers, great training. Good company overall at national level.

    Cons

    Advancement may be slow. Hard to believe things upper management says until actually see it happen... Have been told one thing and another thing happens. All depends on local upper management.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great Company, Strong Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Officer in Birmingham, AL (US)
    Former Employee - Compliance Officer in Birmingham, AL (US)

    I worked at Regions Financial full-time (more than 3 years)

    Pros

    Good Benefits, Great Atmosphere, Above average Compensation. Good Structure and you know what to expect.

    Cons

    Promotions can be political. Employees in the production side could be more respected.

    Advice to ManagementAdvice

    HR processes could be much more efficient. Treat inside employment candidates as equal as outside candidates.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good opportunities if you work at it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Specialist in Saint Louis, MO (US)
    Current Employee - Financial Services Specialist in Saint Louis, MO (US)

    I have been working at Regions Financial full-time (more than an year)

    Pros

    Training is pretty good all around, from service, to regulations, to sales.
    Back office puts together generally good campaign lead lists to call for sales which can greatly benefit the customer.
    You have the potential to help people and make a bit of commission, but you have to use the tools that the company provides to do the work.
    Good support from inside the company between branch management and help line.
    Company seems to always be growing and making a profit.
    Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move.
    Sometimes they have sales contests for paid time off.

    Cons

    You can potentially spend a lot of time on the phone calling for sales. Management pushes sales hard. A lot of the work can feel like a waste of time. It's customer service, so you end up dealing with a lot of unhappy customers. Experiences are different in different locations.

    Advice to ManagementAdvice

    Make sure that all the things you ask of your employees are actually useful to accomplishing your company goals.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    *Company wants something for nothing*

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Natchez, MS (US)
    Former Employee - Teller in Natchez, MS (US)

    I worked at Regions Financial part-time (more than an year)

    Pros

    Gives you customer service experience.

    Cons

    As a teller, you will make $50 a day. When you begin, you will have to wait a month to get paid. You will have to go out of town to the headquarters three different times.

    This job is very micromanaged. The head teller is a Nazi. She is always looking over your shoulder, ready for you to mess up, so she can write you up. From the date you get written up, you have to wait a whole year before applying for a better position. It is very easy to get written up.
    You will have about a 150 plus transactions a day. There will be many times that you will be shorthanded because of vacation, sickness, etc. The day after Christmas, there were only two tellers working!

    And they got upset, when I was over a dollar! They chastised me over a dollar. They expect you and the head teller to look for it, when you are trying to get out the door.

    What tops it off, the bank will not even give their employees a bonus. They will NOT even give their tellers a $100 to show us some appreciation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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