Ted Baker London
3.1 of 5 23 reviews
www.tedbaker.co.uk London, United Kingdom 1000 to 5000 Employees

Ted Baker London Reviews

Updated Mar 27, 2014

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3.1 23 reviews

                             

80% Approve of the CEO

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Robert Breare

(5 ratings)

61% of employees recommend this company to a friend
23 Employee Reviews
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Overall a wonderful company

Sales Associate (Former Employee)
Atlanta, GA (US)

I worked at Ted Baker London part-time for less than a year

ProsThis is fun company that's great to work for. There's a lot of support and individual recognition. Wit and knowledge are at the core of the company. Product knowledge and seminars are often and thorough.

ConsThe pay could be better. The location that I worked at needed a stronger leader.

Yes, I would recommend this company to a friend

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DON'T DO IT

Floor Manager (Current Employee)
San Diego, CA (US)

I have been working at Ted Baker London full-time for more than a year

ProsCute items from time to time

ConsEVERTHING..... Bad management, discount, work load, environment is very high school

No, I would not recommend this company to a friend

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Colorful Company with Enthusiastic Employees

PR Intern (Former Employee)
New York, NY (US)

I worked at Ted Baker London as an intern for less than a year

ProsGreat opportunity for creativity, usually only have 1 or 2 interns per department so they really utilize you

ConsUnpaid and at the time did not have space for interns in the office, so had to work out of the showroom (have moved location since & now have a full set up for interns)

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

No real integrated sense of direction

Anonymous Employee (Current Employee)

I have been working at Ted Baker London full-time

ProsThey recruit really amazing people so the experience with colleagues are always colorful and filled with fun.

Great training experiences.

Employees work hard with the sense of growth or promotion in mind.

Great health benefits.

ConsEvery member of management has a different sense of direction. No real synchronization. For example, ask 3 different members of the management team the same question and get 3 different answers.

If one person in management "is not a fan" you don't necessary get promoted based on your hard work. They find a way to relocate you or fire you; too much politics.

Tremendous turnover, which lowers moral; they seem to have a hard time bouncing back from people leaving.

No real HR department to cover HR/personnel issues, which would probably help reduce the turnover numbers. There is no one department that employees can utilize as a resource. This would be a great place to work if they were more in tuned with their employees.

No diversity at upper level/Executive level management. Every member of the top level managers/leaders is British. They seem to be set in their ways and only create a path for diversity to go so far...somewhat glass ceiling effect. Moreover, if you're British, you seem to have a brighter future at Ted Baker.

Advice to Senior ManagementIn order for the company's turnover rate to be reduced, consider hiring people of a more diverse background from the US to be top level managers/executives. Even though it’s a British company, this company needs a little bit of westernization. The policies are dated and so is their approach in dealing with human and intellectual capital. There needs to be a migration of both cultures in order for people to want to remain with the brand and not feel slighted.

Lastly, the cookie cutter approach will not and has never worked when it comes to doing business in different countries.

No, I would not recommend this company to a friend

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the british way or no way

Anonymous Employee (Current Employee)

I have been working at Ted Baker London full-time

Prosamazing product
beautiful stores
company growth
UK brand
corky

Consvery backwards way of running a company in the US

No, I would not recommend this company to a friend

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A good part time job.

Anonymous Employee (Former Employee)

I worked at Ted Baker London

ProsFun work environment. Unique company. Decent pay for a part time gig.

ConsForced to buy their clothes.

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  • Culture & Values
         
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  • Comp & Benefits
         
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  • No Opinion of CEO

 

I have meet great people there!

Sales Associate (Former Employee)
Manchester, England (UK)

I worked at Ted Baker London full-time for less than a year

Pros-great working atmosphere
-I became very good friends with most of the people I worked with
-really fun trainings (in the mornings, few times a week- I am not sure they still do it)
-good discount for clothes plus twice a year clothing allowance for sales staff
-staff parties

Cons-our manager was really petty and loved some people while literally hating others. She made my day really horrible, silly comments and stuff, didn't allow the clothes we wanted for uniform, changed dates and hours without telling us and later blamed people for being late.
NOT A GOOD MANAGEMENT STYLE overall.
-not many opportunities to get some experience in HO (once you work in a store)

Advice to Senior Managementmake it easier for employees to change stores they work in

Yes, I would recommend this company to a friend

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great

Anonymous Employee (Former Employee)

I worked at Ted Baker London

Prosgood team and good mangement

Conslow clothing allowance year round

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  • Comp & Benefits
         
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MIss that place!!

Sales Associate (Former Employee)
Las Vegas, NV (US)

I worked at Ted Baker London full-time for more than a year

ProsGood pay
Great work environment
Great management

ConsCommon refolding and more refolding

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Enjoyable part time job, with benefits and great site locations.

Part Time Sales Assistant (Former Employee)
Manchester, England (UK)

I worked at Ted Baker London part-time for more than a year

ProsFantastic training scheme, brilliant staff (friendly, sociable, helpful - on the whole), great site locations - city centres and concessions, good staff discount - well paid - largely on trend.

ConsManagement styles can be wildly different - Which affects the way you work as an individual and as a team. This store is very sales focussed which can sometimes leave the customer feeling annoyed. I always found that the most important thing was to provide a good service with or without a sale. That way the customer remembers you and then remembers the brand. This, I think, Ted Baker lacks quite a bit.

Takes a while to progress in the company even if you are very good.

Advice to Senior ManagementFocus on service even if its not going to lead to a sale.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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