TSA (Transportation Security Administration)

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TSA (Transportation Security Administration) Reviews

Updated 25 August 2014
Updated 25 August 2014
174 Reviews

2.5
174 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TSA (Transportation Security Administration) Administrator John S. Pistole
John S. Pistole
75 Ratings

Review Highlights

Pros
  • It is pretty good pay for a job that is non-skilled labor (in 16 reviews)

  • Good pay for the work and good benefits (in 15 reviews)


Cons
  • The TSA is moving to a part-time work force in order to decrease costs and increase flexibility with scheduling (in 10 reviews)

  • Too many chiefs not enough Indians-Poor management (in 8 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Entry-level Government Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TSA OFFICER  in  Las Vegas, NV (US)
    Former Employee - TSA OFFICER in Las Vegas, NV (US)

    I worked at TSA (Transportation Security Administration) full-time for more than 5 years

    Pros

    Your co-workers are going to be interesting and the reason you're going to want to go to work. Good people, lots of different backgrounds that add to underrated passenger experience (customer service). Great training staff even though they are often over worked and under appreciated. Good benefits and starting pay.

    Cons

    Bad management, very two-sided and wont have your back if something serious happens. Drug testing is heavily in favor of TSA even if you do not test dirty. Performance reviews (PASS) are not a true representation of daily activities. Washington/ upper management will use omission and deceit to inaccurately score performance reviews. In order to NOT PAY officer bonuses at the end of the year they will tell you that no matter how well you have preformed as an officer, NO ONE will receive a score over a certain point which results in thousands of officers not getting a fair chance at their bonus.

    Advice to ManagementAdvice

    It's time to start taking care of your officers or you will suffer their same fate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good pay and benefits for no experience, limited upward mobility, somewhat hostile work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer  in  Los Angeles, CA (US)
    Current Employee - Transportation Security Officer in Los Angeles, CA (US)

    I have been working at TSA (Transportation Security Administration) part-time for more than a year

    Pros

    Starting wage, scheduled raises, paid time off, government benefits, great place for exposure to working with thousands of people a day, a whole lot of overtime offered.

    Cons

    A whole lot of negative employees, much left to be desired from a majority of management, job responsibilities constantly change yet there is little to no training, all said it is a challenging environment to operate in and even with the cons TSA does strive to provide excellent public service.

    Advice to ManagementAdvice

    more emphasis on training rather then discipline.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    TSA at Birmingham Alabama was a very stressful place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tso  in  Birmingham, AL (US)
    Former Employee - Tso in Birmingham, AL (US)

    I worked at TSA (Transportation Security Administration) full-time for more than 10 years

    Pros

    it was a government job with good federal benefits.you have a chance to transfer to other federal jobs and take your seniority with you.

    Cons

    the tsa has poor management and the rules would change every other month.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Government work

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Supervisory Transportation Security Officer  in  Irvine, CA (US)
    Current Employee - Supervisory Transportation Security Officer in Irvine, CA (US)

    I have been working at TSA (Transportation Security Administration) full-time for more than 8 years

    Pros

    Great benefits and retirement and it could be a good place to work

    Cons

    You are tested every 3 months it is the only government job you have to be tested and if you fail you are terminated from your job,

  6.  

    my experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Security Officer  in  Greenville, MS (US)
    Former Employee - Transportation Security Officer in Greenville, MS (US)

    I worked at TSA (Transportation Security Administration) part-time for more than 3 years

    Pros

    i met some wonderful people

    Cons

    lack of hours no room for advancement

    Advice to ManagementAdvice

    lighten up

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Poor leadership from Assistant and Deputy Assistant Administrators

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Chief  in  Arlington, VA (US)
    Former Employee - Branch Chief in Arlington, VA (US)

    I worked at TSA (Transportation Security Administration) full-time for more than 10 years

    Pros

    Excellent Mission and dedicated people

    Cons

    Leadership thinks knowledge is hierarchical - the people that know the most are at the top. This is definitely false.

    Advice to ManagementAdvice

    Listen too the employees and quit trying feather your own position. Don't hire technically incompetent deputy administrators.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Not worth the stress, you will age before your time if you buy into all the politics!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Transportation Security Officer  in  Chicago, IL (US)
    Current Employee - Master Transportation Security Officer in Chicago, IL (US)

    I have been working at TSA (Transportation Security Administration) full-time for more than 8 years

    Pros

    Good pay, good benefits. You MAY find and keep a friend or two. You MIGHT even meet ONE or TWO good supervisors/managers. Great experience gained. You'll meet a lot of different people & stars.

    Cons

    Terrible management at ORD airport, too much favoritism, too much like high school, promotions based on who you know & who's on your panel for the interview, terrible work-life balance, they don't care how sick you are, if you can breathe "GET TO WORK"! Government shuts down, no pay "GET TO WORK"! I can probably count on one hand how many people deserve to be in a supervisory or management capacity! It's bad!!! Run away!!! I would too if I hadn't gotten so complacent & numb to all the garbage & politics. When you can finally get a door open for a promotion, you find yourself in a whole new load of garbage.

    Advice to ManagementAdvice

    The devil is a lie!!!!! Start CARING for your frontline people ORD management!!!! Officers matter & have feelings & lives to carry on with too!!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Unreal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tso  in  Philadelphia, PA (US)
    Former Employee - Tso in Philadelphia, PA (US)

    I worked at TSA (Transportation Security Administration) part-time for less than a year

    Pros

    Passengers are fun and engaging, no control of how employees treat each other or how they are treated by mgt. lots of unfair and uneducated decisions--unless you are political--for this low paying job...each check point is different

    Cons

    Bad Management, no people management skills, most supervisors and managers do not work hard enough

    Advice to ManagementAdvice

    Manage/ this is a business--need to standardize practices...Get better supervisors and managers on the floor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    frustrating

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration)

    Pros

    It's a federal job so you can transfer nationwide.

    Cons

    Working for people who don't know what they are doing.

  11.  

    Not the best not the worst (phl)

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration)

    Pros

    Exactly benefits get to meet many people from around the world great coworkers

    Cons

    Mangers mirco manage very high impact area

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