Towers Watson

  www.towerswatson.com
  www.towerswatson.com

Towers Watson Reviews

Updated 25 November 2014
Updated 25 November 2014
399 Reviews
3.4
399 Reviews
Rating Trends

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Towers Watson CEO John Haley
John Haley
191 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 29 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 51 reviews)

  • No work life balance during peak seasons (in 11 reviews)

More Highlights

Employee Reviews

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  1.  

    Towers Watson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Benefits, Promotions, Work-life balance, Atmosphere

    Cons

    Personal growth, company values, training

    Recommends
    Neutral Outlook
  2. 2 people found this helpful  

    Great clients, Great Resources, Poor Career Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    - Client Base is class leading for Benefits
    - Strong resources due to national depth
    - Reasonably flexible atmosphere (no one watching to see if I was at my desk from 8-5)
    - Pay and benefits were reasonable for my role and skill set
    - Variety of work is engaging
    - Worked with very talented people

    Cons

    - Work-life balance is an issue for many (trade-off for flexibility)
    - You're "in" or "out" here in terms of pay and promotions. I was generally in but I saw the disparity
    - Bureaucracy is too powerful
    - Career development is a joke in terms of going from mid level to senior level in Retirement. The decline of DB plans is killing their ability to move people to senior consultant and is driving away younger talent who would have found a way to partner roles in the past in retirement

    Advice to ManagementAdvice

    Invest in your 31-40s who are good in Retirement. Don't let dinosaur 50s and 60s weight the firm down. Figure out your best 1-3 people at this level in every office. Sit down and discuss what opportunities are available to them for the next 12-24 months and how those help them grow to level 50.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Drive your own career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Reigate, England (UK)
    Current Employee - Human Resources in Reigate, England (UK)

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Great people. My team are brilliant to work with and there are some very inspiring associates throughout all regions and areas of the business. As part of HR you get to participate in initiatives such as the 'connectivity committee' which is an associate listening programme where you get to input ideas and give feedback.

    Cons

    It is a big company so you have to find your niche I suppose.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Unfortunately the company location in Pittsburgh, hiring process unorganized, not professional. Lack of training skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pittsburgh, PA (US)
    Former Employee - Customer Service Representative in Pittsburgh, PA (US)

    I worked at Towers Watson full-time (less than an year)

    Pros

    Companys potential-skys the limit. The pay good for the position.

    Cons

    Training lacked the essential direction for the job functions. Anyone can read from slides, takes trainer interaction with new hires along with system practice. Either you got the skill set for CSR or not. Training should be more on systems toggling again with practice, worksheets or at least the opportunity to take proper notes. Not enough valuable time learning the clients needs. And most importantly, ,,, a company should not let one person with only ONE year of customer service experience EVER make most important decisions, ,, especially with the maturity level of a high school student. Presentation of your company is set in the attitude of your leaders regardless if they are lowest level management meaning a team lead.

    Advice to ManagementAdvice

    My advice for management is not needed for this company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Great workplace for young professionals looking to launch lasting career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Great place to work for a young professional looking for career development and advancement opportunities (not just actuaries and/or analysts!). Training and mentoring is provided on a daily basis through team/committee work and also through direct contact with your people manager. Overall collaborative, relaxed and fun work environment.

    Cons

    While there is room for quick advancement for young professionals, starting base salaries are not as high as offers from competitors. Overall compensation package and career opportunities help to outweigh this disparity.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Place to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Manila, Manila (Philippines)
    Current Employee - Business Analyst in Manila, Manila (Philippines)

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Company puts a high premium on ensuring work-life balance. They also get managers who really care for its people, and ensures great career development.

    Cons

    Unless you are a team leader/manager, compensation may not be as competitive. Those looking for good retirement plans should also review what this company is offering, as it needs to be updated to be in tune with the times.

    Advice to ManagementAdvice

    Keep up the good work. Totally appreciate that you listen to your employees' voice.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Extremely hostile work environment for African Americans.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Good benefits, including a pension plan.

    Cons

    While there are a few really cool people there, the 1950s culture largely consists of prejudiced consultants who refuse to hire or work with African Americans. Those few African Americans who manage to get hired are usually undermined by a steady flow of malicious, unwarranted complaints and insults from their colleagues that eventually run them out of the company.

    Advice to ManagementAdvice

    Stop discriminating against African Americans in your culture. Provide your employees with diversity training to help them overcome their biases. Hold your managers accountable for fairness in hiring, retention and promotions through their compensation and incentives. Model other companies that have been successful in transforming their culture to an inclusive one. Stop making excuses as to why you have virtually no African Americans at your company.

  9.  

    Good place to start your career but lots of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Chicago, IL (US)
    Former Employee - Business Analyst in Chicago, IL (US)

    I worked at Towers Watson full-time (more than an year)

    Pros

    Lots of responsibility, great place to grow and work with smart people.

    Cons

    Tough work-life balance; work from home policy is allowed in some offices but only to encourage longer working hours

    Advice to ManagementAdvice

    Support bottom up ideas; more exposure to upper level management

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Smart People, No Growth potential, Capricious reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Flexibility on how you work
    REALLY smart people
    Work is often interesting - though it can get mundane.

    Cons

    Forced to 'create' your own career - very little guidance and consequently very easy to get lost.
    If you don't meet your billable goal, it really doesn't matter what else you may have done.

    Advice to ManagementAdvice

    Look at the full skill set of your employees - and consider building a rotational program to develop fully well-rounded consultants. You too easily pigeon hole people.

    Neutral Outlook
    Approves of CEO
  11.  

    Too big for its own good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in New York, NY (US)
    Current Employee - Senior Consultant in New York, NY (US)

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Flexibility, work with smart people, good PTO allowance, stable

    Cons

    Too much bureaucracy - hard to make changes. Business units are very silo'ed, so it's very difficult to rotate into different roles.

    Recommends
    Positive Outlook
    Approves of CEO

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