The Joint Commission Reviews

Former Employee – worked at The Joint Commission

Pros – You learn a lot. Environment is welcoming, people are extremely bright. Great benefits.

Cons – Nothing come to my mind.

Current Employee – been working at The Joint Commission full-time for more than 3 years

Pros – -Easily identifiable name, prestigious organization
-Good benefits
-Decent salary and perks

Cons – -Blatant favoritism between leadership and staff
-Bullying and intimidation is a way of life, despite their written "Safety Culture" list
-No chance for upward mobility if you're not a favorite, and expect to be sabotaged if you try to advance

Advice to Senior Management – I have no advice for upper management because they're the fundamental problem with this organization. My advice to the president is to take a long hard look at your leadership and ask if these are the types of people that will bring in staff that's excited to carry on the mission of the org.

No, I would not recommend this company to a friend

Former Employee – worked at The Joint Commission full-time for more than a year

Pros – Nice location & building with parking garage, good health benefits.

Cons – Management & H/R do not follow through with resolving areas that need to be worked on. Poor management leads to micro-managing by employees which leads to a toxic environment. Even after several meetings with H/R, the problemed manager did not changed which forced three employees to leave within 4 months! If you are looking to join an orginazation who follows through with listening to their employees, this would not be the organization! H/R does not keep good records of all complaints either, some seem to have never been recorded.

Advice to Senior Management – Have Managers who are experienced with how to manage people! There are so many deserving people with great management skills, why keep poor environments, make changes as promised. Employees shouldn't be exposed to terrible environments, managers need to get control of their departments & employees.

No, I would not recommend this company to a friend

Current Employee – been working at The Joint Commission full-time for more than a year

Pros – good work-life balance, good benefits, flexible work schedule and telecommuting, collaborative and healthy work environment. Management strives to keep employees happy and reward effort and performance, although company policies surrounding career progression and compensation seem to be constrictive and dated.

Cons – Not many opportunities for career progression; pay not necessarily driven by performance; slow salary progression; changes is slow.

Advice to Senior Management – Better retention policies(including career opportunities and quicker salary progression) for high-performing employees and to attract talent are desperately needed.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at The Joint Commission part-time for more than 3 years

Pros – Nice Building and Cafeteria, Decent Benefits

Cons – Poor Management, Non Trusting Environment, Employees who disrespect each other. Very unhealthy atmosphere to work in which makes for a long day. Employee turnover is high, 3 employess have left the A/R & Pricing Department in the past 8 months...one of those employees returned to a different department where management/atmosphere is good.

Advice to Senior Management – Beware of what goes on outside in your department, this is a very important part of being a manager. Also build relationships with all the employees you manage not just a selected two who feed the manager with information whether that information be true or false. The Joint Commission needs to listen to their employees and make changes where necessary, instead it seems no one wants to deal with the problems....they need to "Walk the Talk".

No, I would not recommend this company to a friend

Former Employee – worked at The Joint Commission

Pros – Great benefits, great working conditions.

Cons – Management talks great game about Safety Culture, non existent in my department.

Advice to Senior Management – Listen to complaints and act on them, walk the walk on Safety Culture.

Yes, I would recommend this company to a friend

Current Employee – been working at The Joint Commission

Pros – Benefits, reputation within healthcare industry. Joint Commission has a long standing history and is a known leader in setting standards. New CEO has been great asset to the enterprise and has brought great ideas forth about process improvement within the organization (....about time they practice what they preach!)

Cons – JCR management very incompetent. Poor businesss skills. Morale is lower than ever (been there 13 years) with no signs of improving anytime soon.

Advice to Senior Management – Need some fresh blood in upper management. Hopefully new CEO will recognize this very soon and bring in some more effective leaders.