Glassdoor is your free inside look at Sam's Club reviews and ratings - including employee satisfaction and approval ratings for Sam's Club CEO Rosalind G. Brewer. All 485 reviews are posted anonymously by Sam's Club employees.
59% of the CEO
Rosalind G. Brewer
I have been working at Sam's Club full-time for more than a year
Pros – good for freshers because it provides a platform
Cons – worst management team
too much politics
Advice to Senior Management – stop making lobby of same language type.
No, I would not recommend this company to a friend
2012-10-05 16:58 PDT
I have been working at Sam's Club part-time for more than a year
Pros – They treat me with respect, managers don't constantly nitpick you like some other jobs.
They train you and let you do the job.
Cons – Standing on concrete whole shift.
Advice to Senior Management – When you see a good employee it doesn't hurt to say so.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-13 13:17 PDT
I worked at Sam's Club part-time for more than a year
Pros – Amicable staff
Decent pay for part time work
Cons – Management should be more hands on
Advice to Senior Management – Hire more cashiers
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-11 08:28 PDT
I have been working at Sam's Club full-time for more than 3 years
Pros – Plenty of opportunity for leadership development. Great people to work with. Great benefits the longer you have been there.
Cons – Work life balance for managers can be challenging in high volume stores. Life on a retail schedule can have significant impact on families.
Advice to Senior Management – Pay people for what they are worth. More bonus opportunities.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-10 03:15 PDT
I worked at Sam's Club part-time for less than a year
Pros – You can wear shorts and a tshirt. Lifting heavy items can be a good workout.
Cons – You are expected to upsell memberships to everyone. High turnover rate.
Advice to Senior Management – Keep it up
Yes, I would recommend this company to a friend
2013-05-27 17:49 PDT
I have been working at Sam's Club full-time for less than a year
Pros – Plenty of opportunity, a deeply rooted culture.
Cons – Northwest Arkansas is a great place, but it sure is tiny!
Advice to Senior Management – There's always more to getting a project done than anyone realizes.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-23 18:16 PDT
I have been working at Sam's Club full-time for more than a year
Pros – Good experience if you want to work in customer service. Most of the coworkers were nice, some general problems with customers but nothing major. Very competitive, if that is was some are looking for.
Cons – People are only appreciated if they make alot of sells, not if they are otherwise outstanding employees. The most important thing to them is not customer service, but making money, and selling memberships, even if you have to lie to do so. Almost like a used car lot.
Advice to Senior Management – concentrate more on making ALL associates feel needed and useful, not just the ones who sell the plus. don't reward the associates who have to lie to sell, either.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-06-04 13:20 PDT
I worked at Sam's Club part-time for less than a year
Pros – Pay is great considering the fact that I was a college student!
Cons – Management is horrible and is not considerate of department needs!
No, I would not recommend this company to a friend
2013-06-05 10:51 PDT
I have been working at Sam's Club part-time for more than 7 years
Pros – Can get your shopping done on the way home before leaving your job.
Cons – Constant schedule changes, vacation days never get approved so you cannot book any planes, hotels, cruises or even a single day's concert event.
Advice to Senior Management – TRY to make life easier for your employees so they can have a life.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-04 12:39 PDT
I have been working at Sam's Club part-time for more than a year
Pros – You can wear whatever you want, they're closed for major holidays and close at eight thirty every night. There's lots of opportunity for changing job positions within the company.
Cons – There is a lack of training in the management end due to a high turn-over rate. There are severe communication issues between associates and management.
Advice to Senior Management – Take the associates' needs into consideration. Sometimes cutting associate hours really hurts both the associates and sales.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-02 06:28 PDT
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No thanks – I'll just look around