State Farm Reviews

Updated 23 September 2014
Updated 23 September 2014
1,603 Reviews
3.5
1,603 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
912 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 88 reviews)

  • The company has a good work environment and works to help employees meet their needs (in 68 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 19 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Marketing Specialist-Agent Staff  in  West Monroe, LA (US)
    Current Employee - Sales Marketing Specialist-Agent Staff in West Monroe, LA (US)

    I have been working at State Farm full-time for more than a year

    Pros

    The people are wonderful and the hours are really flexible. There is also room for growth if you decide to get your license.

    Cons

    The pay could be better. Also, State Farm does not offer health insurance which seems to be counter intuitive if you think about it.

    Advice to ManagementAdvice

    Offer health insurance!!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great company with a great culture in a very competitive industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AGENT STAFF - TEAM MEMBER  in  Lexington, VA (US)
    Former Employee - AGENT STAFF - TEAM MEMBER in Lexington, VA (US)

    I worked at State Farm full-time for more than a year

    Pros

    Great work hours and excellent brand recognition, which is very helpful when selling.

    Cons

    It depends on the agent that you work for as to the tempo of the office. To be recognized you have to produce a lot of policies monthly to do well.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company to work for, with excellent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Life Operations Assistant  in  Marshall, MI (US)
    Former Employee - Senior Life Operations Assistant in Marshall, MI (US)

    I worked at State Farm full-time for more than 10 years

    Pros

    Family atmosphere, helpful staff and co-workers, everyone working together.

    Cons

    Nothing bad to say, opportunity is endless.

    Advice to ManagementAdvice

    Keep up the great job, enjoy all upper management in the Marshall Regional Office, which has now closed unfortunately.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Account Representative  in  Moncks Corner, SC (US)
    Current Employee - Insurance Account Representative in Moncks Corner, SC (US)

    I have been working at State Farm full-time for less than a year

    Pros

    great training program. excellent reputation. good working environment. unlimited earning potential.

    Cons

    State Farm has to many computer base programs and still use paper application, systems needs to be updated

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great starting place to build your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Analyst  in  Bloomington, IL (US)
    Current Employee - Technical Analyst in Bloomington, IL (US)

    I have been working at State Farm full-time for less than a year

    Pros

    Lots of training, Mentoring, I have great leadership. Benefits are very good.

    Cons

    Hard to get into State farm. To many people who don't work.

    Advice to ManagementAdvice

    Make sure people are really working.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    You are NOT just a number!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Richardson, TX (US)
    Current Employee - Customer Service Representative in Richardson, TX (US)

    I have been working at State Farm part-time for less than a year

    Pros

    Constant feedback, rewards, great benefits, PTO, good raises, overtime, thorough training, employees are nice, the ability to move up quickly, good payouts, good bonuses, double time and a half for holidays, and you can pick up additional hours.

    Cons

    Starting pay could be better, but I am comfortable.

    Advice to ManagementAdvice

    Keep up the Great work!!!!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    great benefits
    work environment
    ok pros
    ok pros
    ok pros

    Cons

    not much room to grow
    old people in management

    Recommends
    No opinion of CEO
  9.  

    Great company Very fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm full-time for more than 8 years

    Pros

    The pay is amazing and State Farm has processes in place that ensure fair salary distribution

    Cons

    At times is very politically correct. Too much at times but that is the corporate culture now you have to watch everything you say and do.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Many growth opportunities....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time for more than 10 years

    Pros

    Great benefits, great company culture, flexible work hours

    Cons

    Changing very fast without adequate infrastructure.

    Advice to ManagementAdvice

    Eliminate the "State Farm nice" and provide performance comment that will actually help.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Solid company going through some rough changes, but hiring, and has lots of opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Representative
    Current Employee - Claim Representative

    I have been working at State Farm full-time for more than 10 years

    Pros

    One of the best insurance companies to work for. Generally family oriented. Good pay and benefits with lots of opportunity IF you are willing to move or you live in an area that has a hub. Company supports continuing education and community involvement. Customer service is high priority. Company hires high quality employees and encourages long-time careers.

    Cons

    Company is going through lots of change and is moving operations and claims to large hubs. Work-life balance used to be very reasonable but is unbalanced now with all the changes going on. Work load is unmanageable and customer service is suffering.

    Advice to ManagementAdvice

    Hire some temps or independents to get the company through this transition. Long-time, loyal, hard-working employees are suffering as is customer service. The ultimate goal is to improve customer service with the new model, but the company is going to lose customers and employees during the transition and the company reputation and ratings may suffer.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for State Farm? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.