Sutherland Global Services
3.0 of 5 392 reviews
www.sutherlandglobal.com Pittsford, NY 5000+ Employees

Sutherland Global Services Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.0 392 reviews

                             

77% Approve of the CEO

Sutherland Global Services Chairman and CEO Dilip R. Vellodi

Dilip R. Vellodi

(226 ratings)

57% of employees recommend this company to a friend
392 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "They offered work from home opportunities at one point"
    in 12 reviews
  • "Flexible work environment, freedom to explore imagination and creativity"
    in 20 reviews
Cons:
  • "have got night shifts and have to follow international calender"
    in 13 reviews
  • "Work life balance is depends upon project you are working on"
    in 7 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

It has been good so far; except for the salary factor

Senior Team Manager (Current Employee)
Mumbai

I have been working at Sutherland Global Services full-time for more than a year

ProsNo cut-throat competition and managers are also very approachable

ConsThe only issue is that they give you salary as per your last drawn salary and not as per your experience and market standard

Advice to Senior ManagementPlease consider people's experience and market value and not their last drawn salary to to to their compensation number

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Excellent place to start your career !!

Technical Support (Former Employee)
Chennai

I worked at Sutherland Global Services full-time for more than a year

ProsVery good experience
Can easily learn how to handle pressure
Good place to make life long friends
Very good exposure

ConsSalary package for experienced professionals is very less
No proper work life balance
Job Security is way too low
Too many non technical process

Advice to Senior ManagementGood package should be given to talented individuals
Make sure talented people stays with the company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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good

Anonymous Employee (Former Employee)

I worked at Sutherland Global Services

Prosgood overall. nice mgt, flexible, not too much pressure, salary wise also ok, good growth opportunity

Consnot that I can think of however they can be a little less rigid.

Advice to Senior Managementnone

Yes, I would recommend this company to a friend

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1 person found this helpful  

Good Company and salary

Anonymous Employee (Former Employee)

I worked at Sutherland Global Services

ProsGood Salary, Good management depends on which project you are on

ConsWork life balance is depends upon project you are working on

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Good for people who want to make career in bpo sector itself

Consultant Technical Support (Former Employee)
Chennai

I worked at Sutherland Global Services full-time for less than a year

Prosnice environment with positive vibes

Consworking hours difficult to balance with daily life..

Yes, I would recommend this company to a friend

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1 person found this helpful  

Low wage sweatshop

SME (Former Employee)
Mumbai

I worked at Sutherland Global Services full-time for more than 3 years

ProsBeing mostly into tech support services gives ample opportunity to learn.

ConsOnly meant for short term employment as pay scale is not that great and appraisals are a myth here.

Advice to Senior ManagementChange the management

No, I would not recommend this company to a friend

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Good place to work.

Escalation Lead (Current Employee)
Chennai

I have been working at Sutherland Global Services full-time for more than a year

ProsEmployee friendly environment. Management is good and are ready to help employees when needed.

ConsNot many growth opportunities. Language being a major problem inside the organization. Salary structure is a bit raw and the finance team needs to be improved.

Advice to Senior ManagementShould have more focus on the growth of your resources.

Yes, I would recommend this company to a friend

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Nice one to start

Team Manager (Current Employee)
Chennai

I have been working at Sutherland Global Services full-time for more than 5 years

Prosgood salary, great client and good facilities

Conslong hours weekend work and bad managers

Advice to Senior Managementpay a little more for the effort people put in

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent

Technical Support Representative (Former Employee)
Cochin

I worked at Sutherland Global Services full-time for more than a year

ProsSutherland will provide you the ability to develop your troubleshooting skills

ConsNight shifts were tiresome. Breaks were very less

Advice to Senior ManagementBe competitive in giving salaries

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Passionate team and a great place to work, huge employee count , employee oriented

Senior Consultant (Current Employee)
Ernākulam

I have been working at Sutherland Global Services full-time for more than 3 years

ProsGood team, great experience, wide spread all over the globe

Conshave got night shifts and have to follow international calender

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Sutherland Global Services reviews and ratings - including employee satisfaction and approval ratings for Sutherland Global Services CEO Dilip R. Vellodi. All 392 reviews are posted anonymously by Sutherland Global Services employees.