Shoppers Drug Mart

  www.shoppersdrugmart.ca
  www.shoppersdrugmart.ca

Shoppers Drug Mart Reviews

Updated 15 November 2014
Updated 15 November 2014
326 Reviews
3.3
326 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shoppers Drug Mart President & CEO Domenic Pilla
Domenic Pilla
62 Ratings

Review Highlights

Pros
  • 30% discount was nice for buying light groceries and cosmetics (in 28 reviews)

  • 30% discount is great, but that's the only pro I can think of (in 12 reviews)


Cons
  • Head office putting too much work, no time to actually enjoy the job (in 16 reviews)

  • When do I have time actually to serve customers and provide superior customer service (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart part-time

    Pros

    -always something to do
    -form relationships with regulars
    -employee discount
    -professional growth; can learn how to do things from different departments
    -teamwork effort

    Cons

    -promotion only occurs if you ask
    -time-off policies; stingy around holidays
    -inconsistent training
    -failure to make projected sales = labour hours slashed

    Advice to ManagementAdvice

    -consider consistent training so everybody is on the same page

    No opinion of CEO
  2. 1 person found this helpful  

    I've been working at Shopper's for about two months now; it's been a mostly very positive experience so far and I look forward to a long career
    here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Oshawa, ON (Canada)
    Current Employee - Cashier in Oshawa, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    The staff is friendly and upbeat, the supervisors and managers are as well for the most part. Hands on training allows you to learn quickly and pick it up easily. Someone is always around to answer questions and help out. Shopper's is a very professional environment and the store is ALWAYS very clean, tidy and well organized. The manager is an amazing person and posts the schedules well in advance.

    Cons

    The supervisors often have different standards and opinions on how things should be done. You're expected to do a lot of things at once even when it's not possible to multitask so much.
    These are problems that could easily be fixed.

    Advice to ManagementAdvice

    Outline job specifications a bit more clearly and keep your expectations less complicated and more realistic.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Store Supervisor in Edmonton, AB (Canada)
    Former Employee - Front Store Supervisor in Edmonton, AB (Canada)

    I worked at Shoppers Drug Mart part-time (more than 3 years)

    Pros

    Working with Co-workers -- work culture had a significant impact on why I stayed there for four years.

    Cons

    Management cutting hours to reduce costs also reduces number of workers. I worked there for four years, and by the time I left I took on a Merchandising role with my Supervisor role to make up for "not enough people".

    Advice to ManagementAdvice

    I suggest benefits to keep part-time employees longer and reduce turnover.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Part-time store manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoppers Drug Mart full-time (less than an year)

    Pros

    -Reasonable pay compared to other stores/supermarkets
    -Ability to change shifts

    Cons

    -Could be very busy
    -Limited career path (the best option at the moment was to get promoted to a full-time store manager, but it gets very difficult to move up beyond that)

  6.  

    It was good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoppers Drug Mart part-time (less than an year)

    Pros

    Generally the people were all nice, and the work training was done well, and left me feeling prepared for the job

    Cons

    The rate of pay was only slightly higher than minimum wage, even though it was significantly more responsibility. For being one of the most profitable companies in Canada, Shoppers should pay their employees more than minimum wage

    Advice to ManagementAdvice

    Management was generally nice

  7.  

    I am a cashier in Shoppers drug mart that is the best retails of my dream job and I truly learn a lot of from my duties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Richmond, BC (Canada)
    Current Employee - Cashier in Richmond, BC (Canada)

    I have been working at Shoppers Drug Mart (less than an year)

    Pros

    In my store ,
    A great environment , good coworkers to work with , and great benefit :)

    Cons

    If you r interred to work at shoppers drug mart then just drop off ur resume right away

    Advice to ManagementAdvice

    Basically most of our products are really cheaper than the others , but a few items price is a bit expensive , otherwise , we always have a great promotion on weekend

    Recommends
  8.  

    Working at Shoppers Drug Mart Post Office I have gained experience in working in an environment where you have to multi task and be patient with your customers,I have learned to appreciate everyones needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Post Office Clerk in Toronto, ON (Canada)
    Current Employee - Post Office Clerk in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    The pros about working in the post office is you gain the knowledge how the mail system works. You are able to advice people who dont know anything about it.

    Cons

    The cons about the post office is. Having to deal with customers who are not patient. Who want things done on their own time and their way. At the end of the day you as the employee have to have the patients.

    Advice to ManagementAdvice

    One thing i would share is the post office can get extremly busy, and for those who do not have the skills to deal with long line ups . I woulf advise management to have more then 1 employee work until closing time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Overall great experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart

    Pros

    Great company lots of support.

    Cons

    More and more responsibilities in cosmetics. Getting harder to keep up with demands.

  10.  

    Good enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiver in New Westminster, BC (Canada)
    Current Employee - Receiver in New Westminster, BC (Canada)

    I have been working at Shoppers Drug Mart full-time (more than an year)

    Pros

    Good company
    No big problems
    Nice people

    Cons

    Schedule change everything week
    No dental care

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Treat your employees right!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Assistant
    Current Employee - Pharmacy Assistant

    I have been working at Shoppers Drug Mart full-time (more than 5 years)

    Pros

    30% employee discount is always nice since for some Shoppers Drug Mart especially where I work that is the only incentives you'll get nothing more.

    Cons

    I've been working for Shoppers Drug Mart for more than 7 years as a pharmacy assistant & yet seniority isn't being recognized by the associate. He would asked for the new people to work extra shifts or hours without asking the people who's been there the longest. No appreciation can be expected from the new associate whatsoever. I guess it depends on who your Associate is!!!! For him employees can easily be replaced.

    Advice to ManagementAdvice

    Take care of your employees since they're the ones who deals with the customers everyday to make sure that the store is up to par & to keep your business going.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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