The Joint Commission
2.8 of 5 16 reviews
www.jointcommission.org Oakbrook Terrace, IL 500 to 999 Employees

The Joint Commission Reviews

Updated Mar 09, 2014

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2.8 16 reviews

                             

38% Approve of the CEO

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Mark R. Chassin

(8 ratings)

42% of employees recommend this company to a friend
16 Employee Reviews
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1 person found this helpful  

Great learning, dedicated staff who don't deserve the "leadership" they have.

Anonymous Employee (Current Employee)

I have been working at The Joint Commission full-time

ProsThe Joint Commission has cache in the healthcare industry; staff get exposure to a wide range of healthcare issues and settings.

ConsSenior leadership don't "play well together", leading to cloak and dagger environment; little to no prioritization; siloed thinking (opposite direction that healthcare needs to go), "turfy"; risk-averse, not entrepreneurial.

Advice to Senior ManagementHire senior leaders that are innovative and that encourage and empower staff to do their job. Build a senior leadership team rather than hire individuals that don't work together to achieve organizational goals.

– I'm not optimistic about the outlook for this company

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Low stress company with great exposure to the healthcare industry.

Associate Project Director (Former Employee)
Oakbrook Terrace, IL (US)

I worked at The Joint Commission full-time for more than 3 years

ProsThe company has great benefits. Their pay is on par with industry standards. The work environment is very low stress.

ConsThe organizations is highly bureaucratic and operates in silos. Project are slow to develop and pushing out new services to customers takes much longer than most other companies. There are few growth opportunities at the organization.

Yes, I would recommend this company to a friend

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Anonymous Employee (Former Employee)
Chicago, IL (US)

I worked at The Joint Commission full-time

ProsBack stabbing working environment. It don't matter what you know there, It is who you know.

ConsLean Six Sigma is a joke there! IT leadership can't be trusted.

Advice to Senior ManagementStop using the word "World Class" which you will never be.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good mission and vision - too many egos and non-accountability at leadership level

Director (Former Employee)

I worked at The Joint Commission full-time for more than 10 years

ProsHard working staff - committed despite challenges
Still cash cow - plenty of working capital
Lots of health care expertise throughout the organization

ConsLots of inefficiency
Big divide in comp between staff and execs
Unhappy execs stay because golden packages too good to leave
Joint Commission brand is less and less relevant in health care circles
Board - little power to change or drive accountability

No, I would not recommend this company to a friend

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great learning experience in healthcare

Anonymous Employee (Current Employee)

I have been working at The Joint Commission

Prosincredible talented people and leaders

Consnothing to complain about this

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Does not practice what they preach...

Anonymous Employee (Current Employee)
Oakbrook Terrace, IL (US)

I have been working at The Joint Commission full-time

ProsHigh prestige level in brand name - company has a great deal of (fear driven) credibility in the healthcare arena. They are the "gold seal" standard for healthcare accreditation.
As an employee, they have an excellent benefits package. They actually offer a pension in addition to 401K matching, which is almost unheard of anymore.

ConsOrganizational culture is terrible. Significant "cloak and dagger" type practices in how management handles staffing issues with shocking hires, fires and promotions that do not create a stable and happy workforce.
There is huge favoritism for some employees and painful treatment for newbies or people who don't play the game according to unwritten tribal rules. It can be a very difficult culture for a new employee.
The weirdest thing is they have a culture that seems to fear change, progress and success. If you have new ideas or better ways of doing things, be careful how and to whom you make these ideas known. Go-getters are labeled "difficult to work with" and praise for successful projects or work is only given to a team leader, never the individual who made it happen.

Advice to Senior ManagementTake a good hard look at your "Board Room" mentality. (The Joint Commission has a gigantic and oppressive board room which does nothing to create a sense of working togehter.) Only certain people are invited to the table, and only if they have a name placard in place. Everyone else is held in silence in the gallery and allowed to observe, but not participate. You are missing a major opportunity to move the organization into the 21st century by only listening to those you invite to speak.

No, I would not recommend this company to a friend

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An organization with values

Project Manager (Former Employee)
Oakbrook Terrace, IL (US)

I worked at The Joint Commission full-time for more than 10 years

Prosgreat atmosphere, nice people, interesting work

Consnew management constantly tries to reinvent the wheel.

Advice to Senior ManagementBe less concerned with leaving your mark by changing the way things are done, go back to the days of Drs. O'Leary and Massaro.

Yes, I would recommend this company to a friend

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A good organization that values long-time employees

Anonymous Employee (Current Employee)

I have been working at The Joint Commission full-time for more than 8 years

ProsGood work, great benefits, no regrets about choosing this place of employment

ConsThis organization is slow to change. Too many people have a "vote" so change does not happen as quickly as it should.

Advice to Senior ManagementWe spend too much time asking staff what they want...and then not doing it if it conflicts with priorities. Ask staff once, make decisions, and move on.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good Resume Builder

Anonymous Employee (Current Employee)

I have been working at The Joint Commission

ProsPrestigious and recognizable organization, with good mission, driven, hard working people.

ConsSerious communication and management issues.

No, I would not recommend this company to a friend

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God help you if you're not a "chosen one"...because no one else will.

Anonymous Employee (Current Employee)

I have been working at The Joint Commission full-time for more than 3 years

Pros-Easily identifiable name, prestigious organization
-Good benefits
-Decent salary and perks

Cons-Blatant favoritism between leadership and staff
-Bullying and intimidation is a way of life, despite their written "Safety Culture" list
-No chance for upward mobility if you're not a favorite, and expect to be sabotaged if you try to advance

Advice to Senior ManagementI have no advice for upper management because they're the fundamental problem with this organization. My advice to the president is to take a long hard look at your leadership and ask if these are the types of people that will bring in staff that's excited to carry on the mission of the org.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at The Joint Commission reviews and ratings - including employee satisfaction and approval ratings for The Joint Commission CEO Mark R. Chassin. All 16 reviews are posted anonymously by The Joint Commission employees.