Ross Stores Reviews

Updated 23 October 2014
Updated 23 October 2014
972 Reviews
2.6
972 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
387 Ratings

Review Highlights

Pros
  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 68 reviews)

  • The employee discount is great on already reasonably priced merchandise (in 67 reviews)


Cons
  • The annual raises are so small that minimum wage increases null them (in 83 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love It!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores part-time

    Pros

    I enjoyed working for Ross. They have so many opportunities to utilize
    -Great Bosses
    -Discount
    -Growth
    -Good Co workers

    Cons

    -Rude Customers
    Each experience is different but mines is great

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Barely any hours and no chance for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in San Jose, CA (US)
    Former Employee - Retail Sales Associate in San Jose, CA (US)

    I worked at Ross Stores part-time (less than an year)

    Pros

    this job had predictable hours

    Cons

    this job had no chance for advancement

    Advice to ManagementAdvice

    listen to your employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Love working with customers .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Supervisor in Stone Mountain, GA (US)
    Former Employee - Area Supervisor in Stone Mountain, GA (US)

    I worked at Ross Stores full-time (more than 5 years)

    Pros

    career advancement for hard working employees that want to move up the ladder to management.

    Cons

    Low pay raises they need to give more money to keep there employees happy

    Advice to ManagementAdvice

    give out better training to your new cashiers

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Typical retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Los Angeles, CA (US)
    Current Employee - Sales Associate in Los Angeles, CA (US)

    I have been working at Ross Stores part-time (more than 3 years)

    Pros

    Most employees are great to work with. Can usually get management to work with your schedule if you are a student or have another job. Fast paced, so days go quickly.

    Cons

    Management can be hit or miss. Extremely rude customers, and typically long lines. Really strict payroll so you will often find your store under staffed and having to do more work than usual.

    Advice to ManagementAdvice

    Ease up on payroll to improve Customer Service within stores.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good starting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at Ross Stores part-time (more than an year)

    Pros

    My coworkers are amazing, managers are nice, and we are all basically one big family. Very easy work

    Cons

    Low pay (minimum wage) low hours

    Advice to ManagementAdvice

    The employees deserve more pay for the amount of work they put in

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Developing a Work Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Supervisor in Atlanta, GA (US)
    Former Employee - Area Supervisor in Atlanta, GA (US)

    I worked at Ross Stores full-time (more than 3 years)

    Pros

    Decent Benefits, Easy Promotion with hardwork, Meeting and Helping people everyday

    Cons

    Sometimes its hard to please everyone when the company offers few hours to the employees, Better pay to keep moral high

    Advice to ManagementAdvice

    Be more committed in training Management, Management is what sets the mood for the whole store on a daily basis, be consistent, better pay for management...they are people and have lives outside of work.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Just Being Honest

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Stock Associate in Queen Creek, AZ (US)
    Current Employee - Stock Associate in Queen Creek, AZ (US)

    I have been working at Ross Stores part-time (less than an year)

    Pros

    Been working here for about 3 months. All my co workers and management are very nice. You get great discounts and time off when needed. As working in stock you get weekends off. I've been told the more you learn the more hours you can get and the faster you move up. I have to admit even though my checks are little "I LOVE MY JOB"

    Cons

    Pay could be more and could really use more hours. Only work 16 to 25 hours a week at $7.90 a hour. That is not good being a single mom. As being part time i have no benefits but that is the way it is every where you work as a part time employee.

    Advice to ManagementAdvice

    Give employees more hours if wanted. Especially if they are hard workers like myself.

    Recommends
  9.  

    Exciting company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Supervisor in Las Vegas, NV (US)
    Former Employee - Front End Supervisor in Las Vegas, NV (US)

    I worked at Ross Stores part-time (more than 5 years)

    Pros

    Working for Ross was exciting because of the company's outstanding customer service and quality of merchandise. I found the staff to be friendly and helpful. Assistant Store Managers and Area Supervisor go out of their way to assist the staff and customers.

    Cons

    Keeping the store clean. Making sure that customer theft was down. Some irate customers. Some store managers operated outside of the companies policy and used their own personal ideas when dealing with staff and customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Positive environment, with room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Ross Stores part-time (less than an year)

    Pros

    Employee recognition system is streamlined, and encourages a positive work environment that fosters a system in which employees care about their work. Internal promotion and training programs identify potential quickly and encourage personal and professional growth. Processes are common sense and easy to learn; cross training allows for job flexibility and wards off professional boredom--even at an associate level.

    Cons

    Low pay doesn't meet starting pay at other nearby retail locations. Hourly part-time employee maximum shift times make for small paychecks. Expectations to run stores with very few employees can mean stressful shifts if you are a get-er-done sort of person.

    Advice to ManagementAdvice

    Don't promote too quickly, as some management staff may be under-qualified and unprepared for the stresses of the business.

    Recommends
    No opinion of CEO
  11.  

    Great place to grow your retail career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Recruiter in Dublin, CA (US)
    Current Employee - Regional Recruiter in Dublin, CA (US)

    I have been working at Ross Stores full-time (more than 3 years)

    Pros

    The company has lots of growth and great for entry level management

    Cons

    The management is sometimes lost in the weeds

    Advice to ManagementAdvice

    Train and verify all field management (DM / ZD) have been train on the Ross ways and systems

    Recommends
    Positive Outlook
    Approves of CEO

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