TJX Companies

  www.tjx.com
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TJX Companies Reviews

Updated Jul 31, 2014
All Employees Current Employees Only

3.0 361 reviews

76% Approve of the CEO

TJX Companies President, CEO, and Director Carol M. Meyrowitz

Carol M. Meyrowitz

(203 ratings)

51% of employees recommend this company to a friend

Review Highlights

Pros
  • An honest people place with a real work - life balance not just lip service (in 27 reviews)

  • Good benefits, Have an open door policy that is worth utilizing (in 15 reviews)


Cons
  • Upper management is always changing the methods of operation to try some new scheme (in 18 reviews)

  • There is no higher pay for those returning to another internship or full time job (in 17 reviews)

More Highlights
361 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great people and great work ethics.

    Senior IT Business Analyst (Former Employee) Framingham, MA (US)

    ProsOpen and great communication channel with management team. Great peer support.

    ConsUnrealistic time management for projects.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Good Company with nice management team.

    Anonymous Employee (Former Employee)

    ProsFlexible for 2nd jobs or school schedule. Relaxed work environment.

    ConsPay scale and not enough help when busy.

    Advice to Senior ManagementHire more and pay more.

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    They are the perfect place to work for a little extra cash.

    Sales Associate/Cashier (Current Employee) Denver, CO (US)

    ProsSome of the Pros are;
    They work with your schedule,
    The people are fun to work with,
    And the management is easy to work with.

    ConsSome of the cons are;
    Standing at the register can get old,
    Some of the customers can be mean,
    And its hard to find someone to cover a shift when you need it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good for part time work if you don't need a lot of hours, great flexibility for a college student

    Anonymous Employee (Former Employee)

    Pros10% discount, 20% discount every few months, Flexible scheduling Easy to take time off, cell phone discounts, opportunity for extra hours if people call out. Decent benefits if you work full time.

    ConsConstant pushing of credit cards, very specific procedures and policy you need to abide by, If you apply and are hired you waive your right to settle any disputes with the company externally, which means you can't sue and it will be handled by someone that they hire. Not a lot of opportunity to grow in my opinion you don't want to be stuck here for the rest of your life. If you do happen to become a supervisor aka coordinator the raise is typically only a dollar, and it is a lot of pressure, Consider yourself warned.

    Advice to Senior ManagementRevise your open door policy to include a HR person that associates can confide in with out fear of repercussions. Stop hiring people who are not good people, okay I know that is almost impossible but don't put them in positions of power, employees should not hate their managers or feel like they can't talk to them

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Like a bad sorority -- no free will

    Allocation Analyst (Former Employee) Framingham, MA (US)

    Pros.....well......... it's a big company meaning benefits are good/steady and everything is very structured, meaning promotions were frequent. The facilities were nice-ish and the

    ConsWhere to start.......
    -very little autonomy in business-level decision-making. Management emphasized "speak up!" so much during training that you almost believe it. If you have too many ideas people look at you weird (they do things one way and one way only) and if you don't speak up enough because, say, you analyze internally and do not jump up and down in your chair when your product turns, then you are a black sheep-- and you will be called out.
    -promotions were frequent but they treated people like a mass cycle -- even if you weren't really a good leader you would get promoted for the heck of it
    -never have I ever been as disrespected as I was at this company. I graduated top of my class, had several job offers (clearly accepted the wrong one), and am overly-passionate about my career. I had upper management pull me into their office and tell me, and I quote, "You will never be successful." Talk about encouragement! I've moved on to another company where I've been given the autonomy and respect I deserve/earned.
    -it is considered inappropriate to talk to someone who isn't your direct manager about business ideas/questions or career advancement. EVERYTHING has a process here -- you must pay your dos and fall into rank.

    Basically, if you love fashion/merchandising and want that career path then you may want to consider it. But if company culture and top-down respect is important to you, you will be disappointed. If you can stomach it you may want to at least get through training because having this on your resume in the merchandising world is a big plus. Good luck to you.

