Ted Baker London Reviews

Updated 15 April 2015
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3.3
48 Reviews
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Recommend to a friend
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Raymond Stuart Kelvin
6 Ratings

Employee Reviews

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  1. Fun working environment, typically nice customers, not bad for retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor in London, England (UK)
    Current Employee - Sales Advisor in London, England (UK)

    I have been working at Ted Baker London part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    1 hour lunch break, 75% discount on uniform clothes plus 30% off friends & family discount, often friendly staff and customers

    Cons

    Employee discounts are budgeted with a spending cap, so you cannot purchase all that you want. Uniform must be approved by management and can often be strict. For example, women were are not allowed to purchase jeans as sales advisors at my store. Part-time employees were often not allowed to purchase full suits as items would take up too much of an employee's budget.

    Advice to Management

    Would be great if employees were allowed to have some more perks.

  2. Up and down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ted Baker London

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The clothing is amazing and the stores are a great place to network with people in the city. If you can stay long enough the name will look great on your resume. Stores have a very loyal clientele.

    Cons

    There is no structure with management. The way the inner business runs with things like client holds, alterations and shipping client purchases are a mess and cause delays and client issues.
    You have to pay for your clothing allowance and you barley get a lot to begin with. Growth happens rarely. And managers care more about themselves them assisting and helping there associates. The commission structure for the soho store is crap, and all managers in all the stores have to sell and hit an ADH. Which is anoying when there is barly any traffic during the week, and the weekends are overloaded with part timers that are trying to hit there sales goals. Basically there are to many fish swimming in one small fish bowl. Managers do not train you for anything and you are expected to just learn from other employees.

    Advice to Management

    Get more organized with all in store operations. Learn product knowledge so you can train your employees. Stop overloading with sale associates on the sales floor it takes away sales from commissioned employees. And if your going to make people pay for the clothing stop being so cheap about 2 pants two shirts and a jacket isn't enough for an employee pushing 40 hours a week.

  3. Stressful but worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work In the Head Office in London, England (UK)
    Current Employee - Work In the Head Office in London, England (UK)

    I have been working at Ted Baker London full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great projects, tons of creative input. Ray kelvin is a good laugh.

    Cons

    SO MANY RULES! We are treated like children.

    Advice to Management

    Tone down on the patronising rules. And stop talking to us like we are children.

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  5. A great company/brand to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Bethesda, MD (US)
    Former Employee - Sales Associate in Bethesda, MD (US)

    I worked at Ted Baker London part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - The culture created by the company is incredibly innovative and keeps retail interesting!
    - The people who work for Ted Baker are INCREDIBLE AND NICE!
    - Great discounts.

    Cons

    - Working for/in Bloomingdales and having to deal with the constraining and awfulness that is Bloomingdales.

  6. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in London, England (UK)
    Former Employee - Sales Associate in London, England (UK)

    I worked at Ted Baker London

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good discount, nice people to work with.

    Cons

    There are obvious cliques formed

  7. Helpful (1)

    Stressful because of Fifth Ave Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY (US)
    Current Employee - Sales Associate in New York, NY (US)

    I have been working at Ted Baker London part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pros were meeting very interesting people, corporate offices located upstairs, press events, top sales in the nation, high foot traffic, exclusive lines, beautiful store, top-performing team, sales incentives and bonuses. Bonuses were often hit because of the high foot traffic and location.

    Cons

    Architecture separates team. Stressful work environment because of foot traffic, LP issues, etc. Store is opened longer than other locations in city. Incredibly difficult to get requested days off verified and accepted.

    Advice to Management

    LP problems should not be directly blamed on sales associates. Schedule more associates throughout the day. Respect employee's need for certain days off.

  8. Helpful (1)

    No opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate At the Stand Alone Store in San Diego, CA (US)
    Current Employee - Sales Associate At the Stand Alone Store in San Diego, CA (US)

    I have been working at Ted Baker London part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Clothes are cute, interesting customers, unique sense of style

    Cons

    no chance to get promoted. Managers are too buddy buddy. Last time that I worked there the West Coast Area Manager was making inappropriate sexual jokes about the store managers husband. I feel in the next 10 years these people will be weeded out and Ted will be a lot better.

    Advice to Management

    Small companies need to work out their flaws. In 10 years or so, with the growth of this company, it will be much better. You have to wait for time to pass.

  9. Great company to work for, great chances to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Miami, FL (US)
    Current Employee - Sales Associate in Miami, FL (US)

    I have been working at Ted Baker London part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots's of positions to grown in the company

    Cons

    The leadership in most of managers should be more professional.

    Advice to Management

    Micro-managment

  10. Very TEDucational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Ambassador in Richmond, London, England (UK)
    Former Employee - Brand Ambassador in Richmond, London, England (UK)

    I worked at Ted Baker London full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great atmosphere in store, combining rigarous training to ensure you are at the top of your game. Great enthusiasm from other staff and management and brilliant staff benefits and perks. There are opportunities to move around as I moved from the Portsmouth to Richmond stores and both were very enjoyable. Team training and knowledge about the brand was exciting to learn about and inform customers about every day.

    Cons

    Challenges included retaining the large amount of information that was expected by management in order to be well versed in both the product and company history.

    Advice to Management

    Please remember that your staff are new and it takes time to be well versed in the company history and procedures. This can even be the case when moving between different stores as there are differences between outlets and full price stores. It is a learning process and takes time and repetition before these skills become second nature.

  11. One Year at Ted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Person in Edinburgh, Scotland (UK)
    Former Employee - Sales Person in Edinburgh, Scotland (UK)

    I worked at Ted Baker London full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The training is like nothing i have encountered before, very informal but taught me lots about my self and my approach to customers. i was constantly encouraged to learn different aspects of the business such as the admin systems, weekly reports and figures, not just sales. This certainly helped when i left to go on university placement, as the training and drive carried through.

    Cons

    there can be a lot of pressure to hit targets, as is the case in many retail positions. being in part of a concession in HOF I often found my self being pestered by store managers to push master cards on customers, this can be very awkward and uncomfortable.

    Advice to Management

    take into consideration the amount of hard work your sales staff put in, and perhaps pay them a wage to match that responsibility.

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