Glassdoor is your free inside look at Shutterfly reviews and ratings - including employee satisfaction and approval ratings for Shutterfly CEO Jeff Housenbold. All 121 reviews are posted anonymously by Shutterfly employees.
85% of the CEO
Jeff Housenbold
Current Employee – been working at Shutterfly
Pros – Great culture
Very smart peers for most part
Competitive salary + perks & benefits
Management recognizes smart and hard workers
Reasonable work life balance outside of peak period
Management communicates company's directions as required
Cons – Little to no career advancement plan
Promotions are seen as retention tools rather than career advancement opportunities
Performance expectations and reviews are somewhat superficial
Lately there have been a few cases of bad hires and sometimes poor performance is tolerated
More process and hence less flexibility
Advice to Senior Management – Hire and retain smart individuals
Stay focused on creating stable products
Introduce process to make things better, not complicate existing workload
Stay away from analysis paralysis - be nimble and agile to meet market needs
Yes, I would recommend this company to a friend
2011-11-05 21:00 PDT
Current Employee – been working at Shutterfly
Pros – Free and discounted snacks and drinks
Flexible work schedule
Work with hard working dedicated team members
Free merchandise from company - use & test your own product
Cons – Some long work hours and weekend work to get releases out
Some late night load testing to not affect live site
Yes, I would recommend this company to a friend
2011-10-12 19:27 PDT
3 people found this helpful
Current Employee – been working at Shutterfly
Pros – Lots of perks (food, snacks, beverages)
Smart and creative people
Good business strategy
Good focus on margins of products
Quarterly bonuses
Cross-functional teamwork is strong
Strong style/design focus
Cons – No process at all for career development
The approval process for promotion is a veiled, seemingly secret, maze
Too Top-heavy
Executives who are not savvy and up-to-date with modern marketing, branding, or advertising strategies
Slow to innovate in mobile/tablet/digital
Little focus on usability
Little to no eco-friendly policies and procedures
Not enough money spent on marketing to increase Shutterfly awareness
Social media approach is scattered and not focused
Advice to Senior Management – Each manager should define a career development timeline and plan for each employee
Given that SFLY products use so much chemicals and paper, institute some sort of eco-friendly position on something - anything
Shutterfly needs to lead the way in innovation in mobile and digital applications
Decision-making truly should be data-driven and not solely based on the opinion and perspective of 1-2 people
2011-10-27 09:23 PDT
Current Employee – been working at Shutterfly
Pros – Shutterfly's senior management team totally empowers their employees so you can really see a project through from start to finish. Unlike other companies I have worked at, Senior Mgmt also trusts their employees so you have the ability to do some amazing cutting-edge work and do not need to spend time defending past decisions. The people working here our top notch and among the brightest people I have ever interacted with. They are also super friendly and go out of their way to help out in any way they can. I am usually quite critical and maybe even a little pessimistic, but Shutterfly is awesome from an employee perspective so I LOVE working here.
Cons – There are really not too many cons I can think of. There does seem to be a lot of overlap so it is not always clear who owns what part of the business. That is really the only negative thing I can say about my experience to date.
Advice to Senior Management – Keep up the great work and do whatever it takes to keep our high flying and totally awesome CEO (very funny guy) happy as I am sure he will have other great opportunities elsewhere given how well the stock has performed the last couple years.
Yes, I would recommend this company to a friend
2011-09-29 16:49 PDT
1 person found this helpful
Current Employee – been working at Shutterfly
Pros – The workforce is the most welcoming I have ever encountered; within my first day I felt like part of the team. Everyone has time for you, no question is too small, and there is never a shortage of smiles in the office.
Cons – The fact that I'm only here for a temporary time period; my next job won't even compare to the upbeat atmosphere at Shutterfly!
Yes, I would recommend this company to a friend
2011-09-21 07:38 PDT
Former Employee – worked at Shutterfly
Pros – Creative perspective
recognizes the value of excellent products
superior customer service
willing to invest in new ventures - if they offer big returns
seeks to stay ahead of the curve
wants to own the market space
fosters collaboration
Cons – slight disconnect between executive compensation and middle management financial opportunities; cumbersome administrative requirements sometimes conflict with achieving objectives
meetings sometimes involve too many players - each with their own agenda - making it difficult to accomplish objectives.
Advice to Senior Management – Stay focused on achieving corporate financial benchmarks, but share the rewards with the broader employee population. Fund small creative projects as research efforts, while not all will pay off, some may be huge.
Yes, I would recommend this company to a friend
2011-09-14 08:03 PDT
Current Employee – been working at Shutterfly
Pros – The culture, The relationship with your peers and management, the community culture
Cons – long hours can sometimes be a runaway thing
Advice to Senior Management – remember to remind us to play
Yes, I would recommend this company to a friend
2011-09-21 13:50 PDT
Current Employee – been working at Shutterfly
Pros – 1) Fast Growing Company - Opportunities for Career Growth!
2) Competitive Salary, Benefits & Stock Options
3) Perfect Work Life Balance
4) Leaders and Managers Treat all Employees with Respect and Care
5) Managers Set Clear Goals and Expectations
6) A Lot of Fun Activities
Cons – Shutterfly brand still not very well known outside of moms segment!
Advice to Senior Management – Keep up the good work! The management has a clear vision for long term growth of the company, which can be seen by consistent increase in stock price.
Yes, I would recommend this company to a friend
2011-09-20 15:42 PDT
Current Employee – been working at Shutterfly
Pros – work/life balance
clear vision
impact lives
passionate and talented folks
Cons – additional emphasis on technical training
Yes, I would recommend this company to a friend
2011-08-25 16:47 PDT
6 people found this helpful
Former Employee – worked at Shutterfly
Pros – Great products and strong brand.
Was a fun place to work
Nice margins, especially on shipping cost
State of the art production facilities
Nice acquisition of Tiny Prints
Cons – Overpaid Sr Management - look at their stock grants
VP Hr - HR not pro employee
Motto - you don't like it get out
Wrong people being promoted to management
Moral is at a all time low
Advice to Senior Management – The company is losing too many great people.
No, I would not recommend this company to a friend
2011-07-12 14:54 PDT
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