    Advice to Senior ManagementManagement has recently revamped the training program which is nice in theory but according to my 10+ friends who are still there they feel it's had an overly negative effect rather than improving "the next crop" of new analysts. They run a tight business and get what needs to get done done, but employee culture is like a hostile sorority at times and there is little to no autonomy. I would say change this, but unfortunately I think TJX has been and will continue to be stuck in their ways.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Coordinator

    Anonymous Employee (Former Employee)

    ProsIt was flexible if you knew way ahead of time when you needed off. Schedule was always out at least 2 weeks ahead.

    ConsPay was too low for the amount of work required. Payroll would get cut and the same amount of work was expected to be accomplished.

    Advice to Senior ManagementPay needs to match the requirements of the job title and not just pay the lowest amount possible.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    It's a great place to work!

    Merchandise Coordinator (Current Employee) Buffalo, NY (US)

    ProsGood benefits for full-time workers, including medical, dental, and eye insurance, plus 401k and vacation time; friendly management;

    Consthere tends to be a lack of organization amongst the district I work in, so it is hard to find the right people and time to discuss promotions.

    Advice to Senior ManagementNeed better training for new hires

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Decent starter job

    Sales Associate/Cashier (Current Employee) Miami, FL (US)

    ProsFlexible work hours, especially if you are a high school/college student. The work load, though overwhelming at times, eventually takes some getting used to, weekly pay check, locations all over the US. Great employee atmosphere, though it may vary according to your location. Reputable, well-doing company of years.

    ConsLow pay, you can spend over a year at minimum wage, regardless of consideration or opinion managers may have on you. It's very hard to move up the ladder on this one, as most positions are usually already taken up, and they mostly need sales associates. Yearly raises are generally low.

    Advice to Senior ManagementTry to devise one style of management, not around four, and agree on the way the store should be run. There are too many managers, as many as four, in one specific store, not counting the coordinators, of course, who aren't managers.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Nothing to rave about...

    Assistant Store Manager - Operations (Current Employee)

    Pros-Good benefits
    -Decent pay
    -Growth opportunities
    I enjoy the benefits that are available with good coverage and reputable vendor. Join their culture and opportunity for growth is excellent.

    Cons-Heavy work load
    -High turnover
    -Lack of communication
    Being a manager feels like "lost in translation". Value for management is loss due to poor associate relations.

    Advice to Senior ManagementImprove upper management communication
    develop a better training
    different visions, different goals, lack of goals being align

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    A big company that could be great but due to poor management and culture leaves many employees dissatisfied

    Allocation Analyst (Former Employee) Framingham, MA (US)

    ProsThere is a lot of room for growth if you are lucky to be placed in a good division with a good manager. The career path within Planning and Allocation is very well defined, although most analysts don't actually stay with the company to advance.
    There are a lot of benefits right away including medical insurance, paid time off, 10% corporate discount, and average compensation for the Boston Metro area.

    ConsTJX's Planning and Allocation division does not embrace diversity; beyond a lack of diversity in race and cultures, there is a lack of diversity in the way people think which led to processes and people being hesitant to change. If you fit into their mold then you might have a great experience at TJX, but there is a very low retention rate due to people falling outside of that mold and being very dissatisfied.
    Work-life balance is highly dependent on the division you are placed into, some work 9-5 everyday while many others do not, some even requiring weekend shifts. Around the holiday seasons it can be difficult to get time off if you are in a smaller team because they always need some people in the office.
    Overall, I am in agreement with other reviewers who believe that the culture is driven by sorority style politics. Rather than promoting development in employees it is more important to adapt to the culture. The professionalism is very low and body image/unhealthy dieting are commonly discussed topics in the office.

    Advice to Senior ManagementActually employ managers who have the ability and interest in managing their employees, rather than those who are solely self-interested in their own career path. Most managers, but not all, within P&A are just there as a stepping stone to going into the buying world.
    Also, instead of instilling the philosophy that employees are disposable, continue to develop employees after the training period and work together to place employees with a proper manager for their skill set.
    Don't expect recent college graduates with no previous planning education and only a few months on the job to be tremendous. The pressure of feeling disposable and having little support does not produce a great environment for those employees to grow.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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