SITA Reviews

Updated 13 September 2014
Updated 13 September 2014
109 Reviews
2.9
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SITA CEO Francesco Violante
Francesco Violante
61 Ratings

Review Highlights

Pros
  • Multi Cultural, Work/Life balance, Benefits, Vacation package, Good work environment (in 9 reviews)

  • Good work environment and flexible hours (in 9 reviews)


Cons
  • Pockets of dysfunctional senior management that doesn't understand the business (in 7 reviews)

  • Upper levels of management make decisions that place hardships on support personnel (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    SITA provide me the unique opportunity to create and add value through a hands-on learning approach.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer  in  Udaipur, Rajasthan
    Current Employee - Network Engineer in Udaipur, Rajasthan

    I have been working at SITA full-time for more than a year

    Pros

    SITA contribute to the growth and objectives, by way of achieving my own career growth.

    Cons

    Maximun deals with air Transport services only...

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Still remember the people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Geneva (Switzerland)
    Former Employee - Account Manager in Geneva (Switzerland)

    I worked at SITA full-time for more than 3 years

    Pros

    Some of the most intelligent international and interesting people I have met so far. A lot of people stay so long at SITA because they love the people

    Cons

    Like any bigger organization - politics. Too little movement at the top and because many of the members of senior management have the advantage of a salary that is exempt from tax.

    Advice to ManagementAdvice

    Hire new fresh calibre

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great colleagues , bad Directors, VPs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Singapore (Singapore)
    Former Employee - Project Manager in Singapore (Singapore)

    I worked at SITA full-time for more than 5 years

    Pros

    Excellent colleagues, friendly and knowledgeable
    Pay is competitive
    Benefits are good

    Cons

    As others mentioned before, no matter how much work you did or how many years you have been there they can trash you like a tissue paper.

    No possibility for advance in career.

    Advice to ManagementAdvice

    You have great people working there, try to keep them

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Good for retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Singapore (Singapore)
    Current Employee - Sales in Singapore (Singapore)

    I have been working at SITA full-time for more than 3 years

    Pros

    Extremely good work-life balance, good employee benefits as compared to similar companies/industries

    Cons

    It's who you know, not what you know - in order to be recognized

    Advice to ManagementAdvice

    Do not put inexperienced managers in people manager roles, simply because they are conveniently there at the right place (level) at the right time (restructuring etc)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Is this company still a good company to work for?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SITA full-time

    Pros

    Salary & benefit is good as a new hire and if you are a top performer in the eyes of the key decision makers.
    Loads of personal time to yourself as your bosses are doing the same.

    Cons

    PERCEPTION is EVERYTHING. If you are being perceived to do a great job (even when you are really loafing around), you get promotions and good salary so long as you know how to say the right thing to the right people. There is no consequences to the Management when they do the wrong things and yet if you are a junior staff, the same wrong doing might land you in a hot soup, At best, those with authority get commented but over time, things will die down and they continue their sweet life. If you comment about improving the system for the sake of the company, you are either tasked to do the work (which is hard when there is zero or no support from the so-called Leaders) or you are labelled as being negative in your mindset. So, be with the right crowd and you are right even when you do the wrong things.

    Top Leaders are out of touch with what's happening below. The second or third layer of management is covering their mistakes and no one seems to know.

    NEVER JOIN SITA FINANCE. This is not new. The decision to consolidate the function in a single location, regardless where it is, is a failing decision. That decision had caused so much pain and sufferrings to the colleagues I know, and everyone ends up working for Finance eventually when they failed to make payment to the vendors. We have to help our vendors chase payment! And imagine our salary was shortfall due to bank charges because a stupid decision made to consolidate the use of the bank globally and it's never been discussed or communicated until it happen! We are made to pay for bank charges for the company and it's my salary! While it got resolved much later after many complaints (they never get it), it leave a deep and sour impression with me that they actually make such silly mistakes. ALWAYS CHECK YOUR SALARY IN YOUR BANK!

