T.G.I. Friday's

  www.fridays.com
  www.fridays.com

T.G.I. Friday's Reviews

Updated 16 December 2014
Updated 16 December 2014
357 Reviews
2.9
357 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
116 Ratings

Review Highlights

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)


Cons
  • Long hours depending upon position but worth the money (in 18 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bar Manager
    Current Employee - Bar Manager

    I have been working at T.G.I. Friday's

    Pros

    Vacation time. Home work life balance

    Cons

    Work time but that's all management jobs

    Advice to ManagementAdvice

    Bigger budget

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Dumb management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA (US)
    Current Employee - Anonymous Employee in Atlanta, GA (US)

    I have been working at T.G.I. Friday's

    Pros

    Airport location very busy so $$$
    Friendly customers
    Good food
    Good drinks

    Cons

    They run a 18 man floor (it's 18 of us on the floor at a time), like omfg
    Favoritism
    Dumb managers

    This is just my location. Fridays isn't a bad place to work at all.

    Advice to ManagementAdvice

    Cut the floor!

    Recommends
    Negative Outlook
  3.  

    College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at T.G.I. Friday's

    Pros

    Flexible Schedule Serving, great people

    Cons

    Variety of clientel, food coming out on time

    Advice to ManagementAdvice

    Be more aware of employee work ethic/ give raises timely

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    My experience was positive, flexible schedule and friendly coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    It was nice to work at TGI Fridays while in college, they were very flexible with my school schedule and holidays, they were considerate of leave requests. I had the opportunity of working beside one of the most amazing Managers which made my time working at TGI Fridays an enjoyable one.

    Cons

    there is not a steady income and the online trainings are excessive.

    Advice to ManagementAdvice

    My advice to Management would be to focus on the employees, not the numbers, because if the employees are happy the numbers will reflect that!

    Recommends
    No opinion of CEO
  6.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at T.G.I. Friday's

    Pros

    I was well trained and I felt comfortable serving with the vast product knowledge that I learned.

    Cons

    Management could have done a better job of ordering food and supplies so that we would not run out each week.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Company with a great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's full-time (more than 3 years)

    Pros

    Company has a great family oriented culture. Promotes an environment where everyone is encouraged to express themselves and have fun while working hard. The company strongly values ethics and doing business in a respectable manner.

    Cons

    Lots of leadership changes have muddled the vision of the company. The company was recently sold from Carlson to a capital investment company so many people have been laid off and the future of the company remains unclear.

    Advice to ManagementAdvice

    Reward people in the Fridays family and promote from within. The people who have dedicated their lives to the company are worth keeping around.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Hostessing in full detail after 9 months at this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Lombard, IL (US)
    Former Employee - Hostess in Lombard, IL (US)

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    Flexible hours with long/good length shifts, consistent schedule, good pay for starting job, detailed computer training so all employees learn the same thing, decent benefits, fun co-workers, very LGBT friendly, could usually get time off if requested in advance, fast-paced environment, will train you for bar tending and even becoming a manager if you are willing to stay there for long enough, corporate is very responsive and you are very likely to see the company owner visiting your restaurant to check in occasionally.

    Cons

    Poor lower-level management- there was literally a manager who hated hosts simply because they were hosts, every manager expected something almost completely different of you so you had to change how you did your job for every shift, managers would give you a hard time and try to make you come in for calling off if you were sick. Food workers should not be allowed to ever come in to work if they are sick, we handle other people's food and this is very hazardous practice.

    Had corporate-imposed rules that were not functional for real-life application and would instigate arguments with customers.
    8 AM food test meetings.
    Takes very long time to move up from hosting to serving.

    Advice to ManagementAdvice

    Don't allow shift lead to go on break during rush on weekends if other servers aren't going to cover their section - this makes the hosts look stupid when there are open tables and a half hour wait; make sure all management is on the same page always; make it very clear that no employee who is sick, doctor's note or not, should be on a shift handling food.

    No one wants to eat Fridays at 8 am - move the food testing to an evening hour.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Seems COOL to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in West Nyack, NY (US)
    Current Employee - Hostess in West Nyack, NY (US)

    I have been working at T.G.I. Friday's part-time (less than an year)

    Pros

    Friendly management, get busy, food and drink discounts cash tips

    Cons

    low hourly pay under staffing

    Advice to ManagementAdvice

    Monitor everything

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    This was a great place to work for a bartender.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in New York, NY (US)
    Former Employee - Server/Bartender in New York, NY (US)

    I worked at T.G.I. Friday's

    Pros

    You will be skilled on accuracy on recipes for drinks, and customer volume in a fast pace environment. Meeting and working with a diverse staff. you get paid weekly.

    Cons

    You have to pay to eat, The hours are long. Your are often punished for customer walk-outs. There is not enough staff/management on duty to get proper customer assistance.

    Advice to ManagementAdvice

    Management lacks customer relation skill, if they don't like you, you will not get a promotion. District manager was a sexist, micro manager.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    In here it is NOT always Friday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's full-time (more than 3 years)

    Pros

    - Friendly coworkers
    - Fairly good employee discount

    Cons

    - Cleanliness could use some work
    - Management

    Doesn't Recommend
    Negative Outlook

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