Towers Watson

  www.towerswatson.com
  www.towerswatson.com

Towers Watson Reviews

Updated 15 December 2014
Updated 15 December 2014
406 Reviews
3.3
406 Reviews
Rating Trends

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Towers Watson CEO John Haley
John Haley
194 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 30 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 52 reviews)

  • No work life balance during peak seasons (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Instant high pressure with NO training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at Towers Watson full-time (less than an year)

    Pros

    The team I worked with were hard working. You were able to leave on time and there was no requirement to work weekends.

    Cons

    There was no training given at all, even if they new that you had no previous experience in any role similar. When you asked for some it was not given. The managers were dismissive and appeared not to care for their employees. The lunch break was meant to be an hour, this was cut to 15-20 mins if they were feeling generous. If they felt that you call turn around time was not within the two minuet target (very hard when you get lonely pensioner on the phone, or a difficult and complicated case) then disciplinary action would be taken. The pay was not very good. It all felt very impersonal and you did not feel valued, if you did a good job there would be no recognition. Overall it was poor, and I would not recommend them to anyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Towers Watson Response

    Nov 05, 2014Talent Acquisition

    Thank you for taking the time to write a review. All associates who join our pensions administration and contact centre teams now go on a full induction before being placed on a team to ensure they ... More

  2.  

    Good people, good employment terms, but not very dynamic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Cambridge, East of England, England (UK)
    Current Employee - Software Developer in Cambridge, East of England, England (UK)

    I have been working at Towers Watson full-time

    Pros

    Good pay & benefits, flexible hours, relaxed and low stress. The people are good, and close interaction with the actuaries who use and sell our software is a benefit. Software is increasingly recognised within Towers Watson as a major part of the business and prioritised by management.

    Cons

    Lots of corporate nonsense can be irritating and dis-empowering. Limited domain (actuarial modelling software and associated enterprise systems), conservative customers (insurance companies) and being Windows-only can mean limited opportunity to experiment with new and cool technologies or ideas. Limited scope to move between teams/products at will.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Towers Watson Response

    Nov 05, 2014Talent Acquisition

    Thanks for your comments - I have passed these onto the software team.

  3.  

    Great at first, then falls to mediocrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Insightful perspective into the specific industries you're working for, can be very interesting. The culture is supportive where most people are willing to lend a helping hand if you ask for it. The compensation is excellent.

    Cons

    Long hours, not so challenging work after a few months, have to be up to date with current government policies which can be interesting to some people. The high turnover rate can be demotivating and a blow to the company morale. The chance for promotions is stifled if you work with someone with a bad reputation and not many people have the insight to overlook this.

    Advice to ManagementAdvice

    Find ways to motivate people to work smart and faster, and set the billing hour targets to a reasonable one, there just isn't that much work for everyone.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    Great working with highly educated and intelligent individuals.

    Cons

    Maximum work with minimal rewards.

    Advice to ManagementAdvice

    Embrace staff.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Good place to start your career but lots of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Chicago, IL (US)
    Former Employee - Business Analyst in Chicago, IL (US)

    I worked at Towers Watson full-time (more than an year)

    Pros

    Lots of responsibility, great place to grow and work with smart people.

    Cons

    Tough work-life balance; work from home policy is allowed in some offices but only to encourage longer working hours

    Advice to ManagementAdvice

    Support bottom up ideas; more exposure to upper level management

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Towers Watson full-time (more than 10 years)

    Pros

    collaborative culture, smart colleagues, great clients

    Cons

    volatility in the work load, billable hour goals

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great growth opportunity, no work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst
    Current Employee - Senior Analyst

    I have been working at Towers Watson full-time (more than an year)

    Pros

    -You learn a lot really fast
    - Exposure to different clients and projects
    - Great people (overall really intelligent and collaborative)
    - Autonomy to make decisions and contribute in new ways to the business
    - You often choose your projects

    Cons

    - Work way too many hours
    - Way too much stress due to unreasonable client demands. Leadership rarely pushes back
    (both of these are common in consulting)

    Advice to ManagementAdvice

    - Focus on improving quality of life for employees
    - Make billable hours attainable without negatively impacting personal lives

  9. 1 person found this helpful  

    Excellent customer service and benefit advisory for Medicare eligible retirees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in South Jordan, UT (US)
    Current Employee - Customer Service Representative in South Jordan, UT (US)

    I have been working at Towers Watson full-time (less than an year)

    Pros

    Quality values expressed and encouraged, through OneExchange from Towers Watson, towards the medicare eligible customers is at the pinnacle of customer service and support. At first, aimed towards client relief and customer satisfaction, this organization began achieving much more than originally expected. Educating customers, clients, and even employees with interpersonal sensitivity, business management, and Insurance skills that is much needed in todays society.

    Cons

    Employee acquisition through seasonal "trial period."

    Advice to ManagementAdvice

    Employee quality/quantity needs projection measuring.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    A good place to work as an actuary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Associate in Dallas, TX (US)
    Former Employee - Actuarial Associate in Dallas, TX (US)

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    Excellent actuarial student program, generous exam support and bonuses, smart people to work with and learn from; many training opportunities for new hires; lots of Fortune 500 clients, interesting projects.

    Cons

    Depending on projects, sometimes may need to work long hours to meet project deadlines. But it's the nature of consulting.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    A fabulous place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Towers Watson has a diverse workforce and is open to providing opportunities to all who seek them out. Offers flexible work arrangements where possible for those who have a good history working there.

    Cons

    Much of the career path at TW is self directed, therefore those who are not able to manage their own work or seek out internal opportunities to grow may fall under the radar.

    Recommends
    Approves of CEO

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