Thomas Cook

  www.thomascook.com
  www.thomascook.com

Thomas Cook Reviews

Updated 21 November 2014
Updated 21 November 2014
46 Reviews
2.9
46 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Thomas Cook Group CEO Harriet Green
Harriet Green
19 Ratings

Employee Reviews

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  1.  

    Good work culture, enjoy working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch In Charge in Bangalore
    Current Employee - Branch In Charge in Bangalore

    I have been working at Thomas Cook full-time (more than 3 years)

    Pros

    enjoying my work,one of the best place to work.

    Cons

    i dont have to say any thing as i enjoted working

    Recommends
    Positive Outlook
  2.  

    great company , lot of politics and oldies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head - Foreign Exchange in Chennai
    Former Employee - Head - Foreign Exchange in Chennai

    I worked at Thomas Cook full-time (more than 3 years)

    Pros

    great company , good perks , less work pressure

    Cons

    low salaries , transfers , oldies and politics

    Advice to ManagementAdvice

    please improve salaries and prune oldies based on work efficiencies rather than office politics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Mumbai
    Current Employee - IT Manager in Mumbai

    I have been working at Thomas Cook full-time (more than 5 years)

    Pros

    New things are getting to learn

    Cons

    Need to wait long for good things to come on your way

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Officer(IATA), Western Region in Pune
    Current Employee - Senior Officer(IATA), Western Region in Pune

    I have been working at Thomas Cook

    Pros

    Opportunity to work on exciting, high impact projects with teams of intelligent and interesting people.You are constantly being pushed to improve and expand your skills and somehow finding room for a lot of fun of your co-workers. Working with phenomenal people on some of the toughest and most interesting business problems in the world. Attractive salary, friendly employees and perfect working conditions!!! has a great work/life balance with respectable co-workers, high standard of education and great pay...

    Cons

    Hours are very crazy... sometimes!

    Advice to ManagementAdvice

    Need to create assessment criteria for values during hiring and evaluation of current employees

    Recommends
    Approves of CEO
  6.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overseas Representative in Punta Caña (Dominican Republic)
    Former Employee - Overseas Representative in Punta Caña (Dominican Republic)

    I worked at Thomas Cook as a contractor (more than 3 years)

    Pros

    Paid vacations, well just kidding, but actually you do see the world and get paid flights and hotels

    Cons

    Hard work, you cannot choose always a particular destination

    Advice to ManagementAdvice

    Some are nice, some not

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Overall a fantastic experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thomas Cook full-time (more than 8 years)

    Pros

    Very friendly atmosphere and the overseas team are amazing. Great opportunities to work in different places around the world and be part of a great team who work hard and play hard.

    Cons

    Quite difficult to work in a destination you want to even if your score well on their monthly points system

    Advice to ManagementAdvice

    Look at promoting hard working, loyal staff and offering further benefits

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Branch supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Supervisor in Cairo (Egypt)
    Former Employee - Branch Supervisor in Cairo (Egypt)

    I worked at Thomas Cook full-time (more than 10 years)

    Pros

    stability, teamwork, company policy, the name of Thomas Cook, benefits

    Cons

    leadership, time-off policies, training, compensation

    Recommends
    Approves of CEO
  9.  

    Full of false promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Sales Consultant in London, England (UK)
    Current Employee - Travel Sales Consultant in London, England (UK)

    I have been working at Thomas Cook full-time (more than 3 years)

    Pros

    If you are lucky you will have a great cluster manager like mine, if not there are no other pros

    Cons

    Extremely bad salaries
    You never get appreciated for what you do for the company
    Aiming for the future but taking 1 step forward and 5 steps back
    Believes that hassling customers with a barrage of phone calls is good customer service
    Sacks people if they get another job, even if its part time
    Sexist, unfair and just a horrible place to work, where you will have no future and try your best for a below basic wage.

    Advice to ManagementAdvice

    Sort yourselves out and start looking after your staff instead of the fat cats at the top.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Not the best place to work needs a lot of improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Research in Peterborough, England (UK)
    Current Employee - Operations Research in Peterborough, England (UK)

    I have been working at Thomas Cook full-time (more than 5 years)

    Pros

    You can get to London in an hour

    Cons

    Salary
    Atmosphere
    You can up skill as much as possible however don't expect anything for it
    Management only speak to management

    Advice to ManagementAdvice

    Listen
    Value your employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Good temporary job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Contact in Hoofddorp (Netherlands)
    Former Employee - Customer Service Contact in Hoofddorp (Netherlands)

    I worked at Thomas Cook full-time (less than an year)

    Pros

    Friendly colleagues
    Adequate pay
    Fun product (holidays)

    Cons

    Long hours
    Legacy systems
    Poor customer service experience

    Advice to ManagementAdvice

    Please listen to your customers more. And don't airbrush your online and paper brochures

    Recommends
    Neutral Outlook
    No opinion of CEO

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