Ross Stores

  www.rossstores.com
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Ross Stores Reviews

Updated 19 August 2014
Updated 19 August 2014
869 Reviews

2.6
869 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
362 Ratings

Review Highlights

Pros
  • The employee discount is great on already reasonably priced merchandise (in 62 reviews)

  • You have a 20% discount card, and on special occasions that 20% doubles to 40% (in 55 reviews)


Cons
  • Minimum wage start off isn't what I'd like to be making working there (in 72 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Internship Program, competitive pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Location Planning Analyst  in  New York, NY (US)
    Current Employee - Location Planning Analyst in New York, NY (US)

    Pros

    Excellent, structured training and a very friendly environment

    Cons

    Can be a bit tedious and was too easy at times

  2.  

    Chaotic at times but flexible with nice discounts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Fitting Room Associate  in  Goleta, CA (US)
    Current Employee - Cashier/Fitting Room Associate in Goleta, CA (US)

    Pros

    Management was friendly and helpful. Very flexible with scheduling and time-off. Training was fair so you were not just thrown out there.

    Cons

    It's a customer service job for the most part. People that come into the store can be a pain, but that's retail.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Good temp job

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Protection Specialist  in  Fremont, CA (US)
    Former Employee - Store Protection Specialist in Fremont, CA (US)

    Pros

    I dont remeber any pro's really

    Cons

    its pretty hard to move up, atleast the position i was employed as.

    Advice to ManagementAdvice

    give employees incentives of moving up in management.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Excellent management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible hours nice team work good health ins.

    Cons

    Low pay too many new people each month

  6.  

    It was good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager Ross Stores  in  Los Angeles, CA (US)
    Former Employee - Assistant Manager Ross Stores in Los Angeles, CA (US)

    Pros

    Fast paced, decent benefits, fun

    Cons

    Night and week end hours, high turnover

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Fun Company, but customer service is strange.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Torrance, CA (US)
    Current Employee - Retail Sales Associate in Torrance, CA (US)

    Pros

    It is pretty fun if you like staying busy & constant customer interaction. I met a lot of fun people; old & and young.

    Cons

    Taking the tags off of the hangers was the most annoying things. They focus on timing at the registers! They say they put customers first, but don't preach it. I never once had anyone complain about my pace, I always smiled, yet my timing, wasn't as good as others, but I had the best customer interactions! They want you to call on the next customer before your present one is still there, talk about awkward! The loss prevention guys thought they were above everyone else. Got one in trouble for trying to tell me incorrect information. Managers were pretty blah.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    For highschoolers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Snellville, GA (US)
    Former Employee - Sales Associate in Snellville, GA (US)

    Pros

    Discounts , co-workers, pay, customers

    Cons

    No schedule consideration, no training, return system , poor flexibility

    Advice to ManagementAdvice

    Consider your employees personal life

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Store Protection Specialist/Loss Prevention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Protection Specialist  in  Seattle, WA (US)
    Current Employee - Store Protection Specialist in Seattle, WA (US)

    Pros

    During the interview they will make it seem like you will work as a professional LP agent, but you're just a greeter.

    Cons

    No challenges, very easy job. The only bad part is standing on your feet for up to 8 hours, during holiday up to 10.

    Advice to ManagementAdvice

    You can get promoted, but Area Supervisors make the same as Loss Prevention Specialists.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Typical retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  State College, PA (US)
    Current Employee - Retail Sales Associate in State College, PA (US)

    Pros

    Good coworkers and respectful managers. Lenient with time off and flexible with school schedules.

    Cons

    Low pay rate - starts just above minimum wage. Should be higher. Sometimes management can get flustered when too many people are not trained properly or call off too frequently. Hours depend on sales -- more sales means more payroll. Company caps PT hours off at 24.5

    Advice to ManagementAdvice

    Pay us more and give us steady hours

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    more work does not equal more pay, more time spent there is just more time wasted

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Tukwila, WA (US)
    Former Employee - Sales Associate in Tukwila, WA (US)

    Pros

    you don't have to be very smart to work there, with little to no though at all you can have a good day at work. It's tiring but easy. the people that work there, at least at the tukwila location, were great people because it's one of the only retail places where you don't have to be a fashion snob so everyone is laid back and down to earth. I'm kind of a fashion snob but I still fit in.
    I hear you get used to it

    Cons

    terrible pay compared to how exhausted you'll be. shifts always changing and if you're a student like me it can be a challenge for managers to accurately coordinate with your availability when there's no time for paperwork but oh well they are nice about being flexible as long as you make the call in and not too last minute so they can switch a shift or at least know ahead of time

    Advice to ManagementAdvice

    don't act so down about your job when the associates are ready to give up as well, only makes for low morale and a later closing time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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