TD Ameritrade

www.tdameritrade.com
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TD Ameritrade Reviews

Updated 5 March 2015
Updated 5 March 2015
371 Reviews
3.5
371 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Ameritrade President, CEO & Director Fred Tomczyk
Fred Tomczyk
199 Ratings

Review Highlights

Pros
  • Work-life balance is good if you want to leave the office promptly at 5 (in 21 reviews)

  • Great benefits outside of salary (in 17 reviews)


Cons
  • No sick pay, multiple upper management positions for single teams, TPS reports (in 13 reviews)

  • In our department (Coaching) you are not conservative you might be looked down upon by middle management (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Tech Department is good to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in Jersey City, NJ (US)
    Former Intern - Anonymous Intern in Jersey City, NJ (US)

    I worked at TD Ameritrade as an intern (less than a year)

    Pros

    I was only a temporary intern but I was given mentorship and decent amount of responsibility considering my experience. My manager was very flexible with hours I put so if I was late, all I had to do was make up the time afterwords.
    Since I was a temp though I don't have too much insight on training full time employees get along with their time off policies

    Cons

    A temp intern won't face too much cons here.
    Some days work was a bit slow so it got boring.
    Pay for intern was kind of on the low side.

    Advice to ManagementAdvice

    The CTO and the rest of the leadership in the Tech section were very good leaders. Please continue on what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade

    Pros

    People are nice, culture is laid back yet aggressive

    Cons

    Technology is a constant challenge

    Advice to ManagementAdvice

    Train employees more

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    This was an excellent first internship experience that taught me about how a company of 60,000 employees worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern - Hourly in Omaha, NE (US)
    Former Intern - Intern - Hourly in Omaha, NE (US)

    I worked at TD Ameritrade as an intern (less than a year)

    Pros

    Positive environment, very nice co-workers. I learned a lot about how a large business worked but not as much about the industry I want to go into.

    Cons

    As an intern (probably not super qualified for the job coming in) I was intimidated by experienced people who spoke in very technical finance lingo. I wished this job was more of an educational experience rather than answering the phones. I think their goal in having interns answer the phones was pretty much to alleviate call volume coming in.

    Advice to ManagementAdvice

    None - all experiences with them were positive

    Recommends
    Neutral Outlook
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  5.  

    One of the best I've worked for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Ameritrade

    Pros

    Great people, great environment, growing technology, great benefits . Not enough good things to say.

    Cons

    Growth is lacking for current employees. Get hired in at the highest you can, because you'll get stuck

    Advice to ManagementAdvice

    Grow successors from within the company instead of depending always on outside resources. It will go a long way with moral and retention of employees. Management needs to follow through with what they "say" they're going to do. Not just talk about it and let you down.

  6.  

    Great Firm

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade

    Pros

    Great people, great teamwork, and a great way to stay connected to the financial markets

    Cons

    can't think of any worth talking about here

  7.  

    Overall, good place to work in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier III Support Engineer/Architect
    Former Employee - Tier III Support Engineer/Architect

    I worked at TD Ameritrade full-time (more than 5 years)

    Pros

    NJ office is a good location
    Growing company
    Always at the cutting edge of new technology (for an enterprise company)
    Hours are pretty reasonable (9-6) most of the time. If you are gunning for promotions, you usually have to at least act like you are working more hours. Working smarter doesn't seem to matter from what I can tell.
    There is usually a 5-15% bonus every year
    Business casual
    Work from home is ok once every 2-3 weeks usually

    Cons

    The work life / environment tends to fluctuate over time. At times it is great, there is focus on good growth and useful technologies and goals.
    Other times management is playing political games and productivity suffers.
    Sometimes they just say "cut 1-5%" and someone in almost every team is cut.

    Advice to ManagementAdvice

    They are a big company now so they suffer from the usual temptation of disfunction.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Okay to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services & Risk Management in Fort Worth, TX (US)
    Former Employee - Client Services & Risk Management in Fort Worth, TX (US)

    I worked at TD Ameritrade full-time (more than 5 years)

    Pros

    Great training and learning opportunity if you are new to the industry.
    Decent pay.
    You can build your own career path if you are willing to network.

    Cons

    Lack of a clear career path can be difficult for those who are not good at networking.
    Depending on your position, your numbers may be the only thing that defines you.
    Not everyone in leadership deserves to be a leader.

    Advice to ManagementAdvice

    Promote based on skills and quality of work, not who your friends are.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    TD Ameritrade-Call Center Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Omaha, NE (US)
    Current Employee - Call Center Representative in Omaha, NE (US)

    I have been working at TD Ameritrade full-time (more than 8 years)

    Pros

    If you have been with the company for a few years the pay is acceptable.

    Good hardworking people below the director level

    Good place to start

    Cons

    Micromanaged-You are expected to talk constantly about your productivity (total calls and total sales leads). Your numbers are posted every day on a grease board for all in the call center to see. And you can end up on reports sent up to the Managing Director level should your productivity drop below certain levels.

    No real empowerment. If you have ideas, they will be put into an electronic suggestion box but you may never hear about them again. Your ideas are turned over to others for evaluation and resolution.

    Every year the demands for more productivity are increased.

    Getting a lateral move or promotion outside the call center is extremely difficult because you almost never interact with outside departments.

    Advice to ManagementAdvice

    Management has to understand that the costs to train an associate for a financial firm are quite high. The constant pressure to increase productivity leads to higher attrition levels and ultimately lower productivity. Shaming associates through public embarrassment will not in the long run achieve the numbers need to positively affect the bottom line. Having an Associate Engagement Team which does nothing but organize rewards for reaching productivity goals is not empowerment nor can it lead to engagement. Having to "reward" reps for filling out the annual engagement survey should be a strong indicator as how employees feel they are valued.

    Neutral Outlook
  10.  

    Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern - Hourly in Fort Worth, TX (US)
    Current Employee - Intern - Hourly in Fort Worth, TX (US)

    I have been working at TD Ameritrade

    Pros

    work life balance company values

    Cons

    person growth compensation personal growth

    Advice to ManagementAdvice

    more training discussing perks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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