Sam's Club Reviews

Updated 21 October 2014
Updated 21 October 2014
1,104 Reviews
3.0
1,104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
347 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 48 reviews)

  • The oppurtunity to learn every aspect of the job and business Decent pay and benefits (in 38 reviews)


Cons
  • As management sometimes work/life balance is not where it needs to be (in 31 reviews)

  • The one thing I got tired of was the constant push for Plus memberships or credit applications (in 57 reviews)

More Highlights

Employee Reviews

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  1.  

    picture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Bangalore
    Current Employee - Systems Engineer in Bangalore

    I have been working at Sam's Club full-time (more than an year)

    Pros

    good for freshers because it provides a platform

    Cons

    worst management team
    too much politics

    Advice to ManagementAdvice

    stop making lobby of same language type.

    Doesn't Recommend
  2.  

    Sam's Club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Produce Associate in Allentown, PA (US)
    Former Employee - Produce Associate in Allentown, PA (US)

    I worked at Sam's Club part-time (more than an year)

    Pros

    Everyone gets along with each other, Managers are awesome.

    Cons

    They aren't any cons to be honest, you just got to do your job and just worry about your work, if you do that you will enjoy this job.

    Advice to ManagementAdvice

    They are great

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was a fun first job. Great co-workers. Friendly environment, and amazing training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Temple, PA (US)
    Former Employee - Cashier in Temple, PA (US)

    I worked at Sam's Club part-time (less than an year)

    Pros

    The pay is good, and the associates are great. Everyone's nice and friendly and willing to help.

    Cons

    Pressure of selling things that people don't want to buy.

    Advice to ManagementAdvice

    Be more aware of the effort that your employees put into their jobs.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Sams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Hoboken, NJ (US)
    Current Employee - Anonymous Employee in Hoboken, NJ (US)

    I have been working at Sam's Club part-time (more than 3 years)

    Pros

    pay was decent without a degree

    Cons

    management was not the best

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    It could be worse.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    We receive yearly bonuses for keeping theft down. Management is typically pretty flexible with schedules and requests for time off.

    Cons

    Frequently is understaffed. Management isn't strong enough and they expect more out of the employees than they are willing to pay for.

    Advice to ManagementAdvice

    More attainable goals.

  7. 1 person found this helpful  

    not a bad place, not a great place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    The co-workers are the best part.

    Cons

    straining goals and expectations of the employees by district

    Advice to ManagementAdvice

    Please change.

    Doesn't Recommend
    Negative Outlook
  8.  

    A satisfactory retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Supervisor in San Antonio, TX (US)
    Current Employee - Member Service Supervisor in San Antonio, TX (US)

    I have been working at Sam's Club part-time (more than 3 years)

    Pros

    - Depending on which market you work in, the pay can be decent for a retail job, but not necessarily adequate for the number of responsibilities you have.
    - Plenty of opportunities to move up quickly (partially due to high turnover)
    - Very good family culture--associates treat you as part of a bigger team/family.

    Cons

    - Turnover is extremely high
    - If you don't actively seek out training, don't expect to get any
    - Too much bureaucracy. Upper management doesn't realize how many responsibilities we have on the front lines, so they require time consuming computer training which doesn't help at all.

    Advice to ManagementAdvice

    Focus on associate retention. Pay a decent wage (i.e. comparable to your closest competitor, Costco).

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    Educating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX (US)
    Former Employee - Sales Associate in Houston, TX (US)

    I worked at Sam's Club part-time (more than an year)

    Pros

    Managers work with you, they have CBL programs where you cAn learn different positions and later transfer within the company. Free SAMs card for a year.

    Cons

    Standing for 8 hours
    Some rude customers

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    the future in sam's club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overnight Stocker in Fayetteville, NC (US)
    Current Employee - Overnight Stocker in Fayetteville, NC (US)

    I have been working at Sam's Club full-time (less than an year)

    Pros

    you meet a lot of nice people there.working in a warehouse industry is a new challenge

    Cons

    you are always moving to get your area doing the guest to come in and shop for the next day.it is hard work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Its okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time (more than 5 years)

    Pros

    1. Higer wages 2. Flexible schedules 3. Always had hours to work.

    Cons

    1. The company is awful.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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