Rite Aid Reviews

Updated 18 October 2014
Updated 18 October 2014
941 Reviews
2.8
941 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
365 Ratings

Review Highlights

Pros
  • Great benefits, if you work at a union store, flexible hours (in 28 reviews)

  • good pay compared to the other big chains, good computer system and interface (in 28 reviews)


Cons
  • Upper management does not understand what is happening at store level or seem to care (in 77 reviews)

  • resets etc while giving good customer service along with everything else (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in New York, NY (US)
    Current Employee - Cashier in New York, NY (US)

    I have been working at Rite Aid part-time

    Pros

    People I work with are amazing. I don't plan to be there long but I will keep contact with them.

    Cons

    The abuse you have to take from the customers with NO support from management

    Advice to ManagementAdvice

    Take up for your employees.

    Doesn't Recommend
    Negative Outlook
  2.  

    Shift Supervisor Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in China Grove, NC (US)
    Former Employee - Shift Supervisor in China Grove, NC (US)

    I worked at Rite Aid full-time (more than an year)

    Pros

    You get a decent amount of responsibility as a shift supervisor. Plenty of hours, decent pay.

    Cons

    Over time, the company continued to give shift supervisors more responsibility for the same amount of pay. They tried to "promote" me to Customer Service Supervisor and give me more to worry about, and the store manager just laughed when I asked if it came with a raise.

    Advice to ManagementAdvice

    Try promoting qualified people into management, not just people with "experience" on their resume.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Rite Aid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Hemet, CA (US)
    Current Employee - Shift Supervisor in Hemet, CA (US)

    I have been working at Rite Aid full-time (more than an year)

    Pros

    If you are a cashier or a supervisor you can join the Union and you don't have to worry about being let go.

    Cons

    Any monkey can become supervisor. They actually will promote just about anyone to become supervisor so that they don't have to pay overtime. Supervisors are glorified cashiers as they don't want you running back and forth giving approval.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Wonderful

    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician

    I have been working at Rite Aid part-time (more than an year)

    Pros

    colleagues are friendly, manager is flexible and accommodating. good work life balance

    Cons

    The occasional customer can be difficult, but that's expected in any retail setting

  6. 1 person found this helpful  

    Stick with what you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Chesapeake, VA (US)
    Former Employee - Shift Supervisor in Chesapeake, VA (US)

    I worked at Rite Aid full-time (more than an year)

    Pros

    Loved working at my first store as a cashier! Plenty of hours! Great learning experience with wonderful customers!

    Cons

    When I was promoted, I was moved to a store that was disorganized and coworkers who were rude and disrespectful. If you complained or took a day or two off, you got "punished" later in hours.

    Advice to ManagementAdvice

    With a company slogan, "With Us, It's Personal" you should make it more comfortable to work. Take the hint when well respected employees abandon a specific store. It's not the customers driving us away.....

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Management that cares.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Pittsburgh, PA (US)
    Current Employee - Shift Supervisor in Pittsburgh, PA (US)

    I have been working at Rite Aid full-time (more than an year)

    Pros

    Nice people, opportunities to grow, happy work environment.

    Cons

    Difficult to work in retail due to some customers. Compensation is just okay.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Staffing pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Pharmacist in San Diego, CA (US)
    Former Employee - Staff Pharmacist in San Diego, CA (US)

    I worked at Rite Aid full-time (more than 5 years)

    Pros

    Good working environment.. Excellent computer system.. Very accurate

    Cons

    Ancillary personal lacks adequate staffing sometimes

    Advice to ManagementAdvice

    Keeping up staff is needed to maintain good customer service

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Rite Aid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    money is really really good

    Cons

    management is really really horrible

    Advice to ManagementAdvice

    get some training

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Phil, KY (US)
    Current Employee - Shift Supervisor in Phil, KY (US)

    I have been working at Rite Aid full-time (more than 5 years)

    Pros

    Its good sometimes yea yea

    Cons

    sometimes not so good yea

    Advice to ManagementAdvice

    more money.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Steady job overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rite Aid full-time (more than an year)

    Pros

    Decent pay, they promote from within, bonus potential for store managers, a job where you can really help people with their health needs

    Cons

    Long hours, never enough payroll to staff enough help, pressure from corporate to complete tasks faster with less help, some lower volume stores run on one cashier only part of the day--which means managers are by themselves for a lot of the time.

    Advice to ManagementAdvice

    If you want to provide better customer service, give more payroll to staff help throughout the days. Also, employees in the front store shouldn't have to work holidays when the pharmacy employees get the day to spend with their families.

    Recommends
    Positive Outlook
    Approves of CEO

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