TD Ameritrade Reviews

Updated 27 August 2014
Updated 27 August 2014
309 Reviews

3.5
309 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Ameritrade President, CEO & Director Fred Tomczyk
Fred Tomczyk
169 Ratings

Review Highlights

Pros
  • Work-life balance is good if you want to leave the office promptly at 5 (in 18 reviews)

  • Great benefits outside of salary (in 17 reviews)


Cons
  • No sick pay, multiple upper management positions for single teams, TPS reports (in 12 reviews)

  • I have no idea why some reviews suggest there is a good work/life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    TD Ameritrade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emerging/Premier Representative  in  Omaha, NE (US)
    Current Employee - Emerging/Premier Representative in Omaha, NE (US)

    I have been working at TD Ameritrade full-time for more than 3 years

    Pros

    Great way to start a career in the financial services industry

    Cons

    Entry level customer service is actually a high pressure sales job.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Financial Representative

    Former Employee - Financial Representative  in  Fort Worth, TX (US)
    Former Employee - Financial Representative in Fort Worth, TX (US)

    I worked at TD Ameritrade full-time for more than a year

    Pros

    Great company culture, great training and management

    Cons

    Unless you are a top dog producer, hard to move out of rep role. Boring location, your coworkers can only be so much fun

    Recommends
  3.  

    Good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade full-time

    Pros

    Company has a vision for the future and has the right trajectory to be successful

    Cons

    Working across different departments can be challenging

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Enjoyable, interesting, and full of learning and development.

    • Career Opportunities
    Former Employee - Customer Service Intern  in  Omaha, NE (US)
    Former Employee - Customer Service Intern in Omaha, NE (US)

    I worked at TD Ameritrade part-time for less than a year

    Pros

    Good office culture, a lot of emphasis on personal and professional growth, plenty of opportunities for expanding skills and talents.

    Cons

    There is not a lot of upward mobility, unless you stay with the company for a long time.

    Advice to ManagementAdvice

    Always consider talent and true merit for promotions before mere experience or time at the company.

  6.  

    Is Solid and reliable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant  in  Springfield, MA (US)
    Former Employee - Investment Consultant in Springfield, MA (US)

    I worked at TD Ameritrade full-time for more than 5 years

    Pros

    It's a large Corporation and easy to get lost in the rest of the herd

    Cons

    High turn over, lack of loyalty

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade as a contractor for more than a year

    Pros

    Good company culture and the training is excellent. Everyone is really helpful and willing to lend a helping hand . I also enjoyed that because they are a 24 hour facility they had a full cafeteria open majority of the day with lots of options for breakfast, lunch and dinner.

    Cons

    No opportunity to be promoted unless you know someone. You can be good and no one will care. The lack for growth or potential to grow makes the company NOT so great.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Financial Reprentative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at TD Ameritrade

    Pros

    Great company to work for
    They appreciate their associates
    They will train you and help you get your licenses
    They have mutilated schedules to fit your lifestyle
    They have opportunities for growth

    Cons

    24 hour call center, so you may have to work on a late shift or overnight shift to start

    Advice to ManagementAdvice

    Look at the pay comparable to other companies.
    Pay for more fore sales

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Investment Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Branch Investment Consultant  in  Omaha, NE (US)
    Current Employee - National Branch Investment Consultant in Omaha, NE (US)

    I have been working at TD Ameritrade full-time for more than 8 years

    Pros

    Potential to make $300k+

    Cons

    Potential to make $300k+ .... Only if you are a top 1% performer.
    Goals continually increase while work load also increases the longer you have been there making it very difficult to achieve longevity in this role. Management has no intentions of increasing longevity for this role regardless of the rah rah they spit out. Many false promises. They burn more resources finding ways to NOT pay you fairly in many circumstances. Even when they know it isn't fair they say they will look at ways to adjust comp plan in the future . Comp Plan adjustments are rarely in the favor of the sales associate.

    Advice to ManagementAdvice

    Put your money where your mouth is.
    Be honest, no more B.S.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Drastically cut the pay plan....Culture changed as well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant  in  DFW, TX (US)
    Former Employee - Investment Consultant in DFW, TX (US)

    I worked at TD Ameritrade for more than 5 years

    Pros

    Easy hours, Good benefits with vacation, tuition reimbursement, etc.

    Cons

    No real latitude to customize whats right for client unless its putting them in a mutual fund or ETF portfolio. All portfolios have a good portion of fixed income and can't customize allocation so if client already has fixed income outside the portfolio it doesn't matter. You can send to RIAs but can't talk about specifics, can only set meeting and hope it closes. TD is REAL strict on what you can and can't say, really focuses on dials and contacts instead of quality of interaction. Once you put a clients money in one advice solution you can't get paid on the same money EVER if they decide to move it out and then ask for help again. Employees are jumping ship often for Scottrade since the CEO of Scottrade is the old Head of Sales for TD Ameritrade back when the days were good. Its good if you need to cut your teeth in the industry but then move on.

    Advice to ManagementAdvice

    Consider focusing on quality, not quantity of interactions. Consider other portfolios that are 100% equity if client has fixed income outside portfolio. Consider making the comp plan more attractive. Maybe add trails so that IC's are motivated to keep clients in advice solutions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Client Development  in  Omaha, NE (US)
    Former Employee - New Client Development in Omaha, NE (US)

    I worked at TD Ameritrade full-time for more than a year

    Pros

    Fairly flexible, good managers, base plus commission - the better you were the more you could make. Have heard they have changed commission structure some now though.

    Cons

    Call center/Cube farm feel. Mostly inbound work for New Client Development position. As people start to do well the commission structure can change from a quarter to quarter basis. In the New Client role there is some grey area on what you can get commission paid on about how leads are qualified.

    Advice to ManagementAdvice

    Try to be more clear on commission and how leads are qualified. Stop worrying so much about adherence levels and compliment the people that produce.

    Recommends
    Neutral Outlook
    No opinion of CEO

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