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Towers Watson
3.2 of 5 190 reviews
www.towerswatson.com New York, NY 5000+ Employees

Towers Watson Reviews

Updated Jun 14, 2013
All Employees Current Employees Only

3.2 190 reviews

                             

78% Approve of the CEO

Towers Watson CEO John Haley

John Haley

(90 ratings)

60% of employees recommend this company to a friend
190 Employee Reviews
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Glorified secretary, occasionally does basic arithmetic

Anonymous Employee (Current Employee)
London, England (UK)

I have been working at Towers Watson full-time

ProsGood people here if you can find them but they have all left.
With the amount of people gone now, if you are a junior client consulting analyst you are able to go to client meetings in your first year, but is that really a good trade-off?

ConsYour hard work is rewarded with more admin and coordination work. Most of your day is spent chasing people and writing up invoice summaries.
Juniors are expected to only do admin and billing for about 3-4 years until you make consultant. When you bring this up to managers, they only solidify that sentiment and ask you to be patient.
Low compensation.

Advice to Senior ManagementThink about why your analysts are leaving.
Think about the business model, loyalty is not a business model in this paradigm shift.
There is a gap between all levels of employees. What you think works may not work for your junior tier.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Quick review

Senior Actuarial Analyst (Current Employee)

I have been working at Towers Watson full-time for more than 3 years

ProsInteresting work on lots of different kinds of projects

ConsLong hours, pay doesn't seem to equal work put in

Yes, I would recommend this company to a friend

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Interesting work, poor people management and work/life balance

Actuarial Analyst (Current Employee)

I have been working at Towers Watson full-time for more than a year

ProsThere are some very smart, very talented consultants who are fantastic teachers and can thrust your career forward
Abundance of training resources and materials
Plenty of special projects that are generally enjoyable and interesting

ConsGood analysts are punished by receiving more work
If you're not working on the weekends, it's expected that your studying
lack of respect for study time
People who have failed the exam process or are not great workers are generally moved into people management roles (instead of consultants) where they continue to be 'not great'

Advice to Senior ManagementReward your best analysts with tangible benefits
Consider more goals than just billable hours for determining success (like if projects come in way under budget)
More stress on study schedules and 'exam time'

– I'm optimistic about the outlook for this company

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My TW Journey

Production Analyst (Former Employee)
Taguig (Philippines)

I worked at Towers Watson as a contractor for less than a year

ProsBest HR practice!
Great working environment

ConsI honestly couldn't think of any.

Advice to Senior ManagementKeep up the good communication lines open.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great values - bit stodgy since the merger

Director (Current Employee)
London, England (UK)

I have been working at Towers Watson full-time for more than 10 years

ProsGreat people - genuinely very clever; great IC, environment, collaborative, genuine , authentic and they live their values; long tenure;

ConsSenior leadership very average; not terribly dynamic; risk averse; conservative and traditional; too much silo'd behaviour between lines of business (but gettting better at that)

Advice to Senior ManagementPlease retire and let some younger more dynamic people get on with it

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Towers Watson Segment Lead Recruiter responded to this review

May 14, 2013

Thank you for taking the time to write a review on glassdoor.com. We're glad to hear about all of the positive things about being a Director in London and pleased that your areas of concerns are ... More

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Dissatisfied

Analyst (Former Employee)
Mexico City (Mexico)

I worked at Towers Watson full-time for less than a year

ProsCompensations, the great oportunities the company offers once the leader of the LOB accepts to promote them

ConsThe leader of the LOB was too busy to realize how much work the analysts were doing and the way they feel with this situation

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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A global company with a community mindset.

Compensation and Benefits Analyst (Current Employee)
White Plains, NY (US)

I have been working at Towers Watson full-time for more than 7 years

Pros* Large global firm with a respected name
* Opportunities in dozens of business-related functions
* Sprawling community that is active in giving back locally
* Decent opportunity for upward mobility

Cons* Lack of communication between departments
* Normal struggles associated with merger still apparent several years later
* Inconsistent processes from office to office

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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"Great place to intern"

Actuarial Analyst (Former Employee)
Toronto, ON (Canada)

I worked at Towers Watson as an intern for less than a year

ProsIf you take initiative there is always interesting work to be done.
Great people, supportive managers.

ConsGets really busy sometimes - you can feel people are stressed.

Yes, I would recommend this company to a friend

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Towers Watson is a high performance organization that has very high standards for its employees.

Senior Consultant (Current Employee)
San Francisco, CA (US)

I have been working at Towers Watson full-time for more than 10 years

ProsGreat people - top quality associates who are highly engaged and take pride in their work.
Impressive book of business - many of the top Fortune 500 companies
Strong centralized support for intellectual capital development, senior leadership does a great job keeping an eye on the market and proactively acting on a changing benefits environment

ConsExpectations of TW clients and Senior Management are high - this is a very fast paced environment and balancing work and life can sometimes be difficult (but not impossible). This job is not for everyone!

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend

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Fulfilling, a great company to intern for.

Anonymous Employee (Former Employee)

I worked at Towers Watson as an intern for less than a year

ProsGreat working environment, nice people, makes work more enjoyable

ConsNeeds a little more work life balance

Yes, I would recommend this company to a friend

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Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With 14,000 associates around the world, we offer… Full Overview

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