StoneMor

  www.stonemor.com
  www.stonemor.com

StoneMor Reviews

Updated 3 December 2014
Updated 3 December 2014
59 Reviews
2.9
59 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Lawrence Miller
37 Ratings

Review Highlights

Pros
  • Helping people at the time of a death is very rewarding (in 6 reviews)

  • It was nice to be able to help families with some of the most difficult decisions they will ever make in life (in 3 reviews)


Cons
  • Always "under budget" so upper management never satisfied (in 7 reviews)

  • always more than 40 hours, BUT that is what I signed up for (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at StoneMor

    Pros

    Excellent Co To Work For

    Cons

    The Hourly Wage Should Be More Considerate

  2.  

    Run Run Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Service Counselor in Burlington, NC (US)
    Current Employee - Family Service Counselor in Burlington, NC (US)

    I have been working at StoneMor

    Pros

    This is a motivating Job in which you help families on the worst day of their lives. Unfortunately the Company is Sales Driven.

    Cons

    There is no balance between work and life balance. Employees that last truly care about the families and battle for them constantly. This is a HERO to ZERO job.

    Advice to ManagementAdvice

    REGROUP

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Too many palace intrigues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Greensboro, NC (US)
    Former Employee - Manager in Greensboro, NC (US)

    I worked at StoneMor full-time (more than 5 years)

    Pros

    Great opportunity to help customers and earn a strong income.

    Cons

    The mid-level management style is picky and non-motivational; same old message 2 to 3 times a week for the past. 9 years.

    Advice to ManagementAdvice

    It has been said that a fish stinks from the head down. If the body of the fish isn't swimming then the head isn't functioning. Look at the almost complete turnover of your staff every. 2 to 3 years and ask yourself why you're retaining the same management above the field location level for. 9 years.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good company !! Been here a while with a lot of other long term employees - that says it all!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at StoneMor (more than 10 years)

    Pros

    The company is run by industry experts who really care about the employees and our customers. Comprehensive and affordable benefits and allows employees to have a good balance between work and home life.
    Great income opportunity for sales people and fast track career pathing into management too!.

    Cons

    Communications is a challenge but getting better all the time through technology.

    Advice to ManagementAdvice

    It would be better if the leadership teams have more opportunities to get out to the locations!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Unprofessional, antiquated and abusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at StoneMor full-time (less than an year)

    Pros

    The location employees were good to work with.

    Cons

    No sales data base or computer for sales managers, defiantly not family service. All paper, phone and fax. Welcome to the 40'S. The top Sales Management (Corporate) has not kept up with sales process and is reminiscent of Glengary Glen Ross (look up on youtube, even the spoofs will give you the idea). The sales commisions are ok but the manditory discount policy is a give away on the highest commissional items (land) so the employee gives half of the sale away. The "used car policy" also gives a cheap impression to families and a slimy feeling for the employee in industry that should have some Dignity. Service to families is made ONLY to get sales and done poorly, there is no corporate training standards on in house expectation and process, that was presented.
    I witnessed mass text to sales managers (all in CAPS) and abusive sales conferences that were personal degradation of managers. To say they had any feeling for their teams or people would not be consistent to their actions.
    I walked away after knowing I could not work for such an unprofessional company.

    Advice to ManagementAdvice

    INVESTIGATE AND TAKE ACTION!!!
    Hire young professionals and give them the freedom to change your company to update to todays business practices.
    OR SELL TO SCI AND MOVE ON.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    The worst job experience I have ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager In Training in Gadsden, AL (US)
    Current Employee - Manager In Training in Gadsden, AL (US)

    I have been working at StoneMor full-time (less than an year)

    Pros

    The only pro is that you are helping people make difficult decisions about their funeral. I really enjoyed working with the customers.

    Cons

    From the start there was management concerns, 1st hearing that the manager had been fired and re-hired for sexual harassment. Then I learn that management was condoning 2 sales people who made crooked contracts with customers who were robbed and didn't even know what they had bought. Finally, these 2 people were fired when customers complained to the main office. Then another manager was brought in from a nearby cemetery and brought his girlfriend (his wife, step daughter and in-laws work in our office other than sales). He constantly lied and stole customers and at least half of our commissions and always our volume, and would give a lot extra to his girlfriend who also screwed the customers. The sad management (if you could call him a manager) remained. This greasy, sleezy redneck demanded we work extra hours without pay and all holidays and weekends.
    I was hired as a manager in training and that was a joke. My training for manager didn't exist! I had actual training for 2 full days. I was hired at minimum wage of $7.50 an hour but never saw full pay for 40+ hours, then when it was time for the residual commissions to start, they didn't have a record of my commissions! I was never paid for my last week of work.
    Redneck called me into his office and told me he was moving me to outside sales which is commission only and I said no. Which is what he wanted so he could bring in his best friend the next day to take my desk and place.
    No matter what you did, you could not satisfy them and they changed the rules constantly to suit them. They are liars and thieves and I have never seen so much drama and turmoil in one office! It was constant and ridiculous! Very stressful!!! I was there 3 months, all I could take!

    Advice to ManagementAdvice

    TRAIN managers to motivate sales people in a positive way instead of threats everyday and be consistent with rules! Train your salespeople to serve the customer and not themselves! Promote honesty and integrity!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Horrible company, they do not care about you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at StoneMor full-time (more than 5 years)

    Pros

    Loved helping people. Loved local people I worked with.

    Cons

    Higher management are jerks. They dont care about families, just sales sales, even if you have to lie to families. I couldnt be a part of that anymore. They also do what they can so you don't get full commissions.

    Advice to ManagementAdvice

    Change your ways, you won't lose so many good employees. Praise your employees instead if belittling them and degrading them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    A very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at StoneMor full-time (more than 8 years)

    Pros

    A very caring company. The company has been in the industry for a long time. Have the value to really focus on families that they serve. Opportunities throughout the company for advancement. This is a career and not just a job. Company is very welling to help with relocation. Perfect job for those who are independent

    Cons

    Maintenance, sales and admin needs to work together and communicate better. Takes a while to get things resolved when issues arises. There is no work-life balance for those that wants to get ahead and do a great job.

    Advice to ManagementAdvice

    Communication is key. Sometimes there are too much on the sales team plate. Need more support

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Experience So Far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at StoneMor full-time (less than an year)

    Pros

    Good company to work for. Flexible hours, two casual days a week and great support from other departments. Management works hard and assists as needed with any job functions. The company is growing quickly and there is room for advancement and growth.

    Cons

    Training could be improved for sure.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Great for people who are looking for uncapped earning potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Counselor in Suitland, MD (US)
    Current Employee - Sales Counselor in Suitland, MD (US)

    I have been working at StoneMor full-time (more than an year)

    Pros

    The best thing about the position was being able to earn unlimited amount of commission. You also have 3 weeks paid training and they offer one of the highest commission rates in the death care industry.

    Cons

    The cons would be having to juggle the work life balance and it may be difficult in the beginning for those who are not used to working longer hours. But the long hours pay off when you meet with the families and are able to help them during their time of need.

    Advice to ManagementAdvice

    get some updated sales leads, the ones we are using are outdated!

    Recommends
    Positive Outlook
    Approves of CEO

StoneMor Photos

Oakmont cremation sites
Oakmont Masoleums
Oakmont Masoleums

+ Add Photo

Work at StoneMor? Share Your Experiences

StoneMor

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.