Steven Madden

www.stevemadden.com

Steven Madden Reviews

Updated 28 January 2015
Updated 28 January 2015
81 Reviews
3.2
81 Reviews
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Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
37 Ratings

Review Highlights

Pros
  • Fun activities and great discount and free shoes (in 11 reviews)

  • amazing people, fun job, and you get free shoes periodically (in 7 reviews)


Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • sales associates can only work part time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    Time off policy is pretty good, you get to attend trade shows , great discounts a few perks hear and there

    Cons

    you can never take off or call out end month , end of quarter . no summer hours raises are very small .
    upper management needs to appreciate their employees better and not take favorites .

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Management can make all the difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Steven Madden part-time (more than a year)

    Pros

    The Discount is 50% unlimited sometimes 60% during holiday season.

    Cons

    Being at this company it can either be easy or hard to move up, depending on your boss. For me, I had a boss that would make me empty promises about moving up. Eventually, I had enough and moved on. It was a great company when I first started and had a different manager, but it all depends on the manager.

  3.  

    My team was great, however the company doesn't care about their people. Especially in lower volume stores.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Baton Rouge, LA (US)
    Former Employee - Assistant Manager in Baton Rouge, LA (US)

    I worked at Steven Madden full-time (more than a year)

    Pros

    Discount, dress code, free shoe twice a year

    Cons

    Pay, no raises, horrible communication and no room for growth.

    Advice to ManagementAdvice

    My district lost some really talented people in 2014. You offer absolutely nothing to keep people there. You want people to bust their butts selling your product but offer no worthy incentives. Guess what, running one contest throughout the company is not a motivator for most. Especially when you're going up against stores in NYC and Miami whom gross significantly more.

    Give your deserving people raises, stop making Saturdays mandatory for management and change the music more often.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden as an intern

    Pros

    Paid, hands-on, free shoes, friendly staff, free breakfast Friday's

    Cons

    Can't choose department to intern in

  6.  

    Made some great connections, but there are better places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Designer in New York, NY (US)
    Former Employee - Senior Designer in New York, NY (US)

    I worked at Steven Madden full-time (more than 5 years)

    Pros

    Discount, colleagues, benefits, healthy wealthy company

    Cons

    Corporate upper management needs to be trained or simply replaced, too much favoritism, no loyalty or gratitude expressed to employees who are talented and work overtime. Different set of “rules” for different divisions.

    Advice to ManagementAdvice

    Don’t take sides, have meetings, appreciate your team and what they do for you and recognize all the hard work that makes the company money

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Good time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Miami, FL (US)
    Current Employee - Sales Associate in Miami, FL (US)

    I have been working at Steven Madden part-time (less than a year)

    Pros

    Good hours and great sfaff. Very competitive, managers treat every one equal and help out associates. Busy mall is easy to make money. Fun activities and great discount and free shoes

    Cons

    Stay open until late, they dont pay overtime, a lot of work poor pay. They don't allow to have days off on december. besides the low pay really low comission only 1 percent

    Advice to ManagementAdvice

    Pay more to your employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Fun times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising Coordinator in Los Angeles, CA (US)
    Former Employee - Merchandising Coordinator in Los Angeles, CA (US)

    I worked at Steven Madden full-time (more than a year)

    Pros

    Great manager, good people, employees are treated like family.

    Cons

    Not a whole lot of advancement within the company, not a lot in terms of technological advances. Up to employees to look for areas for growth.

    Advice to ManagementAdvice

    Provide mentorship to your younger employees - cultivate their growth.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    5+ years and counting... great company and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time (more than 5 years)

    Pros

    growth within position, department, company; great benefits with minimal personal contribution; family atmosphere; free breakfast on Friday's, monthly birthday cakes for employees, no dress code, samples sales, company party to include employees kids, company holiday party & summer gathering; very philanthropic company; personal shipments can be made using company discount (individual pays but at great savings)

    Cons

    people focus on negative instead of the positive
    no respect for chain of command/policies being implemented
    cons are challeges to improve upon your current situation

    Advice to ManagementAdvice

    allowing time off to be carried over
    be more visable to all employees
    do 360 reviews to allow for conversation of what needs changing

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    a learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist Executive Assistant in Long Island City, NY (US)
    Former Employee - Receptionist Executive Assistant in Long Island City, NY (US)

    I worked at Steven Madden full-time (less than a year)

    Pros

    personal growth and experience to move forward in a better position

    Cons

    training and management, the way new employees are treated almost like they are bullied

    Advice to ManagementAdvice

    when conversation are had with human resource it needs to be handled accordingly

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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