Telefónica
3.5 of 5 152 reviews
www.telefonica.com Madrid, Spain 500 to 999 Employees

Telefónica Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.5 152 reviews

                             

71% Approve of the CEO

Telefónica President Cesar Alierta

Cesar Alierta

(28 ratings)

72% of employees recommend this company to a friend
152 Employee Reviews
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Review Highlights

Pros:
  • "Nice culture overall (just not in the team I was working in) and work life balance"
    in 15 reviews
  • "Promote flexible working / allow working from home, where role permits"
    in 9 reviews
Cons:
  • "Faceless organisation where if you work in the extremities then you don't get a look-in from senior management"
    in 9 reviews
  • "Lack of appreciation and work life balance"
    in 4 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

Great company

Anonymous Employee (Former Employee)

I worked at Telefónica

ProsPeople focused
Great culture
Lots of training
Fast moving

ConsTough industry but makes for a more challenging role

Advice to Senior ManagementKeep it up

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Very good

Anonymous Employee (Former Employee)

I worked at Telefónica

ProsPlenty of earning opportunity and was able to progress to assistant branch manager within eighteen months. Very supportive team too.

ConsFaceless organisation where if you work in the extremities then you don't get a look-in from senior management. Before I left they started to squeeze rewards structure and their mystery shopping should never have been the decider on whether a bonus is paid or not. It put too much pressure on staff.

Advice to Senior ManagementReview staff rewards and client feedback models.

Yes, I would recommend this company to a friend

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Terrible team

Marketing (Former Employee)
Dublin, Dublin (Ireland)

I worked at Telefónica full-time for more than a year

ProsNice culture overall (just not in the team I was working in) and work life balance. The office is nice and it is a cool industry.

ConsThe team I worked with was full of backstabbing pretentious people who knew nothing about how to make a new business work. They tried to create office politics to cover the fact that they lacked the talent to be able to do their job properly. The project we were working on was exciting, it is a pity the team were always so negative and clueless.

Manager just clocked in and out and had no idea how to build team morale. Her solution was for people to work from home on different days so we could avoid seeing each other.

Advice to Senior ManagementSenior management should hire team managers who can solve problems instead of shying away from addressing them.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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For the once great O2 things are changing

Marketing Analyst (Current Employee)
Slough, Berkshire, South East England, England (UK)

I have been working at Telefónica full-time for more than 5 years

ProsTo be honest I'd say the people still make it and there is great flexibility, so working from home is not a problem

ConsThings are getting a bit tight, so look forward to getting some pretty old kit, out of date software and they don't appear to be investing in either people or equipment

Advice to Senior ManagementFocus on the customer, not just the brand. Invest in kit to equip and empower your staff to do great work as they want to.

No, I would not recommend this company to a friend

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O2 lost it's way

Store Leader (Former Employee)

I worked at Telefónica full-time for more than 5 years

ProsGood systems and processes in place.

ConsToo many changes and losing good staff left right and centre

Advice to Senior ManagementRestructuring isn't always the answer.

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Very good company to work for

Strategy Consultant (Former Employee)
Munich (Germany)

I worked at Telefónica as a contractor for less than a year

ProsThe firm offer very good opportunities to learn with freedom within boundaries. Employees enjoy good social environment and are with lots of energy and passion for work.

ConsThe hardest thing for every firm is not only to set up the right corporate mission and vision, but to align those to the people, and furthermore, to make all employees to start believing in their firm’s value and mission. This is not so well elaborated internally, therefore external picture is respectively adequate to the internal one.

Yes, I would recommend this company to a friend

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Great place to work, but has its issues also

Researcher (Current Employee)
Barcelona (Spain)

I have been working at Telefónica full-time for more than a year

ProsGreat colleagues, great research environment. You will learn a lot.

ConsManagement could be better. At times you feel like a spanish civil servant.

Yes, I would recommend this company to a friend

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Brilliant place to work always

Outbound Sales (Current Employee)
Dublin, Dublin (Ireland)

I have been working at Telefónica full-time for more than 5 years

ProsScope for promotion is huge here

ConsTough economic conditions in europe

Advice to Senior ManagementContinue to invest in peoople where possible

Yes, I would recommend this company to a friend

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Tech support

Anonymous Employee (Former Employee)

I worked at Telefónica

ProsDecent salary for the work you're doing

ConsNo work satisfaction or scope for progression

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Gained lots of great experience, met fantastic people, now far too corporate

IT Project Manager (Former Employee)
Leeds, England (UK)

I worked at Telefónica full-time for more than 10 years

ProsI worked there over 10 years, went through multiple company changes (BtCellnet, O2, Telefónica), as well as countless re-shuffles, downsize, threatening of outsourcing, etc. and everyone I spoke to would say the best in the place were the people.
They use technology well (bring your own devices, yammer, Lync, etc.)
Promote flexible working / allow working from home, where role permits

ConsProcesses slow down progress / too much red tape
HQ (Madrid) & Procurement (Germany) squeezing every last penny / resource out of suppliers
Yearly threat of loosing job due to 'transformations'
Processes change far too frequent, not allowing time to adapt / adopt.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Telefónica reviews and ratings - including employee satisfaction and approval ratings for Telefónica CEO Cesar Alierta. All 152 reviews are posted anonymously by Telefónica employees.