Thomas Cook

www.thomascook.com

Thomas Cook Reviews

Updated 27 January 2015
Updated 27 January 2015
50 Reviews
2.9
50 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Peter Fankhauser
2 Ratings

Employee Reviews

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  1.  

    Good work culture, enjoy working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch In Charge in Bangalore
    Current Employee - Branch In Charge in Bangalore

    I have been working at Thomas Cook full-time (more than 3 years)

    Pros

    enjoying my work,one of the best place to work.

    Cons

    i dont have to say any thing as i enjoted working

    Recommends
    Positive Outlook
  2.  

    great company , lot of politics and oldies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head - Foreign Exchange in Chennai
    Former Employee - Head - Foreign Exchange in Chennai

    I worked at Thomas Cook full-time (more than 3 years)

    Pros

    great company , good perks , less work pressure

    Cons

    low salaries , transfers , oldies and politics

    Advice to ManagementAdvice

    please improve salaries and prune oldies based on work efficiencies rather than office politics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Mumbai
    Current Employee - IT Manager in Mumbai

    I have been working at Thomas Cook full-time (more than 5 years)

    Pros

    New things are getting to learn

    Cons

    Need to wait long for good things to come on your way

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Officer(IATA), Western Region in Pune
    Current Employee - Senior Officer(IATA), Western Region in Pune

    I have been working at Thomas Cook

    Pros

    Opportunity to work on exciting, high impact projects with teams of intelligent and interesting people.You are constantly being pushed to improve and expand your skills and somehow finding room for a lot of fun of your co-workers. Working with phenomenal people on some of the toughest and most interesting business problems in the world. Attractive salary, friendly employees and perfect working conditions!!! has a great work/life balance with respectable co-workers, high standard of education and great pay...

    Cons

    Hours are very crazy... sometimes!

    Advice to ManagementAdvice

    Need to create assessment criteria for values during hiring and evaluation of current employees

    Recommends
    Approves of CEO
  6.  

    Not the easiest environment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Peterborough, England (UK)
    Former Employee - Senior Manager in Peterborough, England (UK)

    I worked at Thomas Cook

    Pros

    The company is in a transformation stage and definitely on the right track. New senior management have defined a vision for the future and are committed to delivering it.

    Cons

    Business units tend to work in silos and frequently display "sibling rivalry' traits. There is a constant power battle at middle and senior management levels.

    Advice to ManagementAdvice

    Listen to the concerns of your people. They genuinely want to embark on this journey with you but need to feel they are part of the team.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very pleasant, hard work, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cabin Crew in Gatwick, England (UK)
    Former Employee - Cabin Crew in Gatwick, England (UK)

    I worked at Thomas Cook full-time (less than a year)

    Pros

    Good pay, meet new people, most other crew friendly, good working conditions

    Cons

    Long hours, standbys, delays, tough senior crew members,

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Co workers great; Manager a buffoon

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Legal Department in Bradford, Yorkshire and the Humber, England (UK)
    Former Employee - Customer Legal Department in Bradford, Yorkshire and the Humber, England (UK)

    I worked at Thomas Cook full-time (more than a year)

    Pros

    Co-workers all worked hard with limited systems and high caseloads

    Cons

    Manager at the time was awful, belittled people and divulged supposedly confidential discussions

    Advice to ManagementAdvice

    Trust your grass roots staff; you hired them to do a job; let them do it.

    Lose the ridiculous PROUD mantra

    No opinion of CEO
  9.  

    Great people but don't expect to make a lot of money!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Agent in Utrecht (Netherlands)
    Current Employee - Travel Agent in Utrecht (Netherlands)

    I have been working at Thomas Cook part-time (more than 5 years)

    Pros

    Great atmosphere and lots of learning opportunities

    Cons

    Very large company. Many layers

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overseas Representative in Punta Caña (Dominican Republic)
    Former Employee - Overseas Representative in Punta Caña (Dominican Republic)

    I worked at Thomas Cook as a contractor (more than 3 years)

    Pros

    Paid vacations, well just kidding, but actually you do see the world and get paid flights and hotels

    Cons

    Hard work, you cannot choose always a particular destination

    Advice to ManagementAdvice

    Some are nice, some not

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Overall a fantastic experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thomas Cook full-time (more than 8 years)

    Pros

    Very friendly atmosphere and the overseas team are amazing. Great opportunities to work in different places around the world and be part of a great team who work hard and play hard.

    Cons

    Quite difficult to work in a destination you want to even if your score well on their monthly points system

    Advice to ManagementAdvice

    Look at promoting hard working, loyal staff and offering further benefits

    Recommends
    Neutral Outlook
    Approves of CEO

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