Thomas Cook

  www.thomascookgroup.com
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Thomas Cook Reviews

Updated Jul 17, 2014

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All Employees Current Employees Only

3.1 38 reviews

75% Approve of the CEO

Thomas Cook Group CEO Harriet Green

Harriet Green

(12 ratings)

42% of employees recommend this company to a friend
38 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    • Approves of CEO

     

    Good Place to work

    Dispatch Clerk (Former Employee) Bradford, Yorkshire and the Humber, England (UK)

    ProsThe nicest people working there
    Good Managers

    ConsNot much opportunity to progress,
    Not a wide variety of work so after a few years you get bored
    Huge chance of being made redundant as moving departments to Bangalore to save money

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very good colleagues. Good pay, really good lay overs.

    Anonymous Employee (Former Employee)

    ProsExperiencing places I might never been able to go to. Travelling the world.

    ConsNo full te employment. Contracts only.

    Advice to Senior ManagementStart giving younger people full time employment.

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    Fun and diverse opportunities in different countries

    Chief of Entertainment (Former Employee) Palma de Mallorca (Spain)

    ProsMeeting interesting people from around the world
    Every day is a new experience and never the same
    work in different countries, get introduced to different cultures
    chance to quickly rise up
    good oportunity to save money
    travel
    Young and dynamic environment
    good training
    diversity

    ConsLong work hours and therfore no time for family

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    1 person found this helpful  

    Exciting, Fast Paced and innovative

    Senior Manager (Former Employee) London, England (UK)

    Pros-Brand that needs no introduction at all
    -opportunity to influence the commerce platform upgrade and e-business strategy

    Cons-I worked at the headoffice in London and the lack of communication between departments was frustrating.
    -A lot of investment into IT, eCommerce and Marketing could be saved if there was more unity and team work

    Advice to Senior Management-Open your eyes and review your IT team and its infrastructure you could save on your bills by hiring professionals and not outsourcing to someone who knows nothing.

    Yes, I would recommend this company to a friend

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    Sears Travel Service operated by Thomas Cook Canada

    Anonymous Employee (Former Employee)

    ProsGreat co-workers,
    Great Customers
    Good suppliers

    ConsToo numbers focused
    Not enough marketing support
    No support from Senior Management
    Threats if performance is not at their perceived level. $50.00 revenue per hour is not a realistic goal in this economy or marketing place.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very good company

    Market Director (Former Employee) Miami, FL (US)

    ProsWonderful people who show a passion. Dynamic organization that promotes from within where it makes sense. Great external development plan.

    ConsChecks and balances were weak. Subsidiaries not aligned to parent strategy. Salaries were below market averages.

    Advice to Senior ManagementLeverage your core assets and look for partnerships to get you to the next level.

    Yes, I would recommend this company to a friend

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    Great people, unorganized management and systems.

    Litigation Support Executive (Former Employee) Bradford, Yorkshire and the Humber, England (UK)

    ProsThe people that work there are amazing! Everyone works as a team and tries to make it work.

    ConsThe business does not always make the best decisions. The programs they use are horrible. Business structure is a bit odd.

    Advice to Senior ManagementStreamline programs and work structure.

    No, I would not recommend this company to a friend

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    Mediocre at best

    Marketing Manager (Former Employee) Peterborough, England (UK)

    ProsFun people, decent travel perks, AGMs

    ConsIt's in Peterborough which is a bit of a hole

    Advice to Senior ManagementSetup an ecommerce office in London.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very positive

    Interim (Current Employee) Peterborough, England (UK)

    ProsJoined at a time when the company is going through a major transformation. I am helping them to undergo and come to terms with that change.

    ConsThe office envirionment in Peterborough is a series of old warehouses. Fine inside but they don't look good from the outside

    Advice to Senior ManagementEncourage all to embrace the change

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A nice working experience, if you're under 30

    Customer Service Manager (Former Employee) Glasgow, Scotland (UK)

    ProsGreat initial training, both for sales as well as for destinations. Pleasant working environment, average salaries, not based on experience

    ConsIdeal for people coming out of school, or with an HND. Unsuitable for people over 30.

    Yes, I would recommend this company to a friend

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