Republic Services Reviews

Updated 30 August 2014
Updated 30 August 2014
193 Reviews

2.7
193 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Republic Services President, CEO, and Director Donald W. (Don) Slager
Donald W. (Don) Slager
105 Ratings

Review Highlights

Pros
  • Good pay, good benefits, 401k w/ percentage company match (in 12 reviews)

  • Big company, great benefits, promote from within, try to develop talent (in 10 reviews)


Cons
  • Co-workers were scared of upper management, they were afraid they would get fired at anytime (in 7 reviews)

  • They merged with Allied Waste and changed the company culture (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Republic Services

    Pros

    Good friendly environment great pay
    Management is fair

    Cons

    It smells all the time

    Advice to ManagementAdvice

    Doing a wonderful job

    Approves of CEO
  2.  

    Good Place To Work, Hoping to Help Make It Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations  in  Houston, TX (US)
    Current Employee - Operations in Houston, TX (US)

    I have been working at Republic Services full-time for more than 3 years

    Pros

    Benefits, Autonomy, and Values are good.

    Cons

    Work Hours can be demanding. Initiatives are presented without solutions for how they are going to be implemented.

    Advice to ManagementAdvice

    Allow People To Make Long Term Improvements Without Penalizing Their Compensation

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Awful.just really awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Republic Services full-time for more than 3 years

    Pros

    Paycheck deposited regularly and essp is ok....just ok

    Cons

    Senior leadership resembled feces throwing gorillas in nice suits. But if you like to engage in monosyllabic dialogue with greedy, valueless clownish thugs, then call this place home. Otherwise avoid at all costs this poisonous environment.

    Advice to ManagementAdvice

    Resign.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Management.....more like warden

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Coordinator  in  Salt Lake City, UT (US)
    Former Employee - Billing Coordinator in Salt Lake City, UT (US)

    I worked at Republic Services full-time for more than 8 years

    Pros

    working directly with clients internally and externally

    Cons

    The company lacks communication entirely, this is why a majority of customers leave as well, no one is on the same page. There is no room for growth unless you have a degree (knowledge base or experience doesn't count) or are friends or family of someone already in management They pay very poorly and the average increase yearly is around $.16 if you are even given one. You are micro-managed at all times and in all honesty the office atmosphere is that of a kindergarten class. Everyone blames each other for problems (including management) instead of working together to fix issues. If you enjoy gossip, this is definitely the place for you. And don't forget being talked down to by management as if you are a child being punished. Respect is not a factor here. All in all, the Salt Lake City office is summed up as a HUGE stress and has the ability to break a person down both physically and mentally.

    Advice to ManagementAdvice

    Communicate with your employees. Treat them with respect, they are not your children, they are your peers. Without a dedicated team you have nothing. A team drives a company or department to success, not your title and ego. Try putting yourself in your employees shoes, would like like to be degraded? I don't think so.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Commercial and Industrial Account management.....more like baby sitting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Commerce City, CO (US)
    Former Employee - Account Manager in Commerce City, CO (US)

    I worked at Republic Services full-time for less than a year

    Pros

    The pay was above average

    Cons

    You basically apologized all day for the drivers missing pickups, the phone would not stop ringing with people complaining about how bad this service was. Also billing questions about why their bill would go up by 25% 9 months after signing a 3 year contract. It's total extortion as they try to hold you to the contract. It appears that organized crime hasn't gotten to far away from the garbage business. Horrible work environment in an office for 10+ hours a day, too hot and then too cold. Not very friendly employees and the training is horrible. You will spend weeks doing online training and then 3 days in phoenix only to realize that everything you were taught was completely useless when it came to the performance of the company and it's operations staff. Way to paperwork heavy too. Still manually filling out forms and trying to figure out the right codes. You will get buried in paperwork.

    Advice to ManagementAdvice

    change your "on-boarding" program to reflect more of the realistic day to day activities of the Account Manager. Hire sales managers that will actually help train people instead of walking around the office all day and socializing and trying to be the funny guy. You better be a good butt kisser or you are on the outside looking in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    JUST AWFUL!!!!!!
    NO, SERIOUSLY... RUN AWAY

    Former Employee - Operations Supervisor  in  Denver, CO (US)
    Former Employee - Operations Supervisor in Denver, CO (US)

    I worked at Republic Services full-time for more than 5 years

    Pros

    No longer being employed there.

    Cons

    O WOW!!!! Where do I Start? Don't say you weren't warned!

    Advice to ManagementAdvice

    Start Over

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    High wire act without a net

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Republic Services full-time for more than 3 years

    Pros

    The pay plan is OK, enough to attract good managers. The local people are really top notch.

    Cons

    Constant turnover; even at senior levels. Bullying from the very top of the company permeates down to the division level, setting a culture of what is called "accountability". Sales Managers become the equivalent of kindergarten teachers, enforcing silly rules to protect themselves at meetings to explain why sales aren't growing at the expected rate. Customer satisfaction is secondary to sales statistics such as FRF and ERF participation rates, which add as much as a third to the monthly service bill. Over the past four years, I have been asked three times to "turn on the fees" to customers that negotiated no fees on their contract. The strategy is to apply 20+% FRF and 10% ERF to these customers without warning and see who catches it. It is common to hit customers with 15-17% price increases every year on top of the fees (also without notification). If the customer balks and tries to "quit"; we are instructed to hold them to the letter of the contract or if no valid contract exists, implement a "save at all costs" strategy; a slash and burn tactic to ruin the profitability of the competitor. There is a wannabe tough guy attitude at the very top of the company. We see in the annual recording of the GM conference his idle threatening statements like "do it our way or go someplace else" management style. Many, many people choose the latter as it turns out. From a management perspective, HR is a joke. The tough guy attitude continues down through all levels of HR, who are entitled to be judge, jury and executioner on the many HR issues that occur in this bullying environment.

    Advice to ManagementAdvice

    Scale back the tough guy routine and you will have happier employees and more effective managers. The way we treat our customers is inexcusable and is the reason the company continues to shrink even after "synergy" from the merger was completed. People want to do a good job; you do a good job in recruiting the right people, so let them do their thing.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Stressful is an understatement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Republic Services full-time for less than a year

    Pros

    Competitive salary, medical benefits, 401K, PTO, and two weeks paid vacation from the moment you complete your 60 day probation.

    Cons

    In my opinion Republic Services is grossly understaffed. I have noticed a high rate of turn-around. Opportunity for advancement is almost non-existent. To say working for this company is stressful would be an understatement. Daily duties, call monitoring and productivity grading are mentally exhausting. Employment with this company will and does drain the life out of you.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    After the merger with Allied Waste the company stop caring about their employee's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Truck Mechanic and Driver  in  Romulus, MI (US)
    Former Employee - Truck Mechanic and Driver in Romulus, MI (US)

    I worked at Republic Services full-time for more than 8 years

    Pros

    Good pay and Good benefits.

    Cons

    One of the worst management team that I have ever been around. Management will go out of their way to try to writeup/fire employees. Bad work environment.

    Advice to ManagementAdvice

    Stop harassing employees and let them do their job. It use to be one of the top rated companies before the merger.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Allied Waste was a great place to work before it became Republic Services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Republic Services full-time for more than 3 years

    Pros

    Nice people to work with.

    Cons

    Not enough teamwork at times.

    Advice to ManagementAdvice

    Management with lots of good ideas but not enough follow through and employee input.

    Recommends
    Positive Outlook
    No opinion of CEO

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