Rue La La Reviews

Updated 8 September 2014
Updated 8 September 2014
94 Reviews
3.5
94 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Steve Davis
46 Ratings

Review Highlights

Pros
  • Creative perks (Sample sales, summer Friday hours, Bagel Fridays) (in 12 reviews)

  • The company offers a variety of great perks like Sample Sales, employee discounts, Thirsty Thursday events and Bagel Fridays (in 8 reviews)


Cons
  • Extremely fast paced environment (I happen to like that type of environment, but not for everyone) (in 9 reviews)

  • Senior management does not voice MAJOR changes to it's employees (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Comments on "HR IS A JOKE"

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La as an intern

    Pros

    I did not work at Rue when HR was a joke, but from the 3 months i spent with them and their whole new team, it looks like they got their stuff together.

    Cons

    Confusion with job descriptions when applying

  2.  

    Great people-- good place to for a first job / short term role

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Rue La La

    Pros

    Great people, "cool " office culture and some fun perks. Company name Looks good on a resume and will help you land that "next" ( better!!!) job!

    Cons

    No growth opportunity ! Back office management is "stuck". A group of "friends" that like to hear each other talk and are not open to new managers , promoting real talent or any new ideas. It's too bad because the company could be great if they could clear out the "cobwebs". DONT GET ME STARTED on what a JOKE the HR TEAM is!!! From their so called " Chief People Person!!!) Lol !!! To the most useless , unorganized team I have worked with in my 25 year career!!!

    Advice to ManagementAdvice

    Get rid of the old school click in back office !!! Stop hiring friend and when good talent comes thru the door -- try listening to them and maybe they will stick around --- get out of your own way and enough with the endless
    "Meetings" about "meetings" where you pat each other on back but nothing leaves the glass walk conference rooms and / or ever gets done!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great Summer Internship Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Boston, MA (US)
    Former Employee - Intern in Boston, MA (US)

    I worked at Rue La La as an intern for less than a year

    Pros

    Rue La La's internship program is absolutely the best. Over the summer, I had the opportunity to own many projects and was able to see how my work directly impacted the business.

    What sets Rue's internship program apart, I believe, is the fact that I was given so much responsibility. Team members valued my opinion like I was a regular employee; I never felt like I was treated any lesser because I was an intern here.

    My favorite part about Rue La La is the the people that I got to meet. At Rue, people are welcoming and collaborative. There is a lot of cross-departmental work and everyone seems to know each other's name.

    I would recommend the internship program to anyone looking for a challenging, rewarding internship opportunity in Boston.

    Cons

    I did not observe anything at Rue La La that I would consider as a con. The culture fosters learning and development better than any other program that I have heard of.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Do NOT work here

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Rue La La

    Pros

    Portfolio work, some great friends, and networking

    Cons

    Management is beyond horrible and cruel. I have never in my life been treated so terribly by a company both within my position and personally. They are incredibly discriminatory, and will never take you seriously. They want everyone to be a robot, and stay static within their position. You will never be appreciated or respected for a job well done or exceeding expectations. There is a high school vibe there, and people are very cliquey which leads to major favoritism. The hr department is a total joke, and have zero idea what they are doing. The CEO of the company quit a year ago with one day notice, followed by the resignation of the creative director, so...what does that tell you. There is something seriously wrong with this company, so do yourself a favor and stay away. The only thing you will walk away from this company with is some great friends.

    Advice to ManagementAdvice

    Take some management classes, tone down your egos, respect and value your employees, create a beneficial and successful structure, and stop hiring your best friends because all it has done is create an unpleasant work environment, and the disability of those who work so hard, to get anywhere within the company. Figure it out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    great stepping stone due to the name of company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rue La La

    Pros

    great office space and snack closet (not healthy snacks)

    Cons

    not inclusive for temps/contractors
    not willing to pass on knowledge. I had to pry it out of my team

  7. 2 people found this helpful  

    Growing, successful company that is dedicated to improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee  in  Boston, MA (US)
    Current Employee - Anonymous Employee in Boston, MA (US)

    I have been working at Rue La La full-time for more than a year

    Pros

    People are kind, creative, smart, and have character. Summer Fridays are great. There is a energetic buzz in the office. The employees are dedicated to achieving the goals of the organization and company. They invest in continued learning and education for employees.

    Cons

    Be more modern and competitive with perks, benefits, and office/tech equipment.

