State Farm Reviews

Updated 18 April 2015
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3.5
2,113 Reviews
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Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
1,143 Ratings

Pros
  • Great work life balance and encouragement to continue insurance education (in 106 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 82 reviews)

Cons
  • As a side note - I had significant work / life balance issues as an agent (in 28 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Pros and Cons

Employee Reviews

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  1. Good to Join

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm

    Pros

    good name and well known Auto Insurance company
    having good exposure in Insurance domain

    Cons

    work life balance
    salary balance
    nothing more like that as in cons.

    Advice to Management

    i have a positive outlook towards this organisation

  2. Helpful (2)

    Professional and FUN company you can creat your permanent career with!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Tulsa, OK (US)
    Former Employee - Claims Adjuster in Tulsa, OK (US)

    I worked at State Farm full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Self development is very important and they nurture your career and professional development. Many other companies stifle personal growth, but with State Farm you are always encouraged to continue developing your skills, education, and business experiences to become an asset. There truly is no ceiling to your future development if you work for it!! :) I started in an entry level position and was able to promote within the company to my dream position, because they acknowledged the hard work, dedication, and commitment I had invested into my career advancement. Because of that acknowledgement they assisted in my advancement and you can't say that about many other companies at all. Also, they treat their customers as a priority as well. When I worked as an adjuster for this company, it was during hurricane Katrina. There were a lot of poor coverages in the press of this company, but I can tell you from seeing behind the scenes they thought constantly about their customers well being and offered many solutions for people affected by disaster to seek refuge. Just one example was handing out $2,500 advances to customers with covered claims to get started finding a place to stay and purchase basic necessities until a true evaluation for payment could be made. This is just one small example I can think of.
    Competitive salary (8 out of 10), Family oriented (several married couples, mothers/fathers, sons/daughters, etc.), consistent pay raises, fair and encouraging employee evaluations.

    Cons

    As with every company I suppose, State Farm was not exempt from office politics. It seemed as if management would be untouchable. If a bad situation / altercation occurred between a manager and one of their employees the outcome would always favor the member of management.

    Advice to Management

    Please consider employees that don't have a degree. Sometimes people may not have a degree, but will work circles around college graduates and can be more educated as well.

  3. Helpful (4)

    LOVE THIS COMPANY!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AGENT STAFF - TEAM MEMBER in Louisville, KY (US)
    Current Employee - AGENT STAFF - TEAM MEMBER in Louisville, KY (US)

    I have been working at State Farm full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They really care about their insureds and provide the best products to meet their everyday needs. Passionate about protecting their insureds.

    Cons

    I wish I worked for the company and not my agent, more benefits. You work for the agent, so it is a small business situation.

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  5. Great intern experience, but I'd never work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at State Farm as an intern

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Management was excited about intern program
    Company was eager to introduce interns to all areas of State Farm
    Given a few real projects to work on and the opportunity to learn new skills
    Good compensation, plus free living quarters for interns from out of town
    Offered opportunity for overtime in the weather emergency call center

    Cons

    Regardless of what department you intern for, most entry level people have to start in underwriting or claims. Once in the company, you'll compete with everyone else for a spot in the area you actually want to be. It could take years for a marketing person to actually get experience in marketing.

    People compared the company to the Titanic... They knew they were headed for trouble because competitors had come out with some really compelling marketing campaigns, but couldn't make change happen fast enough due to the amount of red tape.

    Marketing staff was friendly enough by the end, but they also showed weird displays of power. For example, one day the entire marketing department left for about 30 mins without any explanation. It turns out they all went for ice cream, minus myself and the other intern. When they got back they said they went to DQ and didn't invite us because we hadn't earned it. We'd both moved from other states to participate in the program and had been there ~2 weeks. Not exactly a welcoming vibe.

    Advice to Management

    Energize staff about the intern program
    Work to make the company more agile-- the Titanic sunk!

  6. EFA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EFA in Scottsdale, AZ (US)
    Current Employee - EFA in Scottsdale, AZ (US)

    I have been working at State Farm full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    get paid to study and get licensed in property and casualty, and life and health insurances

    Cons

    Temporary position so you can prepare to work for a State Farm Agent, or become an intern to become an agent by first working for an agent

    Advice to Management

    my only suggestion would be to make the choices after the EFA slightly more transparent to the career seeker

  7. Helpful (1)

    Claims processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, work was very fast paced which made the day go by quickly. Management was great, allowed you to make decisions which you thought were correct

    Cons

    The restructuring of the company has and will lead to many employees losing their job. It's too bad they have decided to close smaller offices and only operate out of mega hubs.

    Advice to Management

    Keep your employee's more up to date with changes. It seemed like meetings were far and few between and didn't give very much information.

  8. Helpful (1)

    "Good environment, poor work/life balance"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catastrophe Claim Representative in Irving, TX (US)
    Current Employee - Catastrophe Claim Representative in Irving, TX (US)

    I have been working at State Farm

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    State Farm has a lot of great benefits that most companies dont offer, the biggest of which is a pension. They give vacation, PT and sick time upfront!! My team manager is the best. They do not work the normal 8 hour day but rather 7 hours and 45 minutes.

    Cons

    The biggest down side is the scheduling, most departments are run like a call center with crazy shifts that change every six months. You could go from a 1230-9 Monday through Friday to a 8-430 Monday through Friday 1230-9 on Saturday with Sunday and Tuesday off. Split days off, split shifts, its just a little much to swallow. Also the pay is not as competitve as it could be compared to other firms.

    Advice to Management

    Change how you do scheduling, though you may see scheduling is based on business need in a live environment it doesnt make sense.

  9. LCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good benefits, good pay, good company

    Cons

    can get stressful and busy at times

  10. Data Scientist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked as a predictive modeler and have a very good overall experience. The team is diverse and everybody brings something new to the table. The opportunity to grow within the company is there as well. They also have a very fun park!

    Cons

    Location. Besides the humidity and terrible weather in the midwest in general I think this is a solid company using data-driven decisions.

    Advice to Management

    Offer competitive salaries so people stay with the company. Turnover isn't really high but as the demand for data scientists is increasing a lot more talent is drawn towards greener pastures.

  11. Bank Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Bloomington, IL (US)
    Current Employee - Business Analyst in Bloomington, IL (US)

    I have been working at State Farm full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This is a great company who really care about their employees. It also has many opportunities to move around through different departments within the Enterprise, making it a long-term employer in my eyes.

    Cons

    Working for a large company, you will never know everyone.

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