State Farm

  www.statefarm.com
  www.statefarm.com

State Farm Reviews

Updated 18 November 2014
Updated 18 November 2014
1,737 Reviews
3.5
1,737 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
973 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 103 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 79 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 25 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern - Hourly in Nashville, TN (US)
    Current Employee - Intern - Hourly in Nashville, TN (US)

    I have been working at State Farm as an intern (less than an year)

    Pros

    hands-on, fast-paced, great learning experience

    Cons

    long hours, stressful, a lot of cold calling

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Future is unknown

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Service Assistant in Atlanta, GA (US)
    Current Employee - Underwriting Service Assistant in Atlanta, GA (US)

    I have been working at State Farm full-time (more than an year)

    Pros

    If the promise can be realized the possibilities are amazing

    Cons

    The new front line leaders need additional training

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Service Assistant
    Current Employee - Underwriting Service Assistant

    I have been working at State Farm full-time (more than an year)

    Pros

    Work life balance,
    tuition reimbursement,
    promote from within

    Cons

    Salary is not as competitive as other insurance companies

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Auto claim rep great company to work for!!!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    If first job, great company to get hired with. Starting pay is fair for a college grad. I started as a second career and took a 15k pay cut, but made it back within1 yr. State Farm is all about it's employees and customers. Must be able to provide exceptional customer service and high numbers. Do both and raises and promotions are incredible, unlimited.

    Benefits are great, matching(limited) 401k and pension. Think... 2 retirements. Not many offer this. Medical and dental, pd vaca, pd sick leave. Lots of room for movement if you are willing to relocate.

    Cons

    State Farm is in a limited hiring phase right now. The company is consolidating and relocating operations. Many tenured employees are on their way out, many young employees may not fully appreciate the opportunities. The average salary for claim reps is great, annual raises and bonuses. The biggest con and probably an issue that would be won with an EEOC compliant is SF provides a reasonable amount of sick leave, but the managers monitor this, as they should, but if you utilize the majority (over 50%) of your sick leave then you can be adversely affected in your annual review. This is were the issue lies, SF will punish you for utilizing a benefit given to you. Which clearly the federal government states is an EEOC violation.

    Advice to ManagementAdvice

    Newly hired managers need to take advice from longer standing mangers, as these managers were around when SF had field offices. Older mgmnt and those they mentor understand the meaning of customer service, as opposed to numbers driven data.

  6. 1 person found this helpful  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    a lot of resources from sales to underwriting

    Cons

    not a great promotion/development track

  7.  

    Good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims
    Current Employee - Claims

    I have been working at State Farm full-time

    Pros

    Salary is competitive and stable if you are committed

    Cons

    Too much resent change. Not enough growth opportunity if you are not near an larger office

    Advice to ManagementAdvice

    Find ways to keep your long term committed employees who are located in field areas.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Mostly positive experience so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claims Processor in Frederick, MD (US)
    Current Employee - Auto Claims Processor in Frederick, MD (US)

    I have been working at State Farm full-time (less than an year)

    Pros

    Great benefits. Everyone willing to help when asked. Friendly atmosphere. Mentors available.

    Cons

    Constantly having to fix others' mistakes. Call center environment, minimal down time. A lot of gray area, not enough training time to become fully prepared

    Advice to ManagementAdvice

    Restructure starting pay, extend training

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in Bloomington, IL (US)
    Current Employee - Systems Analyst in Bloomington, IL (US)

    I have been working at State Farm full-time (more than an year)

    Pros

    Wonderful people, excellent benefits, great work life balance!

    Cons

    If you are working at the headquarters at Bloomington, its a small, quiet place with not a whole lot to do. However, Chicago is 2 hours away.

    Advice to ManagementAdvice

    Minimize processes.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Busy but super friendly office! Love my co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist in Zephyrhills, FL (US)
    Current Employee - Receptionist in Zephyrhills, FL (US)

    I have been working at State Farm full-time (less than an year)

    Pros

    I actually like going to work everyday. Everyone that I work with is super friendly and there is absolutely no drama - EVERYONE gets along! It definitely gets busy, but it is so worth it.

    Cons

    I feel underpaid. Also, limited room for growth since there are not many different types of positions. Offices are agent-owned so each office is different and you have to be careful about who you work for - they make their own rules.

    Advice to ManagementAdvice

    Have a better system for raises. Have consequences for people who are consistently late...

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    A series of up and downs with more ups than downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AGENT STAFF - TEAM MEMBER in Atlanta, GA (US)
    Current Employee - AGENT STAFF - TEAM MEMBER in Atlanta, GA (US)

    I have been working at State Farm full-time (less than an year)

    Pros

    They give you an opportunity to advance quickly and pay off performance

    Cons

    The experience anyone has is completely reliant upon the agent so if you had a bad one; well, better luck next time

    Advice to ManagementAdvice

    The confusion between branches of the company can be a bit too much sometimes. I believe reducing the bureaucracy of it all would help the customer experience

    Recommends
    Positive Outlook
    Approves of CEO

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