T.G.I. Friday's Reviews

Updated 18 October 2014
Updated 18 October 2014
321 Reviews
2.9
321 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
105 Ratings

Review Highlights

Pros
  • Flexible schedule, great co-workers, fun lively environment (in 24 reviews)

  • I needed a job with flexible hours while in school (in 15 reviews)


Cons
  • Long hours depending upon position but worth the money (in 16 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Restaurant & Bar Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant & Bar Manager in Kuala Lumpur (Malaysia)
    Former Employee - Restaurant & Bar Manager in Kuala Lumpur (Malaysia)

    I worked at T.G.I. Friday's full-time (less than an year)

    Pros

    *Fun and energetic working environtment
    *Great interaction with regular customers
    *Nice food

    Cons

    *Long working hour
    *Slow promotion
    *Too many hierarchy in the company

    Advice to ManagementAdvice

    *Improve the work life balance
    *Reduce the hierarchy and politics

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Old Bridge, NJ (US)
    Current Employee - Server in Old Bridge, NJ (US)

    I have been working at T.G.I. Friday's part-time (more than an year)

    Pros

    Easier to learn the menu and practically no side work

    Cons

    not always the busiest but can be busy at times

    Advice to ManagementAdvice

    learn how to work with your servers better.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Tarrytown, NY (US)
    Former Employee - Waitress in Tarrytown, NY (US)

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    best team members ever is the best

    Cons

    the commute was horrible because i live in yonkers so it was an hour

    Advice to ManagementAdvice

    keep doing a good job

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    STAY TRUE TO YOURSELF AND YOU'LL BE FINE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Philadelphia, PA (US)
    Current Employee - Waitress in Philadelphia, PA (US)

    I have been working at T.G.I. Friday's part-time (less than an year)

    Pros

    It's perfect people right out of high school or college.
    Fast money
    Fast pace environment
    A lot of fun and there's always something to do
    It's never a dull moment and you get to meet a lot of cool people
    Everyone helps each other out and work together as a team

    Cons

    If you allow yourself to feed into the pettiness you won't last a week.
    It's a lot of running around like a chicken with it's head chopped off
    There's a lot of back stage drama
    It isn't as bad as you think just stay out of gossip and you'll be fine

    Advice to ManagementAdvice

    All of the managers are really cool and really helpful

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Lead Hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in East Point, GA (US)
    Former Employee - Hostess in East Point, GA (US)

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    You get a daily tip out and control the flow of the restaurant. Also got to keep tips I made working to-go.

    Cons

    I was paid less than minimum wage as a hostess due to the nightly tip out. Upon hiring manager said pay would average to about $12. That wan't nearly the case

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It's an ok place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Yonkers, NY (US)
    Current Employee - Shift Supervisor in Yonkers, NY (US)

    I have been working at T.G.I. Friday's full-time (more than 3 years)

    Pros

    I only worked there for a year, and got promoted to supervisor ( key hourly). Cool people, laid back environment, and most days good money.

    Cons

    I been waiting to be promoted to manager for over a year now. I'm constantly asked to go above and beyond what salary managers do. They keep feeding me empty promises, about being promoted, but keep hiring new managers, very frustrating.

    Advice to ManagementAdvice

    Care more, and sit in the office less

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Awesome coworkers, terrible customers!!! For someone relying on tips, you can make more money elsewhere if you choose th

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Cincinnati, OH (US)
    Former Employee - Server in Cincinnati, OH (US)

    I worked at T.G.I. Friday's part-time (less than an year)

    Pros

    They are willing to train you and have excellent training programs. They are very accommodating to your schedule as well.

    Cons

    Be careful which one you pick based on the area around it. You could either have the time of your life or a nightmare. Ours was close to several retirement homes... I learned to fear the bus drop off.

    Advice to ManagementAdvice

    Be a little more upfront with employees about what they are really getting into.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Restaurant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Manager
    Current Employee - Kitchen Manager

    I have been working at T.G.I. Friday's full-time

    Pros

    It can feel like you are working with a family within your team. Vacation and insurance is decent.

    Cons

    Interview and hiring process took about two months even though location was already in need of a manager. Paid for working 55 hrs per week although usually average 65+. Early mornings, late nights, and many holidays.

    Advice to ManagementAdvice

    Communication starting from the top and working down could use improvement.

    Negative Outlook
    Approves of CEO
  10.  

    not bad

    Current Employee - Server in Huntington, NY (US)
    Current Employee - Server in Huntington, NY (US)

    I have been working at T.G.I. Friday's full-time (more than an year)

    Pros

    very friendly group of people to work with, offered many chances to stay late and makes some extra cash, all you have to do is ask.

    Cons

    policy keep changing and not always for the better. money is not a sure thing cause of their cheap deals customers are offered, they buy a cheap item then leave a 5 dollar tip, then sit at the table for a few hours. Management just follows orders but they are always on edge cause corporate could come in any minute.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Okay could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server TGI Friday's in Richmond, VA (US)
    Current Employee - Server TGI Friday's in Richmond, VA (US)

    I have been working at T.G.I. Friday's part-time (less than an year)

    Pros

    The tips, fun energetic place to be.

    Cons

    Management just does not know how to be managers. DRAMA DRAMA DRAMA!!!!!!! I would never work at a place full of females. To much estrogen going through the store. This place needs new managers new servers. I've been here for 3 months and only liked two weeks of it. The pay is horrible, I have no clue how a two parent house can survive off of $2.13/hr I just started serving so I go home with maybe $20 a night. The food is entirely to greasy I can literally take my burger and squeeze at least two oz of grease out of it. THE ENDLESS APPETIZERS NEEDS TO END!!!!!!!

    Advice to ManagementAdvice

    Get better management and maybe people would actually start liking their job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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