Royal Mail

  www.royalmailgroup.com
  www.royalmailgroup.com

Royal Mail Reviews

Updated 18 October 2014
Updated 18 October 2014
86 Reviews
2.9
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Royal Mail CEO Moya M. Greene
Moya M. Greene
40 Ratings

Review Highlights

Pros
  • Good Benefits, Good Holiday time off (in 5 reviews)

  • work life balance , fresh air, nice to be out doors working with the public (in 3 reviews)


Cons
  • Senior management tend to new employees challenging routes with no guidance (in 6 reviews)

  • heavy work load, manual sorting (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A large organisation with lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Graduate in London, England (UK)
    Former Employee - Human Resources Graduate in London, England (UK)

    I worked at Royal Mail full-time (more than 5 years)

    Pros

    The sheer size of the organisation means that you have the opportunity to work in a variety of professions or locations, with the same employer.

    Cons

    The company went through a number of changes and reorganisations, which could be quite stressful at times.

    Advice to ManagementAdvice

    I would suggest the development of a Royal Mail Alumni. This could allow you to manage your employer brand, and stay close to talent you may want to re-employ in the future.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Supportive Company & Colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Post Man in Ware, England (UK)
    Former Employee - Post Man in Ware, England (UK)

    I worked at Royal Mail part-time (less than an year)

    Pros

    Supportive Company & Colleagues, nice work environment

    Cons

    Hard work, very physically demanding

    Recommends
    No opinion of CEO
  3.  

    not a bad place to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Mail (more than 8 years)

    Pros

    can make good money if you have the energy

    Cons

    carreer progression is not as easy as it seems

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Friendly fabulous environment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Indoor Sorter in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Indoor Sorter in Swindon, Wiltshire, South West England, England (UK)

    I worked at Royal Mail full-time (more than 3 years)

    Pros

    Lots of room for progression and opportunities to make a career of it. Humble and friendly people to help you around and ever grow your social circle.

    Cons

    Progression on becoming a like manager is competitive however extremely beneficial once achieved.

    Advice to ManagementAdvice

    Fabulous environment and atmosphere to work in tho a major thumbs up

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Mail part-time

    Pros

    salary, flexibility,friendly ,overtime and promotion

    Cons

    weather,early morning,stress,timing and work load

    Advice to ManagementAdvice

    be friendly with employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Postman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postman With Driving in Chester, England (UK)
    Current Employee - Postman With Driving in Chester, England (UK)

    I have been working at Royal Mail part-time (more than 3 years)

    Pros

    Speaking to customers and building relationships
    Good hourly rate
    Good hours
    pension scheme
    bonuses

    Cons

    Only 20 hour contract
    Absorbing rounds now so no chance of much overtime
    Not much scope for promotion.

    Advice to ManagementAdvice

    Whilst I accept things had to change, it would serve Royal Mail management well to not treat the company as a financial exploitation pit, as a lot of customers are already complaining. (Why you turning up this late.etc)

    They will go elsewhere in the long run. No one can live on 20 hours a week and you have a good work force there.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    I left

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in London, England (UK)
    Current Employee - Recruiter in London, England (UK)

    I have been working at Royal Mail as a contractor (less than an year)

    Pros

    You get paid well that is all

    Cons

    Awful company. Full of contractors not knowing what they are doing, people at the top pretend they know what they are doing and make you feel stupid in the meantime, everyone is out to hang you, no opportunity to show your personable side - strange as in Recruitment that's a main contributing factor. A bunch of absolute highly paid con-artists who are conning the public and conning all potential buyers, they lie on their figures and lie to their staff

    Advice to ManagementAdvice

    My advice to Management would be 'Leave!', and let someone who actually wants to save the public money take over and not spend the profit personally

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Once great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postman in Glasgow, Scotland (UK)
    Current Employee - Postman in Glasgow, Scotland (UK)

    I have been working at Royal Mail part-time (more than 10 years)

    Pros

    Great, once you actually get outdoors.The pay is good for what I do.

    Cons

    Bullying managers are the norm. it's a dead end job as there's hints of redundancy to come, Royal Mail's going from public to private sector.A lot of sickness due stress and wear and tear on people's body's.You must walk about 40- 50 miles a week.

    Advice to ManagementAdvice

    Stop treating your staff as the enemy.Talking to them in a polite manner isn't a sign of weakness.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Alright Christmas job but don't stay too long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mail Processing in Chester, England (UK)
    Former Employee - Mail Processing in Chester, England (UK)

    I worked at Royal Mail part-time (more than 5 years)

    Pros

    Fairly laid back.
    Check your brain at the door and listen to pod casts or audio books for five hours.
    Overtime usually available.
    Lots of time to converse with some fairly interesting people.
    Lateral career development, you can go drive a van if you want.

    Cons

    Overly simple tasks, basically just do one thing most of the time.
    Disfunctional air conditioning in their large facilities, its a sweat shop in the summer.
    Line managers interfering in various ways, especially with the younger employees where they would often treat you like trash. There is a lot of seniority in Royal Mail and having a bit of silver in your hair means you never get bothered and can pretty much get away with murder. They generally just add drama but sometimes worse. When the line managers were absent for whatever reason everything ran smoother.

    Advice to ManagementAdvice

    Get rid of the line managers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Lack of customer focus and innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Royal Mail full-time (more than an year)

    Pros

    I had a challenging job, but was also rewarding
    There people you work with are generally very good

    Cons

    I thought that there was a complete lack of innovation
    The company is run in a series silos and in can hamper true working together and finding the best solutions for the customer
    It is cost rather than customer focussed

    Advice to ManagementAdvice

    Truly focus on the customer, remove the barriers to developing true customer focussed solutions

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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