Sprint

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Sprint Reviews

Updated 19 August 2014
Updated 19 August 2014
2,114 Reviews

3.2
2,114 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
7 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 154 reviews)

  • Work life balance is good depending on which area of the business you are working in (in 121 reviews)


Cons
  • Be prepared to be extremely fake to upper management if you want to get promoted (in 81 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A leader in telecommunications and technology, Sprint Nextel provides the communications services individuals busineness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Manager  in  Bangalore
    Current Employee - Regional Account Manager in Bangalore

    Pros

    Flexible Hours, Professional, No micro management.

    Cons

    No hike for the past 2 years

    Advice to ManagementAdvice

    Have regular increase in salaries for motivation levels

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sprint is a great place to work! They pay well and offer amazing benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Columbia, MO (US)
    Current Employee - Assistant Store Manager in Columbia, MO (US)

    Pros

    Competitive pay, great benefits, & sweet deals!

    Cons

    It's a make it or break it industry! You must be a quick learner, able to effectively multitask, know current plans & promos as well as current & past plans!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good experience despite being laid off after 14 1/2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager II  in  Overland Park, KS (US)
    Former Employee - Project Manager II in Overland Park, KS (US)

    Pros

    Overall, the company treats it's employees well and made great strides in improving it customer service & network since the merger with Nextel. Dan Hesse is top notch. The culture was great and they did a very good job of corporate compliance. I met & worked with some great folks within Sprint and with outside vendors.

    Cons

    In the department I was in, there was lack of focus in helping supporting the PMs develop and train while other departments seemed to have carte blanche to send folks to training all over the country.

    Advice to ManagementAdvice

    Continue on the current path that Dan Hesse is laid out.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    May be on the verge of renewed growth, or... may remain stagnant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    Pros

    Worked with great people at Sprint. Loved being on the cutting edge of technology, and the ability to really understand customer issues and how to help solve them through technology.

    Cons

    At Sprint, you always felt that you were just 1-2 years out from being caught up with the competitors and on the verge of doing great things. But you never quite caught up that year or two. We were always behind and had to work twice as hard to overcome our disadvantages in network, financial strength, product selection or leadership. Limited career growth in business leadership segments.

    Advice to ManagementAdvice

    Pick two or three key categories you can compete and be an industry leader and focus on those.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Great experience for entry level sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sprint Sales Representative  in  Chico, CA (US)
    Former Employee - Sprint Sales Representative in Chico, CA (US)

    Pros

    I had a great boss, the pay was above average for the city that I lived in and there were many great benefits.

    Cons

    It seems like there was always a cap on how much commission you could make.

    Advice to ManagementAdvice

    Good job focusing and improving customer service. That was one of the biggest challenges faced when I worked there.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    The good and bad about being employed at Sprint.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Charlotte, NC (US)
    Current Employee - Customer Service Representative in Charlotte, NC (US)

    Pros

    Great benefits
    Flexible schedules
    Lots of overtime

    Cons

    Very stressful
    No cohesiveness between call center and stores
    No room for career advancement

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Workforce Management  in  Englewood, CO (US)
    Former Employee - Workforce Management in Englewood, CO (US)

    Pros

    Innovative company driving for success and and efficiencies in all aspects of the organization. Positive company with excellent management team members

    Cons

    Work life balance sometimes challenging

    Advice to ManagementAdvice

    Continue to develop programs and opportunities to advance and grow

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great people, great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Overland Park, KS (US)
    Current Employee - Account Manager in Overland Park, KS (US)

    Pros

    Working on campus gives you an opportunity to constantly meet new people. Great department with great management. Lots of room to advance. Benefits are great too. 3 great cafeterias to choose from.

    Cons

    Constant network issues nationwide makes it difficult to sell products to customers in those areas. Ever changing comp structure.

    Advice to ManagementAdvice

    Leave the comp structure the way it is. It's working out just fine.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Management, Culture of the company and market. Support and reality of tasks. Market awareness and straight answers for objectives.

    Cons

    I think Sprint should be more aggressive and go after ATT and Verizon. Great company to work for but not as aggressive lately.

    Advice to ManagementAdvice

    Keep up the great leadership

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Sprint provides solutions engineers the flexibility to manage their own workload and doesn't micromanage their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Engineer  in  Atlanta, GA (US)
    Current Employee - Solutions Engineer in Atlanta, GA (US)

    Pros

    Company allows employees the experience to construct your own career path and take courses that allow professional and personal growth.

    Cons

    Promotions and career advancement are limited many years due to freezes to save money. Merit increases are limited many years as well to save money.

    Advice to ManagementAdvice

    I would consider rewarding employees for their success via more ability for advancement and stop removing jobs that create advancement for a particular job function.

    Recommends
    Negative Outlook
    Approves of CEO

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