Towers Watson

www.towerswatson.com

Towers Watson Reviews

Updated 29 January 2015
Updated 29 January 2015
425 Reviews
3.4
425 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
199 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 30 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 52 reviews)

  • No work life balance during peak seasons (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Great working environment and learning experience

    Cons

    tight schedule and busy weekends

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Benefit Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richardson, TX (US)
    Former Employee - Anonymous Employee in Richardson, TX (US)

    I worked at Towers Watson

    Pros

    Cleanest call center ever! Many extremely nice, knowledgeable people. The permanent employees as a whole are great folks, usually in a good mood, and genuinely out to help people to the best of their ability. They ran contests giving prizes for most enrollments, etc. There was a possibility of up to a $750 bonus, but factoring in about 10 different (very different) situations affecting your bonus, it was close to impossible to obtain this amount. They provide meals a few times a month usually pizza which is nice. You will obtain your Life & Health insurance license through the company at their expense. This is a fast paced job during open enrollment and time goes by quickly.

    Cons

    Parking is minimal at best. During open enrollment unless you choose a very early shift, you can't park in the main lot, although they did add some to the parking lot in December, not utilizing the space well in my opinion. Nobody working seasonal was paid for any holidays or given any time off for the holidays only 24 hours. When the season ends, they have your supervisor standing at your desk when you get in, tell you assignment over and have you clean out your desk. Not nearly enough training in practical experience to start with, you learn as you go. Rather than keep the the new hires who meet company standards, each year they have a hiring event. The caliber of people in some instances have been below par, generally these are the first that get let go at the end of the season.

    Advice to ManagementAdvice

    Get company policies in order and be clear about what those policies are. When asking a question, if you ask 3 different supervisors the same question you get 3 different answers. If someone has a great work ethic and is making One Exchange money, find a place to keep them. Many high caliber, good people with great attitudes and work ethic were let go.

    Recommends
    Negative Outlook
  3.  

    Nice place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than a year)

    Pros

    Management is aware of the needs of their employees

    Cons

    Manager & TC only provides opportunities to their favorite employees

    Advice to ManagementAdvice

    Try not to provide all opportunities to your friends in the office just be rational

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Comp Analyst/ Product Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in White Plains, NY (US)
    Former Employee - Anonymous Employee in White Plains, NY (US)

    I worked at Towers Watson

    Pros

    Made a lot of friends, free toilet paper, water, and coffee, and oxygen

    Cons

    Feel like I was in the Twilight Zone but Rod Sterling wasn't there drinking gin and smoking a cigar.

    No career development, awful promotions, bonuses dependent on other units so even if you perform well your bonus may take a hit.

    Poor management, lots of people coasting by doing minimal work while a few are putting in 14+ hour days to make deadlines. Management doesn't do anything about those that cant do the work except move them to different units or makes excuses.

    Management afraid to make tough decisions and get rid of people

    A lot of inner office conflict and turmoil, backstabbing. Departments work out of sync instead of together.

    Company is still using 2 different products instead of using one even though merger was 5 years ago.

    Different countries have different processes, which makes it near impossible with global clients.

    No training or development for current employees.

    Having to pay for parking.

    Decisions made from the top that are negatively impacting the unit as they don't understand exactly how it will impact.

    Having the IT group in the Philippines has been brutal as everything has been delayed and the group hasnt been trained to keep up with the demands of the organization.

    Poor communication all around.

    Consulting offices that are very difficult to work.

    Advice to ManagementAdvice

    For an HR company, this is unacceptable. Take a hard look at your employees and cut the dead weight and reward those that work hard.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good employer, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuary in Atlanta, GA (US)
    Former Employee - Actuary in Atlanta, GA (US)

    I worked at Towers Watson full-time (more than a year)

    Pros

    Bright, resourceful group of consultants
    Huge portfolio of large clients
    Excellent opportunity to work on a variety of projects

    Cons

    Job security
    Upper management somewhat detached from those they are managing

    Advice to ManagementAdvice

    Communicate more effectively with employees regarding performance goals

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Excellent experience. Great company with great people.

    • Comp & Benefits
    • Culture & Values
    Current Employee - RxCollaborative Pharmacy Group Purchasing in Stamford, CT (US)
    Current Employee - RxCollaborative Pharmacy Group Purchasing in Stamford, CT (US)

    I have been working at Towers Watson as an intern

    Pros

    The employees are all great, very helpful, patient, and hard working. Enjoyable place to work at and learn as an intern.

    Cons

    There could have been increased potential in tasks assigned.

    Recommends
  8. 1 person found this helpful  

    Great Consultancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Washington, DC (US)
    Current Employee - Consultant in Washington, DC (US)

    I have been working at Towers Watson full-time (more than a year)

    Pros

    Great work life balance, sharp, driven, colleagues. Prestige of being a preeminent HR consultancy.

    Cons

    None at the moment.

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Still figuring it out

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Great people
    Exposure to different industries

    Cons

    Not sure about career opportunities
    So-so line of sight

  10.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Consultant in London, England (UK)
    Current Employee - Investment Consultant in London, England (UK)

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Great support to qualify for CFA
    Very high caliber senior people at Band 50 and 60 which is encouraging

    Cons

    Not many people get to Level 50 or 60
    Very silo'd approach within the investment division

    Recommends
    Negative Outlook
  11.  

    Consultant

    • Career Opportunities
    Former Employee - Consultant in Jakarta (Indonesia)
    Former Employee - Consultant in Jakarta (Indonesia)

    I worked at Towers Watson full-time (more than a year)

    Pros

    Had a great experience working in TW, learned new things everyday, colleagues are friendly and insightful.

    Cons

    Had got challanges everyday during my work in this company, sometimes stressful but it's worth it.

    Approves of CEO

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