StoneMor Reviews

Former Employee – worked at StoneMor full-time for less than a year

Pros – Upstanding company policy offsets sometimes shady practices by individual employees. "Family Service Counselors"---read: Salesman. Minimum wage plus commission. It works if you work it. Decent products that genuinely please people. Full disclosure seldom.

Cons – Not many married people in the bus. Long hours; weekends. Relocate to advance.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at StoneMor as a contractor for less than a year

Pros – There are absolutely no pros that I can think of

Cons – Training is non-existent, the pay is abysmal, management doesn't give a darn, constantly changing quotas, lack of support, office manager lied about salary/compensation. My two weeks of paid training was actually 12 total hours of training in 3 days and then I was thrown to the wolves basically and told to sell.

Advice to Senior Management – Start caring about your employees and the people they are trying to help. This is a job that's hard enough as is, but the ridiculous quotas you set, especially for the smaller cemeteries, is ridiculous especially with the lack of training you provide.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at StoneMor full-time for less than a year

Pros – Very good pay scale for earnings off commission if you are at a decent park.

Cons – Very unmotivating conference calls two or three times a week. Trying to motivate by telling you that they will replace you just doesnt work. This company installs vaults in their cemeteries before the family needs it, the problem with this is that the vaults probably wont be any good by the time the family needs it, secondly there wont be any money in trust to replace it if under new ownership. The upper management expects you to turn around a cemetery in a matter of weeks that has been struggling for years. Just bad business.

Advice to Senior Management – Be more open to the changes taking place in the marketplace, open the doors to cremation products. Offer packages for cremation and promote it. If not just continue to rape and pillage your files and keep your eyes shut to what really is going on. And I was just replaced after 6 weeks, the first month we struggled but were over pace for the month and I had written more than half the budget personally. so you made a huge mistake by replacing me with a former manager that was getting ready to be fired at another cemetery outside the company for not selling. But I guess he was friends with the regional boss. So I will tell you that I will make sure that the very few excellent counselors that here in this market stay far away from any stonemor properties.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at StoneMor full-time for more than a year

Pros – You get to work outdoors.

Cons – They lie to you from the start. Never trust them! The pre-installs are a joke. Once you see one opened up you'll understand. They will give you any excuse they can to not give you a pay raise and they'll raise your insurance. If your in sales they'll give you 3 chances to make your quota. If you don't then you're gone. Oh and no overtime pay. Even though they charge the families. They put making money in front of servicing the families. Most management would not be considered for part time seasonal workers in my book. If the share holders knew what current and former employees knew they would drop their stock ASAP.

Advice to Senior Management – Sell your company. You couldn't make it as Loewen group and now you're doing pre-installs that are illegal. Well, maybe their legal in some states but I bet the state leaders have never seen one done. Learn how to treat your employees with respect and dignity. Quit thinking you're Gods.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at StoneMor full-time for less than a year

Pros – absolutely none. The atmosphere was predatory, there are little chance of making money because if you don't make quota one week, you are sent outside to greet customers for the next week ( punishment) Discrimination is not handled at all. Old timers get all the leads and they get the numbers. Unprofessional management with no education at all. Who can survive on $200.00 a week and they don't want you there anyway. Its all preneed and in my cemetery, graves were $23,000. In this economy? So overpriced it is insane. NO training. You cannot be an empathetic human and work here.

Cons – All of the above because there are no positives . If you are nice- stay away. All they want are numbers and they prey on the elderly to the point of harrassment. It was a hellacious experience working with monsters.

Advice to Senior Management – Know what you are doing and who you are hiring. Maybe these are the kind of people you want. If so, then you will retain the reputation that cemetery people are snakes.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at StoneMor full-time for more than a year

Pros – every week you get paid either minium pay or commision which ever is the greatest.

Cons – managers that aren't fair, steal leads, you can only turn in 40 hours a week even though you work more like 50-60 7 days a week, if you turn in more than 40 you will be written up. constant threats of losing your job, if you dont produce 16000. a month, every month. this company pays the lowest commisions of any in this area, and there are quite a few. bad behavior is from managers are praised and promoted with this company.

Advice to Senior Management – please are the conference calls that degrade you really needed.

No, I would not recommend this company to a friend

Current Employee – been working at StoneMor full-time for less than a year

Pros – Can write your own paycheck is you can keep your manager or other sales rep. from stealing your customers from underneath you.
It is true the best sales people do not necessitate being the best managers.

Cons – Use of threats as motivation coming from VP down to local level management.
Team work is non-existent. Encourage pushy sales and praying on the grief of the families, use of guilt and shame are common techniques. If you are willing to put aside integrity and ethics it would be a great place to work. New acquisitions only concern, not supporting staffing.

Advice to Senior Management – Learn management techniques. Remember that people have lives away from work, its not about working 7 days a week,
Advise to board of directors: reinvest in what you already have, the administrative staff, grounds staff, grounds maintenance, fairer commissions.

No, I would not recommend this company to a friend

Former Employee – worked at StoneMor full-time for less than a year

Pros – It is great being able to help those through the grieving process. Most of the staff is pleasant to work with.

Cons – Impossible making sales when the manager doesn't rotate the sales in a fair manner. They were not upfront about the expectations, in which, those seem to change from day to day. There is no "open door" policy, as others who have complained about this cemetary have been fired. There is so much discourse and mania in this office it makes it impossible to fulfill planned tasks.

Advice to Senior Management – need to hire more competant management

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at StoneMor

Pros – 1. Benefits are on par with others and the company absorbed most of the cost
2. They are very family oriented. During the economic crash, they initiated a fair furlough rather than lay one person off.
3. Depending on your department, there are opportunities for advancement.
4. Most management genuinely care about their employees and offer lots of feedback

Cons – 1. Pay is below for the same job at other companies
2. Only salaried employees are entitled to yearly bonus, not hourly employees
3. Depending on the department, there is definite preferential treatment, where employees who are tenured but not qualified receive promotions over those who are qualified.
4. Lots of back stabbing

Advice to Senior Management – Rather than continue to purchase properties, you should reward your employees with more than a 3% raise after a 3 year salary freeze and furlough.

Current Employee – been working at StoneMor

Pros – There is some flexibility to this job, as long as the numbers are met, and at the very least has been interesting on many levels.

Cons – The company is less about the families we are servicing and more about meeting numbers. Issues needing to be resolved are put on the back burner as selling pre-need is "more important" - according to management. There are Counselors who are family oriented and genuinely care about helping those who are grieving to make wise decisions, however most of them quit or are terminated for not being aggressive pre-need sales people. A Family Service Counselor wage is minimum wage OR commission - whichever is higher (and in most cases it's minimum wage).

Advice to Senior Management – Though I understand StoneMor is a business and money needs to be made, the first priority should always be the families you serve. Numbers are important, but at what sacrifice. I have heard more complaints from families than praise, and you are losing the good counselors...

No, I would not recommend this company to a friend