Glassdoor is your free inside look at T.G.I. Friday's reviews and ratings - including employee satisfaction and approval ratings for T.G.I. Friday's CEO Nick Shepherd. All 147 reviews are posted anonymously by T.G.I. Friday's employees.
75% of the CEO
Nick Shepherd
Former Employee – worked at T.G.I. Friday's full-time for more than 10 years
Pros – Great brand recognition; dedicated to customer service; great menu; a lot of opportunities for growth; and some great market leadership.
Cons – A a General Manager dominated company in terms of incentives; a lot of tenure GM's that probably should go; can't seem to find their footing in terms of is it a restaurant with a bar or a bar with a restaurant; many store closings in market that I live in which have prevented some growth opportunities.
Advice to Senior Management – Don't be afraid to make some changes in your GMs that are not performing or driving key talent to other stores; support your GMs in building their sales that align with their local competition; keep staple items and allow markets to have items that sell well regionally but may not in other regions.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 14:15 PDT
Current Employee – been working at T.G.I. Friday's full-time for more than a year
Pros – good food and good employees
Cons – there wasnt really any cons
Advice to Senior Management – hire a few more dishwasers
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-08 13:38 PDT
Former Employee – worked at T.G.I. Friday's part-time for less than a year
Pros – Benefits and professional atmosphere for employees
Cons – THe scheduling was not always up to par
Yes, I would recommend this company to a friend
2013-05-08 18:30 PDT
Current Employee – been working at T.G.I. Friday's full-time for more than 3 years
Pros – Quick cash, always moving, fun co workeres, ability to move up, Easy menu, corporate training, Very flexible schedule. If you are in school they work with your schedule.
Cons – MIcro managed. The hours can be very long because the restaurant is open untill 2 am. The customers in the restaurant are horrible at times and the tips can be poor but you can still make money.
Advice to Senior Management – Don't sweat the small stuff.
Yes, I would recommend this company to a friend
2013-05-09 07:11 PDT
Former Employee – worked at T.G.I. Friday's full-time for more than 8 years
Pros – There are incentives for doing well. Servers are kept informed of all products. There are shift meetings prior to every shift where employees are able to hear about specials, promotions, and try new food items.
Cons – Managers expectations can sometimes vary.
Advice to Senior Management – There needs to be more consistency with management techniques.
Yes, I would recommend this company to a friend
2013-04-26 16:03 PDT
Former Employee – worked at T.G.I. Friday's as a contractor for more than a year
Pros – It was a Great Team
Cons – A Lot Of Office Politics
Advice to Senior Management – Be more strategic
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-17 18:41 PDT
Current Employee – been working at T.G.I. Friday's full-time for more than 8 years
Pros – Great benefits, You can tell that the company wants to care, just that somewhere along the way, it gets misplaced.
Cons – Terrible work hours, absolutely no work life balance. The pay isn't bad, but you can give up any hopes of a life
No, I would not recommend this company to a friend
2013-05-13 18:50 PDT
Former Employee – worked at T.G.I. Friday's
Pros – Works with schedule, and is very flexible.
Cons – There is a lot of turnover.
Advice to Senior Management – Hire/keep great people.
2013-05-07 19:49 PDT
Former Employee – worked at T.G.I. Friday's full-time for more than 7 years
Pros – Work Environment, Professionality, communication, Respect,
Cons – ha even if i would i couldn't find bad things for friday's
Advice to Senior Management – just be little bit more flexible :)
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-17 11:30 PDT
Former Employee – worked at T.G.I. Friday's full-time for more than a year
Pros – Excellent staff and great training
Cons – Wont have the incentive to work anywhere else
Advice to Senior Management – keep the knowledge flowing...and never stop learning
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-06 17:40 PST
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