Sutherland Global Services

  www.sutherlandglobal.com
  www.sutherlandglobal.com

Sutherland Global Services Reviews

Updated 16 October 2014
Updated 16 October 2014
507 Reviews
2.9
507 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sutherland Global Services Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
275 Ratings

Review Highlights

Pros
  • You work from home, you can communicate with coaches and managers through a messenger (in 19 reviews)

  • Flexible work environment, freedom to explore imagination and creativity (in 23 reviews)


Cons
  • Work life balance is depends upon project you are working on (in 10 reviews)

  • Sweat-Shop work environment and managers that did not know product (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in Chennai
    Current Employee - Technical Support in Chennai

    I have been working at Sutherland Global Services full-time (less than an year)

    Pros

    Good working environment for fresher

    Cons

    No concerns good organization for fresher

    Advice to ManagementAdvice

    Admin dept should be energetic

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Best for freshers and Self motivated Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Hyderābād
    Former Employee - Senior Software Engineer in Hyderābād

    I worked at Sutherland Global Services full-time (more than 5 years)

    Pros

    Exposure to all technologies.
    no office politics
    Better Manager to employee Relationship(the best there is)

    Cons

    Organization is too big that one can get lost and might not get recognized for their hard work.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Global Services full-time (more than an year)

    Pros

    loads of opportunities, heavy work volume, good corporate to start career with

    Cons

    mid-night shifts, cab issues

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good company for start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Quality in Cochin
    Current Employee - Manager Quality in Cochin

    I have been working at Sutherland Global Services full-time (more than 8 years)

    Pros

    Good Job security, good launch pad for a fresher

    Cons

    Less salary, no value for longer period of employment.

    Advice to ManagementAdvice

    create value for employees to stay with your organization.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    best company with diverse process knowledge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Executive in Mumbai
    Former Employee - Customer Support Executive in Mumbai

    I worked at Sutherland Global Services full-time (more than an year)

    Pros

    Salary, workplace atmosphere, timings, infrastructure

    Cons

    not really..there is nothing to be pointed out that company is not doing to keep employees happy

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist - Operations in Chennai
    Former Employee - Specialist - Operations in Chennai

    I worked at Sutherland Global Services full-time (more than an year)

    Pros

    Awesome!!! If you want to enjoy

    Cons

    Salary Hike!! No Cons according to me!!

    Advice to ManagementAdvice

    :D

    Recommends
    Positive Outlook
  8.  

    Low pay, little chance for upward mobility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Chennai
    Former Employee - Customer Service Representative in Chennai

    I worked at Sutherland Global Services full-time (less than an year)

    Pros

    Good experience using multiple computer programs and telephonic customer service skills. Comprehensive training program. Some good people at middle management levels.

    Cons

    Unfair shift priority. Those late to training class by several weeks were still able to pick their first choice of shift. This was supposed to be based on attendance. Politics took over to favor one employee above others.

    Advice to ManagementAdvice

    Make sure rules are applied in an equitable manner.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Health Care Domain is plain bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AR Caller in Hyderābād
    Former Employee - AR Caller in Hyderābād

    I worked at Sutherland Global Services full-time (less than an year)

    Pros

    Pay for freshers only, good individuals to work with.

    Cons

    Poor transport facilities, lethargic HR just doesn't respect subordinates/ people at lower level, too much of dirty politics for promotions and incentives.

    Advice to ManagementAdvice

    Please hire better HR's who can respect subordinates and respond to their queries on time. Goals of company are unrealistic they should to bring it down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    not good company at all for experience people. good for fresher only for 1-2 year later its hell. over professional rule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Global Services (less than an year)

    Pros

    good technical training nothing else

    Cons

    pathetic work culture, expect to work like machince. my mistake i joined this company.. worst BPO in mumbai till now.. hypocrite behaviour of managment, expect u to work like slave.

    Advice to ManagementAdvice

    better change yours overprofessional . company like sutherland spoils the name of bpo industry here... hell place

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    It was a great company to work in as a fresher. They guide you through every step from the beginning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Chennai
    Former Employee - Technical Support in Chennai

    I worked at Sutherland Global Services full-time (less than an year)

    Pros

    Standard of trainers was too good. Had former employees help you out with any questions. Great opportunity for someone new to the corporate culture.

    Cons

    The timings were a big NO. Found it very difficult to work late nights. And the cab facility was not very efficient.

    Recommends
    Neutral Outlook
    No opinion of CEO

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