Glassdoor is your free inside look at Towers Watson reviews and ratings - including employee satisfaction and approval ratings for Towers Watson CEO John Haley. All 187 reviews are posted anonymously by Towers Watson employees.
78% of the CEO
John Haley
Current Employee – been working at Towers Watson full-time for more than 7 years
Pros – Great culture, keen to ensure job security, professional.
Cons – Highly profit focused, reducing the strategic outlook only to the short term for markets of the future. Highly centralized. Relationship oriented - at the cost of meritocracy. Often fails to identify incompetence giving the impression that incompetence is tolerable in order to preserve the 'job security' culture.
Advice to Senior Management – TW is a case of not practicing what its preaching. A little more focus on talent management and talent models will go a long way in increasing profitability as well as market share. That and a special focus on business services. The RoI on Business services is terrible!
Yes, I would recommend this company to a friend
2012-11-18 06:23 PST
Current Employee – been working at Towers Watson
Pros – Leaders at what they do. Emplyees are treated as assets.
Cons – Work life balance not so good.
Advice to Senior Management – Try and connect with junior associates at all level in formal and non formal enviornment.
Yes, I would recommend this company to a friend
2011-07-16 01:11 PDT
Current Employee – been working at Towers Watson full-time for more than a year
Pros – Great work environment in nice part of town. Small office feels like a community.
Cons – Entry level position, a lot of on the job training. Low starting pay.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-07 06:21 PDT
Former Employee – worked at Towers Watson as a contractor for more than 3 years
Pros – - tons of opportunities for personal & professional development
- smart people
- interesting work
- autonomy
- flexibility (work from home very accepted)
Cons – - inconsistent leadership across business units; some leaders don't communicate, others do
- risk aversion to telling people realities of change post-merger lead to many frustrated & disengaged associates
Advice to Senior Management – Be open - give your very smart people the benefit of the doubt - deliver tough messages without sugar coating, those who don't accept it don't belong there in the long run.
Yes, I would recommend this company to a friend
2013-05-01 17:34 PDT
Current Employee – been working at Towers Watson full-time for more than 10 years
Pros – My group is full of hardworking smart people who are genuine in their commitment to clients. People live the company values: Clients first, collaboration, professional excellence, integrity and respect.
Cons – I would like to see more communication between groups. There have been some post-merger growing pains but I feel we are now getting to be one integrated company.
Yes, I would recommend this company to a friend
2013-04-27 08:08 PDT
Current Employee – been working at Towers Watson full-time for more than a year
Pros – There are some very smart, very talented consultants who are fantastic teachers and can thrust your career forward
Abundance of training resources and materials
Plenty of special projects that are generally enjoyable and interesting
Cons – Good analysts are punished by receiving more work
If you're not working on the weekends, it's expected that your studying
lack of respect for study time
People who have failed the exam process or are not great workers are generally moved into people management roles (instead of consultants) where they continue to be 'not great'
Advice to Senior Management – Reward your best analysts with tangible benefits
Consider more goals than just billable hours for determining success (like if projects come in way under budget)
More stress on study schedules and 'exam time'
– I'm optimistic about the outlook for this company
2013-04-26 11:41 PDT
Former Employee – worked at Towers Watson full-time for more than a year
Pros – You can reach out to anyone when you need help. The management is down to earth, you can easily approach them if you need to tell them something important or whether you'd like to have a nice chat with them. Basically, you can see the core values in action.
Cons – As far I'm concerned, I do not see any cons at all.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-23 07:13 PDT
Current Employee – been working at Towers Watson full-time for more than a year
Pros – Working at Towers Watson provides unlimited opportunity for career growth
Cons – Less opportunity for Innovation within Towers Watson
Advice to Senior Management – Spend more time cultivating creativity amongst your workforce.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-22 21:18 PDT
Former Employee – worked at Towers Watson as a contractor for less than a year
Pros – Best HR practice!
Great working environment
Cons – I honestly couldn't think of any.
Advice to Senior Management – Keep up the good communication lines open.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-17 20:09 PDT
Current Employee – been working at Towers Watson full-time
Pros – Good people here if you can find them but they have all left.
With the amount of people gone now, if you are a junior client consulting analyst you are able to go to client meetings in your first year, but is that really a good trade-off?
Cons – Your hard work is rewarded with more admin and coordination work. Most of your day is spent chasing people and writing up invoice summaries.
Juniors are expected to only do admin and billing for about 3-4 years until you make consultant. When you bring this up to managers, they only solidify that sentiment and ask you to be patient.
Low compensation.
Advice to Senior Management – Think about why your analysts are leaving.
Think about the business model, loyalty is not a business model in this paradigm shift.
There is a gap between all levels of employees. What you think works may not work for your junior tier.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-22 02:30 PDT
Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With 14,000 associates around the world, we offer… — Full Overview
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