Royal Mail Reviews

Updated 14 April 2015
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3.1
112 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Royal Mail CEO Moya M. Greene
Moya M. Greene
49 Ratings

Pros
  • Good Benefits, Good Holiday time off (in 5 reviews)

  • good pay, good hours, good career opportunities (in 5 reviews)

Cons
  • Senior management tend to new employees challenging routes with no guidance (in 6 reviews)

  • heavy work load, manual sorting (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. postman

    • Comp & Benefits
    • Senior Management
    Former Employee - Postal Operative in London, England (UK)
    Former Employee - Postal Operative in London, England (UK)

    I worked at Royal Mail

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    well payed secure job for life if need be

    Cons

    early starts and 6day weeks on deliveries

    Advice to Management

    listen to what workforce have to say

  2. Good?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Mail

    Pros

    Well organised good staff job security

    Cons

    Lack of leadership and direction

    Advice to Management

    Senior management not great at clear direction too much flavour of the month stuff nothing followed through

  3. Would recommend any one to work for them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Post Man in London, England (UK)
    Former Employee - Post Man in London, England (UK)

    I worked at Royal Mail full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good team to work with, managers are very respectful and understanding they also pay well

    Cons

    Working in them horrible weathers

    Advice to Management

    Keep up the hard work and dedication you put in to thr comoany and your employees

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. post person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Mail full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    can finish early if you work fast

    Cons

    work in all weather outside

  6. Great place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Human Resources in London, England (UK)
    Former Employee - Head of Human Resources in London, England (UK)

    I worked at Royal Mail

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Leading edge experience in a blue chip company

    Cons

    You will work very hard to drive performance

    Advice to Management

    Keep developing your people - don't stop because money is tight

  7. It is a good company to work in general. Loads of flexibility offered to employees who have families of their own.

    Current Employee - Casual Mail Sorter in Manchester, England (UK)
    Current Employee - Casual Mail Sorter in Manchester, England (UK)

    I have been working at Royal Mail part-time (More than 3 years)

    Pros

    The wages are quite decent for semi-skilled workers. The roles are easy to master and differ day in day out. It is the only big company in the UK which pays employees on a weekly basis. Overtime is always in access when the company is busy. All permanent staff benefit through the Shares' scheme introduced when the company went private just a while ago.

    Cons

    The roles are very repetitive and strenuous. Less chances offered to people who are keen on climbing the ladder. Managers struggle to implement changes due to the senior employees who tend to stick to their culture of " don't fix it if its not broke mentality". Good duties are offered according to seniority and not your capability of doing the job.

    Advice to Management

    Hard working employees should be recognised accordingly. A reward system should be put in place, which should then be used to reward the hardworking employees only and not everyone including the lazy, non performing and arrogant workers, who always get away with it due to the culture of the organisation. By "culture" I mean that managers rarely challenge the lazy workers, and always rely on the agency staff to do most of the work and carry the lazy workers every time. I think this loop hole should be dealt with as soon as possible, and let fairness prevail for all the hard working employees who work for Royal Mail Centres around the nation.

  8. Enjoyed the time at the company, good working conditions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support Technician in Bristol, England (UK)
    Former Employee - IT Support Technician in Bristol, England (UK)

    I worked at Royal Mail full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Lots of microwaves, couple of vending machines

    Cons

    Sometimes tedious, some of the staff are a bit of a snooze

    Advice to Management

    You are all really cool if I'm honest

  9. Helpful (1)

    Poor senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Mail full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good company for progression, pay is top end of the industry type, plenty of good training, and you have the freedom to manage yourself

    Cons

    Too much politics at the top, many senior managers are corrupt and play with peoples lives by putting pressure on them, work-life balance is also poor at mid to senior management level.

  10. Tough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager
    Current Employee - Office Manager

    I have been working at Royal Mail full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good rewards pay and bonus

    Cons

    Expect you to go above and beyond everyday

  11. Helpful (1)

    Exciting, fast paced challenges - but a terrible company wide culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graduate Manager/Ops Manager/WCM Champion in Somerset West (South Africa)
    Former Employee - Graduate Manager/Ops Manager/WCM Champion in Somerset West (South Africa)

    I worked at Royal Mail full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - the opportunities to get stuck into some meaty issues and to make a real impact.
    - the opportunity for progression across the country, across the whole of the UK.
    - the CEO; she seems really switched on and engaged.
    - looking for love? I've never seen any other company full of families and relationships!
    - technology; for a senior manager, blackberry and laptops are adequate and pretty much reliable.

    Cons

    - employee relations car crash; the frontline operator vs management 'war' is astonishing!
    - the CWU; out for control and to take over rather than to support and sustain the companies/ employees best interests... Many reps resemble out of control activists out to cause chaos?
    - the culture; operational management is run through bullying and those accused and quickly promoted to moved to cause another problem elsewhere.
    - performance management and development; little real focus... It's all about 'getting the mail out'!
    - old boys club; it's not what you can do when you know the right person/ or sleeping with senior management (astonishingly common!)
    - there's currently a push to get in more female managers; great news because we're under represented... But there seems to be blind panic to get in as many females into mgt posts regardless of ability!

    Advice to Management

    Care less about the work plan and more about people.
    Support grads better.
    Zero tolerance in bullying needs to be real too down... Don't just talk the talk!

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