SSE

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SSE Reviews

Updated 27 July 2014
Updated 27 July 2014
22 Reviews

3.6
22 Reviews
Rating Trends

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Approve of CEO
SSE CEO Alistair Phillips-Davies
Alistair Phillips-Davies
6 Ratings

Employee Reviews

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  1.  

    life changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Inverness, Scotland (UK)
    Current Employee - Anonymous Employee in Inverness, Scotland (UK)

    Pros

    I get to go to work knowing i'm always progressing forward, always learning and always growing. I work with a great bunch of lads that look after me and are always there if I need any help. In my view there's no problems with getting time off as long as I let them know in advance. generally everyone has been extremely friendly to me.

    Cons

    It can take a while for things to get done in terms of getting the information your needing or equipment things like that. right now things are a little sporadic as we're a bit short of team members.

    Advice to ManagementAdvice

    Consider improving the speed we get notified of important information.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great company, poor middle management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor  in  Havant, England (UK)
    Current Employee - Customer Service Advisor in Havant, England (UK)

    Pros

    As long as you hit your targets and put in the effort you do get recognition and possible new opportunities. The company invest a lot of time and money on existing employees.

    Cons

    Due to a lot of pressure, some middle management don't recognise these individuals allowing for that work ethic and enthusiasm to go unnoticed, leading to loss in morale!

    Advice to ManagementAdvice

    Get to know what motivates each of your employees and use this to generate good morale and results. Now what their goals and take a genuine interest in helping them reach it.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Twenty years of blood, sweat and tears

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Account Manager  in  Basingstoke, England (UK)
    Current Employee - Billing Account Manager in Basingstoke, England (UK)

    Pros

    My colleagues make every day enjoyable, and we all enjoy getting things done as a team, and making sure our customers get the best possible service.

    Cons

    The software we have to use is not always up to the job, and the management need to relax, and allow the experienced staff to use their own judgement whenever possible. Communication is key and making sure the staff have the necessary tools to perform at the required standard.

    Advice to ManagementAdvice

    Use the loyalty and experience of your staff to your advantage, instead of encouraging them to leave (VER) and replacing them with young, eager but less experienced staff, who don't necessarily have the best interests of the company at heart.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Work hard and you can go far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst Programmer  in  Havant, England (UK)
    Current Employee - Analyst Programmer in Havant, England (UK)

    Pros

    Great working atmosphere, people are generally good, obviously there are going to some poor ones. Staff benefits are really good and include, sharessave scheme where you buy share s at a 20% discount, shares sip buy 3 shares and they give you 6 free ones (yes 6 free!!), pension where at minimum they match but long service means I put in 6% and they 12%. Staff discount on energy bills, holiday plus so you can buy up to 2 weeks extra holiday, car lease scheme.......need I go on.

    I started 14 years ago in the call centre, planned to stay 6 months....now work in It on £500 million project to deliver smart meters and earn 4 times what I did when I started. I have industry recognised skills and could probably go else where and earn more money but I love working for them.

    Cons

    Too many freeloaders whose managers are not strong enough to manage them out. Change can be resisted by those not engaged.

    Advice to ManagementAdvice

    Contractor's are not always better value, make sure you take the time to review sse employees views before renewing contract. Create more junior positions to give progression to unskilled staff.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I loved working for SSE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BR Resolver  in  Basingstoke, England (UK)
    Former Employee - BR Resolver in Basingstoke, England (UK)

    Pros

    friendly staff that worked together in teams & some management are there to listen to you whether it be work issues or , the variation of different positions within the company kept the boredom at bay

    Cons

    managers are too young .. they may know their jobs but does not have any people skills, being a long term employer i encountered family illness issues & SSE did not support me, SSE pledge to look after their staff .

    Advice to ManagementAdvice

    listen to your staff & make them feel that they are valuable as there were very few that did this to me

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Job stability, staff discounts, share save opportunities,

    Cons

    In my department the management structure could have been better

    Advice to ManagementAdvice

    Create a more regular open door one-on-one interaction with management

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    SSE gets the 5 STAR work review from me!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assurance  in  Cumbernauld, Scotland (UK)
    Current Employee - Assurance in Cumbernauld, Scotland (UK)

    Pros

    I love the passion and work ethic of the individuals who work for the business and the fantastic support that you receive to develop your skills and prepare for the next step up.

    Cons

    Employee discount for Gas and Electric is still more expensive for me to go with SSE :(

    Advice to ManagementAdvice

    Listen to your people, they are the HEART of the business :)

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Excellent company to work for, fallen into a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Support  in  Portsmouth, South East England, England (UK)
    Current Employee - Project Support in Portsmouth, South East England, England (UK)

    Pros

    Fantastic opportunities for progression, once becoming an employee there are unlimited benefits an intensives to perform.

    Cons

    As with many companies this size it is very difficult to prove yourself, and to be given bigger challenges and opportunities.

    Advice to ManagementAdvice

    The company has already started to offer improvement courses to it employees, this is a great scheme, which I think could be built on, making these opportunities possible for more people who are dedicated to the company

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    "Passionate, the will to succeed in a challenging environment"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Manager  in  Basingstoke, England (UK)
    Current Employee - Team Manager in Basingstoke, England (UK)

    Pros

    Progression, team work ....colleagues are from all different walks of life with all different levels of experiences which makes it the more interesting.

    Cons

    I feel I am an exceptional manager with many different attributes which will help the progression of the Business unit I work in , however I feel I have been let down with career progression.

    Advice to ManagementAdvice

    Trust in your teams and managers to lead and display a passion for 5* customer service and after care and deliver sustainable and efficient performance for our tomorrow which in turn will help our growth and retention.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    sse is a great place to work , with great benefits with friendly staff and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor  in  Basingstoke, England (UK)
    Current Employee - Customer Service Advisor in Basingstoke, England (UK)

    Pros

    great packages, going to work is like being with family as co-workers are lovely and always willing to support each other,

    Cons

    job roles and working hours change way too regularly , once you think your settled things change so you cant get comfortable, targets that are set are achievable but at very high standards which sometimes are hard to reach

    Advice to ManagementAdvice

    be more understanding , listen to your employees and consider their needs as well as the business, think emergency leave needs to be based on the individual and time needed for holiday to be accepted could be reduced

    Recommends
    Neutral Outlook
    Approves of CEO

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