Sam's Club

www.samsclub.com

Sam's Club Reviews

Updated 31 January 2015
Updated 31 January 2015
1,253 Reviews
3.0
1,253 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
409 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 49 reviews)

  • Decent pay if your salaried compared to other retailers (in 40 reviews)


Cons
  • As management sometimes work/life balance is not where it needs to be (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place.

    • Culture & Values
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Sam's Club

    Pros

    Good place to work for

    Cons

    Nothing as such I can think of

    Advice to ManagementAdvice

    Nothing as such I can think

  2.  

    picture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Bangalore
    Current Employee - Systems Engineer in Bangalore

    I have been working at Sam's Club full-time (more than a year)

    Pros

    good for freshers because it provides a platform

    Cons

    worst management team
    too much politics

    Advice to ManagementAdvice

    stop making lobby of same language type.

    Doesn't Recommend
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club part-time (more than a year)

    Pros

    Sam's Club gives you annual evaluations in which you have the opportunity to get a raise. My first year, I got a $.30 raise and the next year, I got $.50 raise.
    The management is required to hear your complaints and there is a zero tolerance as well as a no retaliation policy to protect you when you do need to submit a formal compliant.
    The employees are generally nice to work with.
    The members are generally sweet and appreciative.

    Cons

    They usually cut training short in order to discontinue paying two people for the same amount of work.
    Some employees can practically get away with murder while others can be canned quite easily.

    Advice to ManagementAdvice

    Wonderful management! They really seem to care about both members and employees.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good place to work compared to other retailed jobs, plenty of room to grow within the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    Easy to move up to management with dedication
    Better wages than the mother company (Walmart)
    Friendly member focused environment

    Cons

    Pay could be better, like the primary competitor. This would reduce the high turn over rate, money expended on background checks and drug testing. Also, it would contribute to happier employees, and better member service (which would increase sales). Positive domino effect :)

    Overtime is very hard to get approved

    Chance to earn a yearly bonus (Sam's share)

    Advice to ManagementAdvice

    Management is pretty good and understanding. With determination, it is easy to move up to a leadership or management role. Benefits are average, they could definitely use improvement.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overnight Stocker
    Current Employee - Overnight Stocker

    I have been working at Sam's Club

    Pros

    Good coworkers and you can leave early once your work is done.

    Cons

    Management is very disorganized and always finds ways to make your job harder.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    Benefits are great across the board. 401k Stock insurance vacation

    Cons

    I really have no major complaints. They ask you to work which is at any job right?

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Cahier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in East Lansing, MI (US)
    Former Employee - Cashier in East Lansing, MI (US)

    I worked at Sam's Club

    Pros

    Love the actually job.
    Hours are great during the seasonal
    Work around your school schedule

    Cons

    pushing plus memberships and credit credits.

    Advice to ManagementAdvice

    Please give other people an opportunity with in the sams club company.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Unwelcoming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electronic Sales Associate
    Current Employee - Electronic Sales Associate

    I have been working at Sam's Club part-time (less than a year)

    Pros

    Sam's Club has really competitive wages. It's probably one of the higher paying places in town if you're looking for a job that you don't necessarily need experience or education for. You also get holiday pay after working for three months there. Also, depending on what department you are in, there is a lot less stress than there has been in other jobs that I have had. They also have days where they treat the employees with food for having so many accident free days or they get a cake for the month's birthdays, and the break room is pretty nice. Overall, if you are looking for a place to work just part time and you have set days in mind already, it's good to get some extra money.

    Cons

    It is incredibly hard to actually get benefits while working in sam's club due to the fact that they make it a point to not give a lot of employees full time, so even though you may be making more hourly, you could be making a lot more somewhere else full time even though it might pay a little bit less and again, you get no benefits. It is also harder to work two jobs because there are no set schedules and changing availability can get your hours cut. Also, in my personal experience, I have not felt very welcomed working in my department. There is a lot of favoritism, a lack of communication and trust between employees, and a lot people that are put in higher positions and treat the people under them in a not so great way. I know that steps are being put into making sure that there is no favoritism, but those steps that were put in to prevent favoritism are very easy to bypass.

    Advice to ManagementAdvice

    Happy employees equals harder working employees and employees are a lot happier when they get along with their coworkers. Train your team leads and managers on how to deal with employees that are having problems and also giving them training on how to speak to their fellow associates in a way that makes them feel valued and appreciated rather than in demeaning ways. Make sure that people that are in charge are going through with their training, by speaking to all of the associates as regularly as possible and asking how they are doing and if they have any issues with anything going on would be a really great idea. Especially when someone is newly promoted.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Okay company to work for. Not the greatest at treating employees fairly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Canton, MI (US)
    Former Employee - Assistant Manager in Canton, MI (US)

    I worked at Sam's Club

    Pros

    You get a free membership and they do have yearly profit sharing bonuses depending on how your club is profitting.

    Cons

    They tend to do a lot of reconstruction of job positions with their employees which doesn't always allow for people to keep a job.

    Advice to ManagementAdvice

    Treat your employees better.

    Doesn't Recommend
    Positive Outlook
  11.  

    Great experience for first time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tire Technician in Katy, TX (US)
    Former Employee - Tire Technician in Katy, TX (US)

    I worked at Sam's Club

    Pros

    Nice people
    Good salary
    Good benefits
    Plenty of job opportunities

    Cons

    Long hours or no hours depending on where you are working.
    the management can make or break the store.

    Advice to ManagementAdvice

    Try and connect with employees more

    Recommends
    Positive Outlook
    Approves of CEO

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