Sam's Club Reviews

Updated 17 April 2015
1383 reviews filtered by
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3.0
1,383 Reviews
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Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
451 Ratings

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 49 reviews)

  • Decent pay if your salaried compared to other retailers (in 40 reviews)

Cons
  • As management sometimes work/life balance is not where it needs to be (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Pros and Cons

Employee Reviews

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  1. Good place.

    • Culture & Values
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Sam's Club

    Pros

    Good place to work for

    Cons

    Nothing as such I can think of

    Advice to Management

    Nothing as such I can think

  2. picture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Bangalore
    Current Employee - Systems Engineer in Bangalore

    I have been working at Sam's Club full-time (more than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    good for freshers because it provides a platform

    Cons

    worst management team
    too much politics

    Advice to Management

    stop making lobby of same language type.

  3. Helpful (1)

    Night lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people. Freedom of expression

    Cons

    not many that i can think of.

    Advice to Management

    none

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Casheir

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Hickory, NC (US)
    Current Employee - Cashier in Hickory, NC (US)

    I have been working at Sam's Club (less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    All coworkers, bosses and COSs(front-line supervisors) are friendly
    higher pay than other stores

    Cons

    Most customers are rude, entitled, bratty and don't treat you like a person.
    You have to stand for your entire shift.
    You have to sell Plus memberships and credits, which you don't get compensated for separately. Someone who sells nothing and the best seller in the store get the same bonus, which is one time a year in March.
    Shifts generally run half an hour longer than they are scheduled.
    Schedules are posted as little as one day in advance. (good luck if you don't work on Friday)
    Not enough hours, most associates only get 13 hours a week, often people will be scheduled for 0 hours in a week.
    Casheirs also serve as cleaning crew, emergency cart associates, and all other positions

  6. cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Fast paced, ok management

    Cons

    Stay late, opportunity to move up is tough

  7. produce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Works with your schedule all the time. You could be going to school or have another job and they do a great job to help you get right shifts.

    Cons

    Everyone only thinks about themselves The store could grow more if only everyone worked as a team and not see it as all for one.

    Advice to Management

    Please and actually care about your area not only care when your in trouble by your regional managers come and says things are not looking so good.

  8. meat processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Cutter in Baton Rouge, LA (US)
    Former Employee - Meat Cutter in Baton Rouge, LA (US)

    I worked at Sam's Club

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    scheduling, associates, easy, money, job

    Cons

    management, communication, vacations, lean ency, bad

    Advice to Management

    listen to employees

  9. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The hours were very flexible to fit a very limited schedule. I got to work with great people in management, as well as sales associates and other cashiers.

    Cons

    None that come to mind

  10. Helpful (2)

    I always try to help people with groceries and updating their memberships.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Freehold, NJ (US)
    Current Employee - Cashier in Freehold, NJ (US)

    I have been working at Sam's Club part-time (more than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    You get to get along with new people and they can keep coming back to your line, because now they'll know who to turn to for great advice.

    Cons

    It's hard to get people to upgrade their memberships, especially when you now realize that they either don't shop there often or they're just shot on money.

  11. manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    great fun place to work

    Cons

    nothing wrong with the company

    Advice to Management

    n/a

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