Towers Watson Reviews

Updated 21 October 2014
Updated 21 October 2014
376 Reviews
3.4
376 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
183 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 28 reviews)

  • Flexible work environment depending upon the office and the manager (in 28 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 47 reviews)

  • No work life balance during peak seasons (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great growth opportunity, no work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst
    Current Employee - Senior Analyst

    I have been working at Towers Watson full-time (more than an year)

    Pros

    -You learn a lot really fast
    - Exposure to different clients and projects
    - Great people (overall really intelligent and collaborative)
    - Autonomy to make decisions and contribute in new ways to the business
    - You often choose your projects

    Cons

    - Work way too many hours
    - Way too much stress due to unreasonable client demands. Leadership rarely pushes back
    (both of these are common in consulting)

    Advice to ManagementAdvice

    - Focus on improving quality of life for employees
    - Make billable hours attainable without negatively impacting personal lives

  2.  

    A fabulous place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Towers Watson has a diverse workforce and is open to providing opportunities to all who seek them out. Offers flexible work arrangements where possible for those who have a good history working there.

    Cons

    Much of the career path at TW is self directed, therefore those who are not able to manage their own work or seek out internal opportunities to grow may fall under the radar.

    Recommends
    Approves of CEO
  3.  

    Excellent customer service and benefit advisory for Medicare eligible retirees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in South Jordan, UT (US)
    Current Employee - Customer Service Representative in South Jordan, UT (US)

    I have been working at Towers Watson full-time (less than an year)

    Pros

    Quality values expressed and encouraged, through OneExchange from Towers Watson, towards the medicare eligible customers is at the pinnacle of customer service and support. At first, aimed towards client relief and customer satisfaction, this organization began achieving much more than originally expected. Educating customers, clients, and even employees with interpersonal sensitivity, business management, and Insurance skills that is much needed in todays society.

    Cons

    Employee acquisition through seasonal "trial period."

    Advice to ManagementAdvice

    Employee quality/quantity needs projection measuring.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 2 people found this helpful  

    Great clients, Great Resources, Poor Career Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    - Client Base is class leading for Benefits
    - Strong resources due to national depth
    - Reasonably flexible atmosphere (no one watching to see if I was at my desk from 8-5)
    - Pay and benefits were reasonable for my role and skill set
    - Variety of work is engaging
    - Worked with very talented people

    Cons

    - Work-life balance is an issue for many (trade-off for flexibility)
    - You're "in" or "out" here in terms of pay and promotions. I was generally in but I saw the disparity
    - Bureaucracy is too powerful
    - Career development is a joke in terms of going from mid level to senior level in Retirement. The decline of DB plans is killing their ability to move people to senior consultant and is driving away younger talent who would have found a way to partner roles in the past in retirement

    Advice to ManagementAdvice

    Invest in your 31-40s who are good in Retirement. Don't let dinosaur 50s and 60s weight the firm down. Figure out your best 1-3 people at this level in every office. Sit down and discuss what opportunities are available to them for the next 12-24 months and how those help them grow to level 50.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    A good place to work as an actuary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Associate in Dallas, TX (US)
    Former Employee - Actuarial Associate in Dallas, TX (US)

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    Excellent actuarial student program, generous exam support and bonuses, smart people to work with and learn from; many training opportunities for new hires; lots of Fortune 500 clients, interesting projects.

    Cons

    Depending on projects, sometimes may need to work long hours to meet project deadlines. But it's the nature of consulting.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Drive your own career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Reigate, England (UK)
    Current Employee - Human Resources in Reigate, England (UK)

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Great people. My team are brilliant to work with and there are some very inspiring associates throughout all regions and areas of the business. As part of HR you get to participate in initiatives such as the 'connectivity committee' which is an associate listening programme where you get to input ideas and give feedback.

    Cons

    It is a big company so you have to find your niche I suppose.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great workplace for young professionals looking to launch lasting career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Great place to work for a young professional looking for career development and advancement opportunities (not just actuaries and/or analysts!). Training and mentoring is provided on a daily basis through team/committee work and also through direct contact with your people manager. Overall collaborative, relaxed and fun work environment.

    Cons

    While there is room for quick advancement for young professionals, starting base salaries are not as high as offers from competitors. Overall compensation package and career opportunities help to outweigh this disparity.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Place to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Manila, Manila (Philippines)
    Current Employee - Business Analyst in Manila, Manila (Philippines)

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Company puts a high premium on ensuring work-life balance. They also get managers who really care for its people, and ensures great career development.

    Cons

    Unless you are a team leader/manager, compensation may not be as competitive. Those looking for good retirement plans should also review what this company is offering, as it needs to be updated to be in tune with the times.

    Advice to ManagementAdvice

    Keep up the good work. Totally appreciate that you listen to your employees' voice.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Too big for its own good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in New York, NY (US)
    Current Employee - Senior Consultant in New York, NY (US)

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Flexibility, work with smart people, good PTO allowance, stable

    Cons

    Too much bureaucracy - hard to make changes. Business units are very silo'ed, so it's very difficult to rotate into different roles.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Good people, work with top clients

    Cons

    Limited upward mobility, work is very cyclica, high turnover

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at Towers Watson? Share Your Experiences

Towers Watson

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.