Towers Watson Reviews

Updated 21 October 2014
Updated 21 October 2014
379 Reviews
3.4
379 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
185 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 29 reviews)

  • Flexible work environment depending upon the office and the manager (in 28 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 48 reviews)

  • No work life balance during peak seasons (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very stressful and under appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    Have flexibility to work from home.
    People who enjoy working in a remote environment will like it because you will never a have a team. Entire work/meetings is done through phone.

    Cons

    No work life balance during peak seasons. They don't treat you as humans during peak hours as client comes first no matter what.
    Leadership has unreasonable expectations. They don't understand the system but demand you to work.
    Heavily process oriented company so there is absolutely no scope to define anything. You have to follow the process even when it is inefficient

    Advice to ManagementAdvice

    Be reasonable to your employees and listen to their voice. Try being flexible when needed.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Stable and Diverse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Compensation Analyst in White Plains, NY (US)
    Current Employee - Seasonal Compensation Analyst in White Plains, NY (US)

    I have been working at Towers Watson as a contractor (more than 3 years)

    Pros

    Flexibility of work schedule, culture is collegiate, and there is diversity of work so you are always learning something new

    Cons

    Slow upward mobility for career growth.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)

    I have been working at Towers Watson full-time (more than 10 years)

    Pros

    Leading edge intellectual capital in the industry
    Smart colleagues who work collaboratively to help
    Flexible work/life policies
    Ease of work experiences in other countries

    Cons

    Since the Towers Perrin and Watson Wyatt merger in 2010, there is more internal bureaucracy to deal with, and Lines of Business think more in silos nowadays.

    Advice to ManagementAdvice

    Find a way to more easily bring our best people and best work to our clients, regardless of who "owns" the work or client relationship.

    Recommends
    Neutral Outlook
    Approves of CEO

    Towers Watson Response

    Oct 09, 2014Segment Lead Recruiter

    Thanks for the positive comments and constructive feedback.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Decent people and culture; Notoriously weak pay and heavy workload

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst in San Francisco, CA (US)
    Former Employee - Actuarial Analyst in San Francisco, CA (US)

    I worked at Towers Watson full-time

    Pros

    - Most people are competent, knowledgeable, friendly and willing to help junior analysts succeed in the long run
    - Free sports drinks in the vending machine
    - Health and Group Benefits promotes a very collegiate environment and there is substantial amount of unity among junior analysts
    - Work can be stimulating depends on the certain client team
    - The company does focus on professional excellence, with an extensive quality assurance process. The firm also fosters internal knowledge sharing and intellectual capital development to help streamlining service delivery and thus optimizing efficiency

    Cons

    - Competence and work ethics of employees can vary on two extremes
    - Certain senior consultants are incapable of controlling their emotions and terrorize everyone that works on their team. They make absolutely no effort to change their behavior, historically drove away few high competent associates due to deteriorating work relationships
    - Work-life balance is a big problem and there seems to be no fix
    - Compensation and benefits are lackluster, very ironic given the firm specializes in benefits consulting. The company has no revenue generation issues, so it's safe to conclude that the firm focuses on compensating individuals who are generating revenue (aka the senior consultants and above, whom are selling projects). However, leadership does need to realize junior analysts are executing the projects and churning out slides and spreadsheets at last nights.

    Advice to ManagementAdvice

    - Pay junior analyst better so that they don't move to competitors, so difficult to replace people with significant experience in this niche industry, especially in the mid-career consultant level
    - Make an effort to understand why work-life balance is a challenge and reward offices with most amount of revenue generated while putting in relatively least amount of hours to promote a competition of managing workload effectively
    - Do not allow incompetent senior people to be people managers. A prerequisite for being a people manager needs to someone who is a "people person" and truly cares about helping junior analysts succeed and be a contributor.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Towers Watson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    The compensation and bonus was good.

    Cons

    Stressful environment and they over work you. Hard to meet billable hours for bonus.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Makes it a focus on employee health and wellbeing but not as well on development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson as a contractor

    Pros

    Collaborative culture is present
    Focus on introducing programs for employee wellbeing but if in consulting role can be hard at times to take full advantage of programs

    Cons

    Most times company money/budget can prevent spending on employee development i.e formal training
    Not much opportunity on exciting projects but this can come down to relationship with direct manager unless you speak up, consistently

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Atlanta, GA (US)
    Former Employee - Senior Analyst in Atlanta, GA (US)

    I worked at Towers Watson full-time (more than an year)

    Pros

    1. Nice work environment with free fruits once a week.
    2. Some company organized events such as 5K run;
    3. Professional trade shows and educational opportunities.
    4. Nice packages when they layoff a department.

    Cons

    It all depends on the people you work with. Some managers needs to get more training to be better managers. Overall I do not have anything very bad to say.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good people to work with & long hours

    Current Employee - Senior Analyst in Stamford, CT (US)
    Current Employee - Senior Analyst in Stamford, CT (US)

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Very good learning experience. Great leaders & knowledge to learn & grow

    Cons

    Promotions are entirely based on "Perceptions" - doesn't matter how good of a reviews you get. Your boss needs to be somehow impressed. A little partiality also exists in the system that is often not addressed by senior management due to lack of time/interest.

    Advice to ManagementAdvice

    Please question why some people are promoted without meeting goals & others not promoted even after meeting goals. The idea of getting reviews is to remove "Bias" & be fair to all employees. Don't go by one mans assessment of all associates - question & probe.

  10.  

    Good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    lots of intelligent people working with you

    Cons

    time can be difficult to manage at times

  11.  

    Senior actuarial analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Actuarial Analyst in Atlanta, GA (US)
    Current Employee - Senior Actuarial Analyst in Atlanta, GA (US)

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Smartest people in the industry.

    Cons

    Company is to top heavy and does not take care of the little people. Salaries are lower and hours are longer then other places.

    Advice to ManagementAdvice

    Everyone is not easily replaceable. Even the little people. Take care of the people or the reputation of a low paying sweat shop will deter good people from thinking of working there.

    Doesn't Recommend
    Negative Outlook

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