T. Rowe Price

www.troweprice.com

T. Rowe Price Reviews

Updated 28 January 2015
Updated 28 January 2015
299 Reviews
3.6
299 Reviews
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T. Rowe Price President, CEO, and Director James A. C. Kennedy
James A. C. Kennedy
198 Ratings

Review Highlights

Pros
  • The company offers great work life balance, benefits, stock purchasing, etc (in 25 reviews)

  • Great benefits and comfortable work environment (in 38 reviews)


Cons
  • headset policy is cumbersome, even for a call center) (in 15 reviews)

  • Impact to ability to have appropriate work life balance (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    T. Rowe

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T. Rowe Price

    Pros

    They treat employees very well. Benefits are also good. 401(k), health, disability (short and long), vacation, sick leave, and many other benefit programs

    Cons

    They are a large company that can create a tough environment for some, but overall it is great company to work for.

    Advice to ManagementAdvice

    Most do this already, but taking a hands-on approach helps greatly.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Very interesting company with plenty of growth potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - 401k Specialist in Colorado Springs, CO (US)
    Current Employee - 401k Specialist in Colorado Springs, CO (US)

    I have been working at T. Rowe Price full-time (more than a year)

    Pros

    Growth potential is available in spades. Typically begin as a call center environment and move around from there. Plenty of opportunities to learn. Great benefits package.

    Cons

    Work-life balance can be an issue during busy seasons as overtime is dictated by the market conditions. Different ideas by managers in same department can lead to confusion.

    Advice to ManagementAdvice

    I feel like there should be more time directed to bettering the work-life balance, especially during peak seasons. (i.e. beginning of year, tax season, RMD).

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great way to start a career in Financial Services, amazing benefits but limited growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Supervisor in Tampa, FL (US)
    Former Employee - Former Supervisor in Tampa, FL (US)

    I worked at T. Rowe Price full-time (more than 8 years)

    Pros

    Best benefits by far! Not just in the industry but compared to many large companies. They basically fund your entire retirement with yearly 401k bonus for all employee's and company contribution both regardless if you contribute yourself (on top of company match for contributing yourself and yearly bonuses). Additionally, you get a ton of paid time off, good health plan options and lengthy, paid maternity/paternity leave. If you have a college degree and a good interview, they will hire you into a "customer service" role. Put your pride aside that you don't want to work in "customer service" and take it. You will learn so much in a short period about mutual funds, investments, retirement planning, etc. They hire mostly from within so growth can happen quickly (within 6 months) to better and higher paying jobs. They will pay for you to get your Series 7, 66 licenses. The people you work with make the job fun. Good atmosphere and opportunities to get involved in the community. This job will make your resume look good for future jobs but in most cases, that is about it.

    Cons

    Unfortunately once licensed, the roles are limited to "Sales" or "Leadership" roles. After a few years, most of the good and driven employee's leave to seek higher paying roles in the industry. Those that stay for more than 5 years, do so for the great benefits certainly not job satisfaction or advancement. The employee's that are client facing (phones which is most roles) are treated as easily replaceable (which funny because it is actually impossible to fire anyone). The interview process means little to nothing, it's all about your "buzz". HR needs to play a bigger role in the interview process internally. Lastly, the systems, processes and back office procedures are so outdated it's impossible to get anything done, escalated or resolved. The left hand doesn't talk to the right and no one knows answers to correct issues. Not a well oiled machine! Most of the time, your manager never worked in the job so has no idea how to help you resolve client issues (which there are a lot of).

    Advice to ManagementAdvice

    Spend a day, just once a quarter in the life of the associate that deal with the customers. There are so many frustrations and system limitations that end up in dissatisfied client experiences. I took hundreds of these "sup calls". Unfortunately the feedback goes nowhere. TRP spends so much money every year enhancing what they think needs to be done with the help of "marketing" but nobody has just listened to the customers directly from the source.

    Similar to the tuition reimbursement policy, put some sort of reimbursement policy in place for licensing associates! Associates are using TRP to get licensed then moving on.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Very good company, strong internship program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Baltimore, MD (US)
    Former Employee - Summer Intern in Baltimore, MD (US)

    I worked at T. Rowe Price as an intern (less than a year)

    Pros

    Great company culture, very "nice" managerial staff, not as intimidating as a NY firm

    Cons

    Slow (in terms of interviewing process)

    Recommends
  6.  

    Terrific place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Services Client Manager in Colorado Springs, CO (US)
    Current Employee - Personal Services Client Manager in Colorado Springs, CO (US)

    I have been working at T. Rowe Price

    Pros

    Excellent company to work for- good reputation, great training, and a lot of opportunity to move up within the company. I wouldn't have left had I not moved out of state.

    Cons

    Mandatory overtime during busy season.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern - Hourly
    Current Employee - Intern - Hourly

    I have been working at T. Rowe Price

    Pros

    Excellent people who have a dedication to learning and growth. The attention to detail was paramount. My superiors were very kind and always prepared to answer my questions.

    Cons

    There was a fairly substantial learning curve.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    OK Compay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T. Rowe Price

    Pros

    Nice work environment, beautiful campus

    Cons

    Used to have a good work life balance, but there are a lot of changes occurring, which makes a lot of employees question management. As with most corporate America jobs, it's a lot of politics, thy either like you or don't. Compensation is still below other companies in the industry.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Retirement Plan Coordinatir

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T. Rowe Price full-time (more than a year)

    Pros

    Friendly atmosphere, great starter job, availability to hop departments and become licensed. Excellent training programs.

    Cons

    10 people in line to replace you. You are 100% replaceable. Salary is not competitive and merit increases are laughable.

    Advice to ManagementAdvice

    Compensation - this needs to be realistic

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good for someone right out of high school to get experience, but not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PSC Representative
    Current Employee - PSC Representative

    I have been working at T. Rowe Price

    Pros

    This company does have good health insurance and the retirement benefits are better than most.

    Cons

    There is a high school mentality that stems across the RPS department. If your not part of the click or the popular you aren't in line for any kind of promotion or any consideration even if you have the credentials to support it. Also, expect to be micromanaged and watched heavily and constantly. One last point, this is just another customer service job... Even if you are correct/accurate in your position the client will always be right and you are wrong...you never seem to be able to win. Pay is also about $5-$10k lower than competitors in the same industry.

    Advice to ManagementAdvice

    There are a lot of talented people out there but you will never now if you don't give your employees the chance and hire/promote based on how much you like them and if they fit your mold. One last suggestion, but stop micromanaging. For an institution who has such a high turn around, you be surprised how many people will stay and go above and beyond for you if you let them do the job you originally hired them to do.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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