Responsys

www.responsys.com
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Employee Reviews

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  1. 1 person found this helpful  

    Responsys was great, but then Oracle took over...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist in San Francisco, CA (US)
    Current Employee - Campaign Specialist in San Francisco, CA (US)

    I have been working at Responsys full-time (more than a year)

    Pros

    ~Great software for enterprise B2C email marketing
    ~Great location at 3rd/Market
    ~Working from Home

    Cons

    ~Lack of Transparency
    ~Oracle will freeze promotions/raises for the sake of quarterly revenue reports
    ~Responsys management has no power, all trickles down from Oracle fat cats.

    Advice to ManagementAdvice

    ~Let employees work from home more often
    ~Don't pretend like there is progress, your hands are shackled to Oracle fat cats.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Responsys = Good | Oracle = Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Campaign Specialist in San Francisco, CA (US)
    Current Employee - Associate Campaign Specialist in San Francisco, CA (US)

    I have been working at Responsys full-time (more than a year)

    Pros

    People are friendly/helpful. Nice location. Job itself isn't too bad.

    Cons

    Management has lied about giving raises over and over again, leading to a mass exodus. They then failed to hire new people.

    Oracle processes add frustration and take away time no one has.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    My experience here has helped me grow professionally and gain new connections/friends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Responsys full-time (less than a year)

    Pros

    Open, friendly environment filled with a lot of proactive individuals. People work until they get their projects complete but also know how to balance work and add a bit of team building into the mix.

    Cons

    It really depends on your manager. Since it was recently acquired earlier in the year, there has been some communication gaps.

    Advice to ManagementAdvice

    Make sure your Directors are checking in with their team once in a while.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good people, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Campaign Specialist in San Francisco, CA (US)
    Former Employee - Associate Campaign Specialist in San Francisco, CA (US)

    I worked at Responsys full-time (more than a year)

    Pros

    You meet some halfway decent people there. It makes the stress less.

    Cons

    1. High School mentality. Only the "cool kids" get ahead or recognized.
    2. Sweatshop mentality: Just crank out everything and don't complain
    3. Management is EXTREMELY hands off.
    4. Management asks your opinion but you're passive aggressively crucified for your thoughts.

    Advice to ManagementAdvice

    Actually consider what people are telling you, rather than just listening.
    The people who actually care are the ones who are more than likely leaving.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Great People, Management Needs Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Francisco, CA (US)
    Current Employee - Account Manager in San Francisco, CA (US)

    I have been working at Responsys full-time (more than 3 years)

    Pros

    Great environment and the people are all knowledgeable and dedicated. There is a definite culture of helping the client succeed. Great place to be pre-Oracle. CEO was approachable and seemed to genuinely care about employee satisfaction.

    Cons

    Full service staff are poorly compensated for the area, and advancement opportunities have been nonexistent for almost 2 years now. This causes high turnover in the most client facing positions.

    Advice to ManagementAdvice

    Middle management need people management training. While product knowledge is phenomenal, they have no idea how to manage people. Morale is a direct reflection of management, who are either absent(senior) or ineffectual (middle).

    Recommends
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys

    Pros

    Great people to work with. Good work environment.

    Cons

    Takes a while to get a promotion or raise.

  8. 2 people found this helpful  

    Good for career growth and excellent culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Responsys full-time (more than 5 years)

    Pros

    Overall the company will give you the oppurtunity to move around as long as your have a good track record. There's growth and management are great.

    Cons

    Starting out the pace is fast and it continues to be. But once you learn to adjust and adopt, the pace becomes 2nd nature to your career.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    'boys club' mentality alienates top talent and suppresses ability to move forward in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Campaign Development Specialist in Seattle, WA (US)
    Former Contractor - Campaign Development Specialist in Seattle, WA (US)

    I worked at Responsys as a contractor (more than a year)

    Pros

    work space is ok. compensation is moderate.

    Cons

    company does not value their employees, special attention is paid to the 'boys'

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good place to work but not enough gowth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Consultant in San Bruno, CA (US)
    Current Employee - Senior Product Consultant in San Bruno, CA (US)

    I have been working at Responsys full-time (more than a year)

    Pros

    CEO was great till Oracle acquired

    Cons

    Right now its a mess

    Advice to ManagementAdvice

    There is nothing they can do, its a sinking ship

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Dynamic, fast paced, high growth. Lots of opportunity to make your mark.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in San Bruno, CA (US)
    Current Employee - Senior Financial Analyst in San Bruno, CA (US)

    I have been working at Responsys full-time (more than a year)

    Pros

    People, culture, great product offerings

    Cons

    Various functional executives resistant to managing to their budgets

    Recommends
    Positive Outlook
    Approves of CEO

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