Shutterfly Reviews

Updated 7 October 2014
Updated 7 October 2014
182 Reviews
3.8
182 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shutterfly President, CEO, and Director Jeff Housenbold
Jeff Housenbold
117 Ratings

Review Highlights

Pros
  • Opportunity to make an immediate impact in your area; good compensation; good work-life balance (in 19 reviews)

  • Was a fun place to work - very cool products & solid management team (in 12 reviews)


Cons
  • Sometimes it can be very challenging when it comes to work-life balance (in 5 reviews)

  • Mediocre benefits package - average salaries, weak bonus scheme, and no 401K match (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly

    Pros

    Great agile teams to work

    Cons

    Learning problems of a growing company

    Advice to ManagementAdvice

    Share more details of the how of achieving company goals

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bindery Technician
    Current Employee - Bindery Technician

    I have been working at Shutterfly full-time (more than 3 years)

    Pros

    Decent pay, good benefits. Cant complain. Gets a little too busy for my liking in the holiday season but that is only a couple months a year. the rest of the time it is a nice place to work

    Cons

    No retirement matching, long hours

    Recommends
    Approves of CEO
  3.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly full-time

    Pros

    I like the Worklife balance

    Cons

    Technology platform needs some improvement

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    A great place to work with awesome people around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Engineering Intern
    Former Employee - Web Engineering Intern

    I worked at Shutterfly as an intern

    Pros

    The employees are very supportive and helpful. Everyone respects you. The work environment is very good. Not at all stressful. A great place to work.

    Cons

    I think there are hardly any cons as such.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I've learned a lot about what kind of company I don't want to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fort Mill, SC (US)
    Current Employee - Customer Service Representative in Fort Mill, SC (US)

    I have been working at Shutterfly as a contractor (less than an year)

    Pros

    It's a pretty chill and laid back job. As long as you do what you are supposed to do, no one bothers you. You get a bunch of free stuff.

    Cons

    Bad morale in the call center. After the peak season, if there aren't that many people calling in, you get sent home with no pay. These customers are some of the nastiest, most rude, and most needy people I have ever encountered before in my life.

    Advice to ManagementAdvice

    Listen to your employees and care more about the morale. The happier your employees are, the better customer service they will give. Remember, your employees are YOUR customers too!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Amazing Company to work for

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly

    Pros

    This company is amazing to work for. Extremely innovative, excellent product quality and customer service. Truly delivers on customer satisfaction and sharing memories.

    Cons

    Continuing to keep alignment across all brands and facilities

  8.  

    Great Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Senior Software Engineer in Santa Clara, CA (US)
    Current Employee - Senior Software Engineer in Santa Clara, CA (US)

    I have been working at Shutterfly as a contractor (less than an year)

    Pros

    A great atmosphere to work in. People are nice. Collaboration is encouraged.
    The Santa Clara Office has amazing views of Great America Park and the new 49ers stadium.
    Lots of perks in the office, like food/drink/snack, ping pong and foosball tables.

    Cons

    They treat contractors as a bit of a second sort employees. Not invited to company events, cut unceremoniously.

    Advice to ManagementAdvice

    Consider retaining a contractor that already knows the stack, if he wants to stay rather than hiring a new person to re-train.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    No job is perfect right?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fort Mill, SC (US)
    Current Employee - Customer Service Representative in Fort Mill, SC (US)

    I have been working at Shutterfly full-time (more than an year)

    Pros

    Great people, fun environment, good pay

    Cons

    Shutterfly's busiest season begins in October and does not end until Christmas day. With so many mandatory overtime hours you will literally live at the place. It is difficult to create a healthy work:life balance. I worked in customer service, schedules changed consistently sometimes weekly.

    Advice to ManagementAdvice

    Match 401k

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting
    Current Employee - Accounting

    I have been working at Shutterfly full-time (more than an year)

    Pros

    Great medical benefits, lots of company perks

    Cons

    no 401K match, no retirement options

    Advice to ManagementAdvice

    offer retirement or 401K match to ee's not receiving stock options

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly full-time (less than an year)

    Pros

    Great place to work. Nice people. Good corporate culture. Very little politics.

    Cons

    Workload is very seasonal. Other than that no real cons.

    Recommends
    Positive Outlook
    Approves of CEO

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