The Children's Place

  www.childrensplace.com
  www.childrensplace.com

The Children's Place Reviews

Updated 15 December 2014
Updated 15 December 2014
575 Reviews
2.2
575 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
263 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 40 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 24 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 58 reviews)

  • Top managment would make last minute decisions and we would have to stay late to redo floor sets (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Typical Retail Job, But There Are Flaws...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Clearwater, FL (US)
    Former Employee - Sales Associate in Clearwater, FL (US)

    I worked at The Children's Place part-time (less than an year)

    Pros

    Employee Relationships, Flexibility, Easy work

    Cons

    Forced to sell credit cards

    Advice to ManagementAdvice

    The TCP culture is generally nice. However, it feels wrong to be forced to sell credit cards to people who clearly should not have them and offering a discount to get them to apply. In addition, I noticed that forecasting methods were way off- all the time. I think this is something that should really be looked into so individual stores can accurately plan their sales. I think it's time to test out another mathematical method of sales forecasting.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Used to be a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at The Children's Place full-time (more than 10 years)

    Pros

    Paid time off. Paid time off. Paid time off...not that you'll be able to use it

    Cons

    To high of workload for the time allotted. Constant changes to visuals trying to sell more stuff, when all you really need are the people you have, that care about your customers, available to help and create an amazing customer experience. Leaders in upper management will lie to you, make you afraid of losing your job, to get you to give up everything else in your life to get the job done. No work/life balance, but that's what you signed up for, right? Terrible policies for the customers, that you have to smile and take whatever they derogatory feedback they determine is necessary, all the while you agree with them but can't do anything about. If you're considering a job here, please run as fast as you can in the other direction...it's not worth it.

    Advice to ManagementAdvice

    Everything went downhill once Jane Elfers was brought in. Find new leadership and maybe you can salvage what's left of this terrible company that doesn't care about their people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    This company is terrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Portland, OR (US)
    Former Employee - Assistant Store Manager in Portland, OR (US)

    I worked at The Children's Place full-time (more than an year)

    Pros

    If you get a good group of people to work for, it makes the job bearable. I had an absolutely wonderful manager and I loved her and the associates that I worked with were awesome. PTO was good.

    Cons

    Upper management is terrible. I was an ASM and my DM was seriously a succubus. LP didn't care about us and our complaints at all. We had customers who would steal things from other stores and come to our store and return the items for merchandise credits and we had such an awful return policy that we couldn't deny them even though we knew for a fact they had stolen the merchandise. We would complain and report the issue to LP and they never cared at all. The hours were terrible, the amount of work was seriously unrealistic and so were the sales expectations. The pay was also terrible. I was an ASM and my raise from Sales Lead to ASM was absolutely ridiculous. We were the lowest paid ASM's around. The credit card expectations are ridiculous as well. This job was emotionally draining and physically draining. The customers were horrendous and just completely drained me. I do not recommend working here at all.

    Advice to ManagementAdvice

    Listen to your employees and don't set unrealistic goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Del Rio, TX (US)
    Former Employee - Sales Associate in Del Rio, TX (US)

    I worked at The Children's Place part-time (more than an year)

    Pros

    Fun coworkers
    Friendly manager
    Flexible
    Friendly customers

    Cons

    Not enough hours
    Too many tasks at once
    Don't get properly trained

    Advice to ManagementAdvice

    Offer more hours for people that want/need them badly
    Train new employees properly and don't just expect them to know how to do everything right away

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Awesome internship!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Secaucus, NJ (US)
    Former Employee - Intern in Secaucus, NJ (US)

    I worked at The Children's Place as an intern (less than an year)

    Pros

    Great internship program, very organized, good exposure to all departments. Interns get to participate in summer Fridays and have the opportunity to work together on a project that is presented to the CEO and Senior Leadership Team

    Cons

    No cons in the internship program!

    Advice to ManagementAdvice

    Hire interns for the fall and spring as well!

    Recommends
    Approves of CEO
  7.  

    Really Enjoyed working here it! It was a great start up job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead in Lafayette, IN (US)
    Former Employee - Sales Lead in Lafayette, IN (US)

    I worked at The Children's Place full-time (more than 5 years)

    Pros

    Room to grow, and get into different aspects of retail.

    Cons

    The management didnt stay long, Floated in an out

    Advice to ManagementAdvice

    Better pay

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Must be immune to stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at The Children's Place full-time

    Pros

    Fast-paced environment, no "down time", diverse and interesting applicant pool. Music is okay, but can get annoying at times.

    Cons

    Constantly changing rules/ procedures, we almost always receive directions on a project after it is due. Sending instructions that make no sense/ have no discernable way to execute them without extensive planning (which isn't part of store level's job) Store managers are stressed by how little hours they get to staff their store and get a million+ things done every day. information that always changes offers no updates; it's up to managers to remember to check for updated info (like we're expected to know what we don't know) upper field management doesn't always come from a store (not promoted from within), so they don't really understand the issues we have with certain things, even after we explain why it is we can't or shouldn't do something.

    Advice to ManagementAdvice

    Spend more time in your stores helping your management staff! Roll up your sleeves and sort shipment, or help execute a floor set. Showing us rather than telling us is the best way we can all benefit.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    HORRIBLE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Manager in Secaucus, NJ (US)
    Former Employee - Production Manager in Secaucus, NJ (US)

    I worked at The Children's Place full-time (more than an year)

    Pros

    Great benefits and lots of holidays

    Cons

    Terrible work/life balance. The company sucks the life out its employees

    Advice to ManagementAdvice

    Listen to your employees

    Doesn't Recommend
    Disapproves of CEO
  10.  

    No room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Kingsport, TN (US)
    Current Employee - Sales Associate in Kingsport, TN (US)

    I have been working at The Children's Place part-time (more than an year)

    Pros

    Very busy work place. No training at all they just through you out on the sales floor.

    Cons

    Management does not care about her employes
    Low raises and pay
    Not organized
    Have to make deposits at the bank and you do not get paid milage
    No HOURS to give

    Advice to ManagementAdvice

    CARE about employes and dont lie to people!!!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    A lot of work, in a little time frame

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at The Children's Place full-time (more than 3 years)

    Pros

    Paid time off and that's it

    Cons

    They do a lot of merchandise updates and markdowns all Tuesdays with no additional hrs and we are one on one on the sales floor. The company need to plan better to no affect the business. The hrs are very pathetic you can run a store for 180 hrs to do everything floorset,markdowns, updates and "customer service". We don't have time for the customer we need to be more tasking with those hrs you don't have time for them.

    Advice to ManagementAdvice

    DM are not prepare he is learning at the moment and you don't see a leader in him.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

The Children's Place Photos

Work at The Children's Place? Share Your Experiences

The Children's Place

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.