Social Security Administration Reviews

Updated 16 April 2015
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3.0
262 Reviews
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Carolyn W. Colvin
44 Ratings

Pros
  • Work life balance is great if you don't care about salary (in 17 reviews)

  • Flexible work schedule, Great work environment, Overtime availability pending budget, Option to work credit hours (in 11 reviews)

Cons
  • Budget Issues cut my position after being informed it would continue for a year (in 7 reviews)

  • 500 (I don't understand the arguments that federal employees make out better than private sector (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. interpreter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Interpreter/Translator in Phoenix, AZ (US)
    Current Contractor - Interpreter/Translator in Phoenix, AZ (US)

    I have been working at Social Security Administration as a contractor (More than a year)

    Recommends
    Recommends

    Pros

    Great place to work at, quiet at times.

    Cons

    Sometimes there is delays and you have to wait there for 2 hours to start your hearing

  2. IT Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist in Woodlawn, MD (US)
    Former Employee - IT Specialist in Woodlawn, MD (US)

    I worked at Social Security Administration

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good hours. Good work/life balance ( you don't live your job). Good people for the most part.

    Cons

    I have nothing to enter here.

    Advice to Management

    Find a way to FAIRLY evaluate employees.

  3. Working with the SSA was challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time (More than a year)

    Pros

    Great job with decent benefits.

    Cons

    It is hard to move up within the company

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time (Less than a year)

    Pros

    Some of the good things about this agency is that it has good benefits such as flexible schedules and up to 26 days paid time off

    Cons

    Some of the bad things about this agency is that it is located in a very dry city, but it is very affordable to live in.

    Advice to Management

    Advice to management is to extend the hours of business to meet the demand of the public and to hire more competent employees.

  6. Very good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work at your own pace. You can do overtime, and work at home.

    Cons

    Hard to move up. Very competitive.

    Advice to Management

    Pay attention to your employees

  7. Easy work if you are able to understand basic policy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flex time. Being able to come in anytime between 7 to 9 a.m. and work your 8 hours. Being able to do your work in the confines of your cubicle and always staying busy.

    Cons

    Management is disconnected from employees. every office is different, but the culture seems to be that of any other government org.

  8. Great compensation!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Representative in Lawrence, KS (US)
    Former Employee - Service Representative in Lawrence, KS (US)

    I worked at Social Security Administration

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Management was great, plenty of support as a new employee, business functions "going green", and lots of diversity.

    Cons

    Growth potential is very minimal.

  9. Enjoyed working for the company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration

    Pros

    They off great employee benefits.

    Cons

    I did not like that some managers micromanaged.

    Advice to Management

    Don't micromanage so much!

  10. Just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Attorney Advisor
    Current Employee - Attorney Advisor

    I have been working at Social Security Administration full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great job security. Good salary GS 12 is 76K I think. You get to work at home 3 days out of the week. There a bunch of overtime to supplement your base salary which is probably an extra 25K per year if you work it all. You get your student loans paid for if you sign up and have loans after 2008 and work there for 10 years.

    Cons

    Slow promo to 13 competitive. You have to work with non attorneys who hate you. You are micro-managed by non-attys who don't know anything and who btw hate you as well. A lot of the adjudicators at GS-14 "Appeals officers" are competing for Judge positions and are increasingly ridiculous and couldn't adjudicate themselves out of a paper bag. You are not treated like an attorney. You sit in a cubicle. Your work is cookie cutter work. Your work is production based which means that you required to meet work quotas which are ridiculous.

    Advice to Management

    Have attorney's manage the attorneys and treat them like the professionals they are. STOP MICROMANAGING. STOP THE PRODUCTION!

  11. Work in this Agency was rewarding, in doing various jobs in customer service assisting thousands in accessing SSA needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Technician in Charlotte, NC (US)
    Former Employee - Customer Service Technician in Charlotte, NC (US)

    I worked at Social Security Administration full-time (More than 8 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Professionalism, comeradary t' just a job, customer care and overall assisting American people.

    Cons

    All are not as caring as others. To some
    It's just a job.

    Advice to Management

    Keep the good managers that
     Care about the people that assist them in doing their job. Respect is a plus.

Social Security Administration Photos

Parking lot view of the Social Security Administration headquarter office located in Woodlawn, MD (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.178)
2121 Crystal Drive

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