    It was a lot a lot better when we had the regional Accounting team as they owns the local knowledge. If you are applying for a finance job in SITA, think twice. It's fine if you are applying for a very senior role, but if it's a junior role - forget it.

    HR IS NOT GOOD. HR can do a better job for the company. Why is the new hire who had less working experience than me gets a higher salary package!!! Those who rejoined the company also get a big increment when they come back for the same position.

    Advice to ManagementAdvice

    Do an analysis of the performance of the second tier management, ie the VPs & Directors of each functions. Deep dive into what they are actually doing in their day job.

    Check their expenses claim.
    Check if they come to office each day when they are not travelling for work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    SITA - Great if you are one of the boys club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SITA full-time for more than 10 years

    Pros

    Looks good on the C.V. and currently they pay health insurance in some territories.
    Great exposure to international teams and a very diverse set of skills (line management and customer facing members).
    Initial pay is good but better negotiate hard on day one because you will quickly become a number when it comes to review in yr 2 and beyond

    Cons

    If you are aligned with the little clique that seems to do no wrong and suffer no consequence of outrageously inward looking and self ingratiating policies you will do well.
    You will occasionally come across true professionals who care about solutions and the people in their care, but this will be increasingly rare.
    A staggering ability to embark upon organizational change every 12mths and then abort half way through leaving whole groups without the people they need and no way to hire due to a headcount freeze from GVA.
    A HR system that is totally ineffectual and makes no effort to retain talent.
    Senior managers with no experience in the fields they manage.
    Get in and out while this dinosaur still survives as the pay and accountability around performance is poorly managed.
    Invisible CEO unless you are based in Europe

    Advice to ManagementAdvice

    Walk the floor, be accountable and transparent, ...just start again with the HR department.
    If you promise to do something like improve tools and policies then follow through and get out of the ivory silos and walk amongst the enormous pool of talent you already have.
    Compliance is not commitment, think what is the problem to solve not what is the box to tick.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Travel opportunities and unique experiences but lack of checks and balances in management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA (US)
    Current Employee - Anonymous Employee in Atlanta, GA (US)

    I have been working at SITA full-time for more than 3 years

    Pros

    SITA allows constant opportunities for interaction with people from diverse nationalities and backgrounds and, if your position allows, travel opportunities across the globe. Lots of variety -- can be very exciting.

    Cons

    SITA has a complete lack of checks and balances in management positions and has had more than one issue with corruption from middle management on up through the C level ranks. This creates miserable fallout for everyone down the line. Corporate HQ is in Europe and they are often out of touch with what goes on in the Americas.

    No opinion of CEO
  9.  

    Good Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Field Engineer
    Current Employee - Operations Field Engineer

    I have been working at SITA full-time for more than a year

    Pros

    Multicultured environment
    Decent travel benefits
    Can be very laid back depending on site
    Salary is ok
    Yearly review bonuses
    Interesting technologies

    Cons

    Poor communication between regions, management and ground level
    Personalities can cause a lot of trouble
    Depending on your site, career development can be limiting

    Advice to ManagementAdvice

    Communication!

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    OK Place to work ...

    Former Employee - Anonymous Employee  in  Smyrna, GA (US)
    Former Employee - Anonymous Employee in Smyrna, GA (US)

    I worked at SITA as a contractor for more than a year

    Pros

    The hourly rate was nice and so was the view from the office.

    Cons

    My co-workers weren't seen as very high caliber.

  11.  

    A great company to work for due to cultural diversity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Field Engineer  in  Sydney (Australia)
    Current Employee - Operations Field Engineer in Sydney (Australia)

    I have been working at SITA full-time for more than 8 years

    Pros

    Great working environment with so many friendly staff

    Cons

    Too many politics with senior management and leaders

    Advice to ManagementAdvice

    Keep the politics aside and get on with the real job

    Recommends
    Positive Outlook
    Approves of CEO

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