State Farm

  www.statefarm.com
  www.statefarm.com

State Farm Reviews

Updated 26 November 2014
Updated 26 November 2014
1,757 Reviews
3.5
1,757 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
982 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 106 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 82 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 28 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Moore, OK (US)
    Current Employee - Intern in Moore, OK (US)

    I have been working at State Farm part-time (less than an year)

    Pros

    You get to work with a bunch of people that you get to know and become friends with. You get to learn from some of the best and gain experience through that.

    Cons

    Have to learn quickly and start to produce in order to have success in this field or you will fail.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    ILR Claims Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Associate -ILR in Phoenix, AZ (US)
    Current Employee - Claims Associate -ILR in Phoenix, AZ (US)

    I have been working at State Farm full-time (less than an year)

    Pros

    Great work environment. Co-workers are pleasant to work with. The training is great at teaches you a lot about the company and what they stand for. Great company goals and are easy to get behind. The endless possibilities with this company. The benefits are great. The company is constantly trying to improve not only for the customers but for the employees as well.

    Cons

    In this position you are only allowed to do so much for the customer. The training is a month long. The material and training is sometimes boring. You have to be able to accept change.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Good experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm (more than an year)

    Pros

    Work/life balance, training is solid, I had a good agent who invested in our personal development, but each expreience had will be specific to the type of agent.

    Cons

    You are only has good as your last sale.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Sales Representative in Omaha, NE (US)
    Current Employee - Insurance Sales Representative in Omaha, NE (US)

    I have been working at State Farm full-time (more than 3 years)

    Pros

    Working for an agent is great! I get along great with my boss and we work side by side to acheive the goals we have set forth. We enjoy assisting customers, while enjoying our time at work.

    Cons

    Usually working for an agent means you have to find your own health insurance

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    A Great Company For The Customer, But Just OK For The Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time (more than 10 years)

    Pros

    The company is great for its customers/clients... it really values them and works to provide a great protection value every day.

    Cons

    Sometimes the culture can feel stodgy and lacking in innovation, and the technology point of view isn't so great.

    Advice to ManagementAdvice

    Understand the agency's perspective and operations better, and allow this understanding to better inform use of technology and methology.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern - Hourly in Nashville, TN (US)
    Current Employee - Intern - Hourly in Nashville, TN (US)

    I have been working at State Farm as an intern (less than an year)

    Pros

    hands-on, fast-paced, great learning experience

    Cons

    long hours, stressful, a lot of cold calling

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Service Assistant
    Current Employee - Underwriting Service Assistant

    I have been working at State Farm full-time (more than an year)

    Pros

    Work life balance,
    tuition reimbursement,
    promote from within

    Cons

    Salary is not as competitive as other insurance companies

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Auto claim rep great company to work for!!!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    If first job, great company to get hired with. Starting pay is fair for a college grad. I started as a second career and took a 15k pay cut, but made it back within1 yr. State Farm is all about it's employees and customers. Must be able to provide exceptional customer service and high numbers. Do both and raises and promotions are incredible, unlimited.

    Benefits are great, matching(limited) 401k and pension. Think... 2 retirements. Not many offer this. Medical and dental, pd vaca, pd sick leave. Lots of room for movement if you are willing to relocate.

    Cons

    State Farm is in a limited hiring phase right now. The company is consolidating and relocating operations. Many tenured employees are on their way out, many young employees may not fully appreciate the opportunities. The average salary for claim reps is great, annual raises and bonuses. The biggest con and probably an issue that would be won with an EEOC compliant is SF provides a reasonable amount of sick leave, but the managers monitor this, as they should, but if you utilize the majority (over 50%) of your sick leave then you can be adversely affected in your annual review. This is were the issue lies, SF will punish you for utilizing a benefit given to you. Which clearly the federal government states is an EEOC violation.

    Advice to ManagementAdvice

    Newly hired managers need to take advice from longer standing mangers, as these managers were around when SF had field offices. Older mgmnt and those they mentor understand the meaning of customer service, as opposed to numbers driven data.

  10. 1 person found this helpful  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    a lot of resources from sales to underwriting

    Cons

    not a great promotion/development track

  11.  

    Future is unknown

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Service Assistant in Atlanta, GA (US)
    Current Employee - Underwriting Service Assistant in Atlanta, GA (US)

    I have been working at State Farm full-time (more than an year)

    Pros

    If the promise can be realized the possibilities are amazing

    Cons

    The new front line leaders need additional training

    Recommends
    Neutral Outlook
    No opinion of CEO

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