    Advice to ManagementAdvice

    Empower people. Provide more access to opportunity. Increase accountability and infuse passion back into the company. This will help employees satisfied and working hard.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Cool Business. Cool People. Cool Company. (Contracted Personnel)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Contract Office Administrator  in  Boston, MA (US)
    Current Employee - Contract Office Administrator in Boston, MA (US)

    I have been working at Rue La La as a contractor for less than a year

    Pros

    Everyone, including the exec team, are very nice and welcoming. I am only one a 3.5 month contract and I have heard from others that contracted people can sometimes become full-time. Its a young company and its really cool to see it grow and feel like I am part of something bigger. Also people are very helpful and are very willing to answer questions.
    There are a lot of people that are contracted that I have met, and/or, heard about.

    Additional pros of being contract/ working at Rue:
    Really get to test out the company and makes you want to work extra hard
    Get to participate in sample sales
    Bagel Fridays
    If you are contract in a position you aren't crazy about, it is easy to ask about other departments
    Telling people I work at Rue

    Cons

    It may be due to my position, but I don,t really have any cons. The pay is decent, there is no discount for contract, and, once again this could be due to my position, it is difficult to get more work and tasks..

    Recommends
    Approves of CEO
  9.  

    Great company to work for- motivates you to succeed and contribute to a growing business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rue La La full-time

    Pros

    Everyone works together very well and the teams partner together to get the work done. The business is exciting and it is still growing. There is a lot of opportunity to learn and to contribute to the business.

    Cons

    You have to be ready for a fast-paced environment. Given the nature of the business there are a lot of changes in order to continue to succeed in the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    great staff that needs better leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA (US)
    Former Employee - Anonymous Employee in Boston, MA (US)

    I worked at Rue La La full-time for more than 3 years

    Pros

    Lower to middle management works incredibly hard. the office culture can be fun because of the people. there is some training that HR team does and they do take their role fairly seriously. perks include sample sales but those really don't make up for the back breaking hours expected and demanded of staff. the best part of this company is the individuals doing the day in and day out work, the producers, the studio, the retouchers, the writers, the creative team, the IT team, the buyers, the planners, the shipping teams and DC.

    Cons

    Work-Life balance is completely off and unsupportive of private life, families, appointments, illnesses etc. the feeling is that no one cares and it really doesn't matter what occurs in you life Rue La La expects that it is your life. 12-15 hour workdays are the norm here and anything under gets you shunned by peers. weekend work is expected, constantly being on at all hours and answering every email is expected. Upper management is fairly delusional about how to grow and strategize and they still treat it as though it is a fledgling start up. they hurtle through and have high expectations, telling people what to do rather than being motivating leaders. They set these examples from senior management on down the line so all managers adopt this neurotic sense of flustered work and of caring very little for the employees and how to produce innovative work by being motivators rather than diminishers. it's really a shame because they have incredible staff but can't get their heads out of the sand to acknowledge, celebrate, and achieve. In addition there are substantiated rumors that HR and leadership asked current employees to give better ratings and for them to write glowing reviews here to up their status rather than actually doing something worthwhile to change it which is disappointing in itself.

    Advice to ManagementAdvice

    Be a leader not just a boss. you're draining your employees capabilities and energies by scare tactics, demands, and basic wearing down. Inspire your employees. Rue used to have key words to live by none of which were actually put into everyday use or practice starting with the senior management. You have opportunity, stop overworking and underutilizing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Time for some "fresh" new leaders reporting to the CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La full-time for more than a year

    Pros

    Great perks (but seemed like the people felt entitled to them vs. thankful for them.)
    People are passionate about their roles and what they do
    The Rue brand is well-known; made it fun to tell people where I worked;
    Have a more organized (and better communicated) promotion policy vs. the one-offs that occurred;

    Cons

    Many complained about the hours they worked; but not sure if there's anything the company can do about it; it's the nature of the business.
    Worried about the sustainability of the business due to the high turnover and bodies needed to get the work done.
    Company meetings were awkward and crammed into a small space and 2 floors. Recommend better venue to hold those. Maybe have them quarterly, make them mandatory? Rent a venue?
    Culture seemed very cliquey and people weren't very friendly. People would pass by in the halls and not even say hello or make eye contact to say hi, which was weird.

    Advice to ManagementAdvice

    Advice to management and to the employees: revisit your company's values and start from there.
    Some of the exec leadership seemed up in the clouds; would advise that they spend more time with the people; walk around, actually LISTEN, be more sincere, and approachable.
    Get creative on what to do for work/life balance; could help w/retention and minimize the hiring treadmill efforts
    Make everyone bonus eligible

    Despite the cons and advice, I would still recommend Rue as a good place to work. They had many great pluses about working there; just wished the people realized how good they have it.

    Recommends
    Approves of CEO

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