Stream Global Services
2.5 of 5 323 reviews
www.stream.com Eagan, MN 5000+ Employees

Stream Global Services Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

2.5 323 reviews

                             

48% Approve of the CEO

Stream Global Services Chairman & CEO Kathryn Marinello

Kathryn Marinello

(128 ratings)

38% of employees recommend this company to a friend
323 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Casual environment along with some unique benefits at the call center"
    in 16 reviews
  • "Good place to get some entry level technical support work"
    in 11 reviews
Cons:
  • "No employee can manage a family or a life working at this call center"
    in 17 reviews
  • "No raises even if you make supervisor"
    in 13 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Awesome for Fresh Graduates Especially for the one who wants to go on with BPO Industry

Technical Support Professional (Current Employee)
Mumbai

I have been working at Stream Global Services full-time for less than a year

ProsBetter way to Earn your living

ConsSeems Growth is very slow

Advice to Senior ManagementN/a

– I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Comp & Benefits
         
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  • No Opinion of CEO

 

I have learnt a lot , good place for freshers and learners

Technical Support Professional II (Current Employee)
Bhayandar

I have been working at Stream Global Services full-time for more than a year

ProsMost energetic employees i have overcome till now

ConsAdministrartion is very slow in work

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Good for beginners

Assistant Manager (Current Employee)
Mumbai

I have been working at Stream Global Services full-time for more than 8 years

ProsGood for beginners if you want to start your career
Growth prospects are good

ConsNot a good pay master

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  • Culture & Values
         
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Good company to work with

Team Manager (Current Employee)
Mumbai

I have been working at Stream Global Services full-time for more than 5 years

Prosget to learn all the best practices

Consnone to mention as such

Advice to Senior Managementnone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

its a very good place to place to work

Technical Support Professional I (Former Employee)
Bhayandar

I worked at Stream Global Services full-time for less than a year

Proscompany looks after their candidates in a very friendly manner
itz more or like a family atmosphere at the work place
team managers and support staffs are very co operative
oppurtunistic environment to work

Constransport is very poor which is always 30 mins late
canteen food is very expensive and quantity is comaparatively less
lots of people were transferred from the process without prior announcement

Advice to Senior Managementthe training should only be based on the trouble shooting which employee does on the floor and not about the features and other unwanted stuff

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Comp & Benefits
         
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  • No Opinion of CEO

 

Best place to work

Technical Support Professional I (Former Employee)
Mumbai

I worked at Stream Global Services full-time for less than a year

Prosbetter management and facilities and good environment and free transport

Consrotational shifts and costly cafeteria.

Advice to Senior Managementpreference to be given to the ex employees rather than recruiting new agents because they are aware of process and have good knowledge.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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The experience is very good working at SGS.

Technical Support Professional (Current Employee)
Mumbai

I have been working at Stream Global Services full-time for more than 3 years

ProsSGS is a TPO so that is the major reason and i m very happy working with SGS..

ConsInfrastructure needs to be good.. it is not bad..but its average.

Advice to Senior ManagementMessage : pls support the Agents when they are in trouble and if they require you..

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Comp & Benefits
         
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Worst BPO, Stream Mumbai

Technical Support Professional II (Former Employee)
Mumbai

I worked at Stream Global Services full-time for more than 3 years

Prosu mite learn somethings, so that u cannot be a donkey somewhere else.

Consbad management, bad canteen service, bad lifts, hopeless HR and useless policies, not employee centric.

Advice to Senior Managementtreat employees as humans and not as streetdogs (stream mumbai)

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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Its a good journey with Stream

Team Manager (Current Employee)
Thāne

I have been working at Stream Global Services full-time for more than 5 years

ProsA real boon to people who stay beyond bhayandar to palghar.

ConsAttendance Tracking and Leave management software is not proper.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Nice management..... HP is the best process out there...

Senior Customer Service Executive (Former Employee)
Bhayandar

I worked at Stream Global Services full-time for less than a year

ProsOne of the best boundaries for transport in mumbai
Good opportunity for higher incentives and a tech process in which u get certification from Hewlett packard itself...

ConsBasic salary could be lesser than expected..
Call handling time could go upto an hour.....

Advice to Senior ManagementA pay hike

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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