Sutherland Global Services

  www.sutherlandglobal.com
  www.sutherlandglobal.com

Sutherland Global Services Reviews

Updated 23 October 2014
Updated 23 October 2014
510 Reviews
2.9
510 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sutherland Global Services Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
277 Ratings

Review Highlights

Pros
  • You work from home, you can communicate with coaches and managers through a messenger (in 20 reviews)

  • Flexible work environment, freedom to explore imagination and creativity (in 24 reviews)


Cons
  • Work life balance is depends upon project you are working on (in 10 reviews)

  • low pay, I understand it's because its at home, but call center work is stressful (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in Chennai
    Current Employee - Technical Support in Chennai

    I have been working at Sutherland Global Services full-time (less than an year)

    Pros

    Good working environment for fresher

    Cons

    No concerns good organization for fresher

    Advice to ManagementAdvice

    Admin dept should be energetic

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Best for freshers and Self motivated Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Hyderābād
    Former Employee - Senior Software Engineer in Hyderābād

    I worked at Sutherland Global Services full-time (more than 5 years)

    Pros

    Exposure to all technologies.
    no office politics
    Better Manager to employee Relationship(the best there is)

    Cons

    Organization is too big that one can get lost and might not get recognized for their hard work.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Global Services full-time (more than an year)

    Pros

    loads of opportunities, heavy work volume, good corporate to start career with

    Cons

    mid-night shifts, cab issues

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good company for start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Quality in Cochin
    Current Employee - Manager Quality in Cochin

    I have been working at Sutherland Global Services full-time (more than 8 years)

    Pros

    Good Job security, good launch pad for a fresher

    Cons

    Less salary, no value for longer period of employment.

    Advice to ManagementAdvice

    create value for employees to stay with your organization.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Low pay, little chance for upward mobility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Chennai
    Former Employee - Customer Service Representative in Chennai

    I worked at Sutherland Global Services full-time (less than an year)

    Pros

    Good experience using multiple computer programs and telephonic customer service skills. Comprehensive training program. Some good people at middle management levels.

    Cons

    Unfair shift priority. Those late to training class by several weeks were still able to pick their first choice of shift. This was supposed to be based on attendance. Politics took over to favor one employee above others.

    Advice to ManagementAdvice

    Make sure rules are applied in an equitable manner.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist - Operations in Chennai
    Former Employee - Specialist - Operations in Chennai

    I worked at Sutherland Global Services full-time (more than an year)

    Pros

    Awesome!!! If you want to enjoy

    Cons

    Salary Hike!! No Cons according to me!!

    Advice to ManagementAdvice

    :D

    Recommends
    Positive Outlook
  8.  

    best company with diverse process knowledge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Executive in Mumbai
    Former Employee - Customer Support Executive in Mumbai

    I worked at Sutherland Global Services full-time (more than an year)

    Pros

    Salary, workplace atmosphere, timings, infrastructure

    Cons

    not really..there is nothing to be pointed out that company is not doing to keep employees happy

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    It was a great company to work in as a fresher. They guide you through every step from the beginning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Chennai
    Former Employee - Technical Support in Chennai

    I worked at Sutherland Global Services full-time (less than an year)

    Pros

    Standard of trainers was too good. Had former employees help you out with any questions. Great opportunity for someone new to the corporate culture.

    Cons

    The timings were a big NO. Found it very difficult to work late nights. And the cab facility was not very efficient.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    i had 5 months experience in Sutherland in ARGO process in claims

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Cochin
    Former Employee - Senior Analyst in Cochin

    I worked at Sutherland Global Services full-time (less than an year)

    Pros

    working environment, they are very friendly to there employees

    Cons

    salary is comparatively low

    Advice to ManagementAdvice

    provide better package

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    You will have to flip your coin before you jump into this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subject Matter Expert in Cochin
    Current Employee - Subject Matter Expert in Cochin

    I have been working at Sutherland Global Services full-time (more than 5 years)

    Pros

    Transportation Facility is one great facility and women are given respect in cab. Transportation is free,
    Pay is punctual .

    Cons

    You will have to be lucky and think what can be done from your end to survive here.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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