Towers Watson

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Towers Watson Reviews

Updated Jul 29, 2014
All Employees Current Employees Only

3.3 328 reviews

83% Approve of the CEO

Towers Watson CEO John Haley

John Haley

(166 ratings)

67% of employees recommend this company to a friend

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 22 reviews)

  • Smart professionals, great working environment and work/life balance (in 24 reviews)


Cons
  • Work life balance (there is none) - Long hours/weekend work (in 40 reviews)

  • No work life balance during peak seasons (in 8 reviews)

More Highlights
328 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good but not great

    Consulting Actuary (Current Employee) Dallas, TX (US)

    ProsSmartest people in the industry
    Best resources
    Good benefits

    ConsMerger is still evident 3+ years later
    Middle management struggling to get upper managements ideas into motion
    Constantly moving target when it comes to year end measurement

    Advice to Senior ManagementKeep pushing the envelope with new ideas and help roll those ideas out to the individuals more effectively.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    A great work environment with excellent people and challenging tasks.

    Actuarial Analyst (Current Employee) Phoenix, AZ (US)

    Pros- Quick promotion and raises for actuarial track employees
    - Experience of working with experts in the healthcare and actuarial fields
    - Very dedicated teams with a strong client-focus

    Cons- Can be difficult to maintain work/life balance
    - Sometimes seems there is low investment in systems and resources, though this appears to be changing

    Advice to Senior ManagementYou're doing a great job, make sure to continue to reinvest in the company and hire sufficient associates to meet staffing needs.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Make sure you have a people manager who takes development seriously.

    Analyst (Former Employee)

    ProsExposure to various clients and industries.

    Flexible work environment depending upon the office and the manager.

    ConsYou'll do the same work over and over again. If you get stuck with a people manager who doesn't care about development you can get dead ended. Some offices afford you more flexibility than others. Average benefits. I highly recommend not starting your career at Towers. Other firms do a much better job of developing their people. Go to Hay, Pay Governance or Pear Meyer if you are starting your career in this field. You'll be treated much better as an analyst or project manager.

    Advice to Senior ManagementDo a better job of picking people managers. Look at what offices have high turnover/haven't promoted people and ask yourself what has been the constant.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    Poor Division Leadership, stifled internal issues & no incentive to perform well.

    Analyst (Former Employee) New York, NY (US)

    Pros-Some great colleagues who are all very intelligent.
    -Somewhat flexible working schedule (remote, etc).
    -Exposure to varied clients

    Cons-Well below market compensation and pitiful bonuses.
    -WAY too much emphasis on billable hours. The hours target is unrealistic unless you work like a horse.
    -ZERO incentive to perform well - bonuses are severely lacking.
    -No clear Performance Review process: Mid-Year was often skipped with no explanation. Process was disjointed and inefficient (e.g., Employees who had limited exposure to you will be asked to review you - nothing done about achieving your objectives).
    -No recognition - "It's your job, why should we let reward you?"
    -VERY poor Division Management (specifically in the OSI division in the East). Leaders are "fake" and absent in helping you build your career.
    -No advancement opportunities - if you're an Analyst, plan to stay in that role. They only hire consultants externally. Even then, the salaries are a joke (6+ year consultant was at $68k in NYC).
    -No adjustment for Cost-of-Living: Example, those working in NYC are compensated the same as those in Atlanta.
    -"Back-stabbing" and pointing fingers is the norm.

    Advice to Senior Management-Focus on the employee, not their billable hours
    -Create incentive to actually perform above expectation
    -Meet market pay
    -Replace division leaders in OSI (esp. the East) with those who are both astute in the business world AS WELL as possessing some semblance of EQ.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Good company

    Director (Current Employee) New York, NY (US)

    ProsFreedom, Flexibility, Opportunities, Culture, Colleagues

    ConsComplicated org structure makes navigation a challenge

    Advice to Senior ManagementNone - seem to be on track

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company unless you work in the Finance Department

    Project Billing Analyst (Current Employee) Philadelphia, PA (US)

    ProsThere are opportunities to post out to other departments, but it is very rare and a slow process to transfer out of the Finance Department. The Finance Department is looked down upon and the workers are treated like peons. Management is very hands on and is constantly watching who is at their seats and working. The Department is micro managed from the Director down to the Supervisors. It is a very abrasive and tense environment.

    ConsI don't have anything positive to say about personal growth, promotions and leadership except it is very hard to move. The low balled the salaries of the employees just joining the team and the disparity in salaries amoungst the group is very large. Some people make 38,000 and some make 65,000 to do the same exact job.

    Advice to Senior ManagementThey need to evaluate the leadership role from the Supervisors up to the VP of the Department and make changes. Talk the talk, but also walk the walk. They have nice meetings but people are afraid to speak up and speak their minds for fear of retaliation or being terminated. Management is unapproachable and too hands on.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Great stepping stone into a consulting career but LOTS of internal issues

    Analyst (Former Employee)

    ProsReally smart people, very 'client first', brand name looks good on a resume, lots of client exposure

    ConsPay is not competitive with other firms, senior leadership is completely out of touch with lower level employees, hyper-competitive "blame" environment, lack of recognition, culture of favoritism, lack of top-down communication, lack of career development and growth opportunities, lack of incentives to stay, impossible billable goals, lower level employees are systemically unhappy, no work-life balance, no on-boarding process

    Advice to Senior ManagementListen to what your lower level employees say and make tangible changes, the fact that there is zero communication top-down or acknowledgement of external challenges/issues make the work environment toxic. You know what employees are saying (org surveys etc) take the time to actually do something about it or expect to lose more people. You can't pay people next to nothing, treat them poorly, and expect them to stick around for very long. This is a company (or at least LOB) wide issue.

    No, I would not recommend this company to a friend

     

    Reseracher

    Anonymous Employee (Current Employee)

    ProsYou can learn a lot from knowledgeable industry experts.

    ConsPay is below comparable opportunities.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great colleagues, shame about the managment

    Anonymous Employee (Former Employee) London, England (UK)

    ProsWorked with mostly a nice bunch of people, good office locations in London, get to work alongside some very knowledgeable people. One definite plus is the name looks good on your CV if nothing else.

    ConsUnderstaffed for most of the time I was there and found it to be very old boys network, if they or the senior people liked you you did well, if not tough luck and no chance of moving up. Non existent work life balance. Not great on bonus payments

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Professional team and incredibly diligent and smart.

    Consultant (Current Employee) Boston, MA (US)

    ProsProfessional, smart, diligent, lots of resources, team willing to help

    Consnone so far - very satisfied with the environment and the team

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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