TUI Travel Reviews

Updated 27 March 2015
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3.0
68 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
TUI Travel CEO Peter Long
Peter Long
24 Ratings

Pros
  • Being able to move around the world to different locations is fantastic (in 3 reviews)

  • healthy working environment & good people (in 4 reviews)

Cons
  • Senior management does not support or provide enough resources to allow employees to do a great job (in 3 reviews)

  • Brands and different companies under main holding company tended to be convoluted (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. A flexible, dynamic business with lots of opportunties to develop a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - International Management Graduate
    Current Employee - International Management Graduate

    I have been working at TUI Travel full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible, dynamic, many career opportunities, innovative and good company culture.

    Cons

    Due to the nature of business, plans can change often and with short notice - need to be very flexible.

  2. Travel with smile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Āgra, Uttar Pradesh
    Current Employee - Anonymous Employee in Āgra, Uttar Pradesh

    I have been working at TUI Travel full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best company to deliver best services to client

    Cons

    take care our client important things

    Advice to Management

    they are very gud

  3. Good working atmosphere, but could move with the times to support flexible working.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England (UK)
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England (UK)

    I have been working at TUI Travel

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good colleagues and change initiatives.
    Well-managed for future company growth.

    Cons

    Individual progression and internal career opportunities are lacking.

    Advice to Management

    Identify and promote/support good employees, before they get bored or frustrated and leave.

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  5. Very Good Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Crawley, West Sussex, South East England, England (UK)
    Current Employee - Customer Service Representative in Crawley, West Sussex, South East England, England (UK)

    I have been working at TUI Travel

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible working patterns, net rate holidays, pension, good salarie

    Cons

    late shifts, Sunday's, not great canteen,

    Advice to Management

    None.

  6. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources
    Current Employee - Human Resources

    I have been working at TUI Travel

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Give colleagues the opportunity to develop
    Great career progression
    Market Leading pay & benefits
    Has a real family feel about the organisation
    Senior management are very engaging
    Strong brand name within the market

    Cons

    I cant think of any that would impact my life or role at TUI

  7. Helpful (1)

    Ok if you aren't looking for long term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Agent in London, England (UK)
    Former Employee - Travel Agent in London, England (UK)

    I worked at TUI Travel full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Working in travel! I loved what I did the job of selling holidays all day was great. My passion
    Benefits were pretty good

    Cons

    Pay is rubbish! No job as an adult should you be paid so little!!
    Even as top seller commission was rubbish.
    No career prospects sadly!

    Advice to Management

    Some Management need training 1 manager we had was far too big for her boots and luckily was demoted!

  8. Helpful (2)

    A frustrating environment for forward-thinking employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)

    I worked at TUI Travel

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work/life balance is good, time-off is OK

    Cons

    Poor management, lack of decision-making, fear of change and resistance to using tools online to promote their product.

  9. Helpful (1)

    Hierarchy and then some !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT in Luton, East of England, England (UK)
    Current Employee - IT in Luton, East of England, England (UK)

    I have been working at TUI Travel full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Lots of committed staff who go above and beyond
    Holiday concessions after qualifying period

    Cons

    This is without a doubt the most hierarchical company I have ever worked for. Managers in my department seem to accentuate this much to the demoralisation of the majority. There is objective, charter and local strategy overkill which stifles creativity and ultimately just focuses managers on hitting targets and ticking boxes.
    Management styles seems to be stuck in a previous decade, trust your people to perform, park egos and old style management techniques at the door.

    Advice to Management

    Be serious about taming the hierarchy and you will instantly get a more engaged workforce. Internal communications should be sent out to everyone not just selected grades of employees.

  10. Helpful (1)

    Bit shaky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Clearwater, FL (US)
    Current Employee - Anonymous Employee in Clearwater, FL (US)

    I have been working at TUI Travel full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Products are brilliant.
    Health insurance is very affordable.
    Location is convenient.

    Cons

    Only 6 bank holidays
    Some departments are allowed flexible work schedules
    Uk team has completely different freedom of flexibility and working from home than the U.S. office
    US office gets the least amount of bank holidays,
    Not closed day after Thanksgiving
    Exec team is out of touch with technology and customer experience
    Micromanaged
    If you are a manager, you are not allowed to run your team
    Pay is lower than average

    Advice to Management

    Let people get their jobs done
    Stop coming up with ideas that affect many people and just throw it in their laps, get the people who are doing the works ideas as to when things can get accomplished. Treat everyone fairly, and equally.
    Actually give people raises.

  11. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CRM in Luton, South West England, England (UK)
    Former Employee - CRM in Luton, South West England, England (UK)

    I worked at TUI Travel full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really enjoyed working at the TUI Travel, great people and great culture. Lots of out of work events ans staff trips abroad. Spot on work/life balance. Amazing perks if you like travelling

    Cons

    There is a chance to progress only if you'd go to a different department. Hard to progress within the same department unless someone leaves

    Advice to Management

    Keep doing what you're doing

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