Towers Watson

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Towers Watson Reviews

Updated 18 August 2014
Updated 18 August 2014
342 Reviews

3.4
342 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
170 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 22 reviews)

  • Smart professionals, great working environment and work/life balance (in 24 reviews)


Cons
  • Work life balance (there is none) - Long hours/weekend work (in 40 reviews)

  • No work life balance during peak seasons (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Poor Division Leadership, stifled internal issues & no incentive to perform well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  New York, NY (US)
    Former Employee - Analyst in New York, NY (US)

    Pros

    -Some great colleagues who are all very intelligent.
    -Somewhat flexible working schedule (remote, etc).
    -Exposure to varied clients

    Cons

    -Well below market compensation and pitiful bonuses.
    -WAY too much emphasis on billable hours. The hours target is unrealistic unless you work like a horse.
    -ZERO incentive to perform well - bonuses are severely lacking.
    -No clear Performance Review process: Mid-Year was often skipped with no explanation. Process was disjointed and inefficient (e.g., Employees who had limited exposure to you will be asked to review you - nothing done about achieving your objectives).
    -No recognition - "It's your job, why should we let reward you?"
    -VERY poor Division Management (specifically in the OSI division in the East). Leaders are "fake" and absent in helping you build your career.
    -No advancement opportunities - if you're an Analyst, plan to stay in that role. They only hire consultants externally. Even then, the salaries are a joke (6+ year consultant was at $68k in NYC).
    -No adjustment for Cost-of-Living: Example, those working in NYC are compensated the same as those in Atlanta.
    -"Back-stabbing" and pointing fingers is the norm.

    Advice to ManagementAdvice

    -Focus on the employee, not their billable hours
    -Create incentive to actually perform above expectation
    -Meet market pay
    -Replace division leaders in OSI (esp. the East) with those who are both astute in the business world AS WELL as possessing some semblance of EQ.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    If you enjoy 60 hour work weeks - this is the place for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Decent Pay
    Telecommute/office location
    Intelligent & nice People

    Cons

    Work life balance (there is none) - Long hours/weekend work. This results from encouraging extra work for additional client billable hours.
    Entering in your time
    Staffing is not adequate
    Minimal number of paid days off
    Medical benefits are sub par compared to other employers
    Some team managers and project managers are disrespectful to staff
    Morale of many many workers can be dismal.

    Advice to ManagementAdvice

    Let people have a life outside of work. Hire more people. Create a positive morale work environment and stop being critical. Don't let a 60 hour work week be the norm!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great for those who are starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Reigate, England (UK)
    Current Employee - Senior Analyst in Reigate, England (UK)

    Pros

    Working with people who have a wealth of experience in the field
    Everyone is very helpful
    Most people are easy to work with

    Cons

    People complain about salaries
    People move to other firms as they provide better salaries
    Management does not seem to do anything about attrition

    Advice to ManagementAdvice

    Review salaries and make adjustments to address the attrition rate

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Great stepping stone into a consulting career but LOTS of internal issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    Pros

    Really smart people, very 'client first', brand name looks good on a resume, lots of client exposure

    Cons

    Pay is not competitive with other firms, senior leadership is completely out of touch with lower level employees, hyper-competitive "blame" environment, lack of recognition, culture of favoritism, lack of top-down communication, lack of career development and growth opportunities, lack of incentives to stay, impossible billable goals, lower level employees are systemically unhappy, no work-life balance, no on-boarding process

    Advice to ManagementAdvice

    Listen to what your lower level employees say and make tangible changes, the fact that there is zero communication top-down or acknowledgement of external challenges/issues make the work environment toxic. You know what employees are saying (org surveys etc) take the time to actually do something about it or expect to lose more people. You can't pay people next to nothing, treat them poorly, and expect them to stick around for very long. This is a company (or at least LOB) wide issue.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Reseracher

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You can learn a lot from knowledgeable industry experts.

    Cons

    Pay is below comparable opportunities.

  7. 1 person found this helpful  

    Good but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting Actuary  in  Dallas, TX (US)
    Current Employee - Consulting Actuary in Dallas, TX (US)

    Pros

    Smartest people in the industry
    Best resources
    Good benefits

    Cons

    Merger is still evident 3+ years later
    Middle management struggling to get upper managements ideas into motion
    Constantly moving target when it comes to year end measurement

    Advice to ManagementAdvice

    Keep pushing the envelope with new ideas and help roll those ideas out to the individuals more effectively.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    A great work environment with excellent people and challenging tasks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Analyst  in  Phoenix, AZ (US)
    Current Employee - Actuarial Analyst in Phoenix, AZ (US)

    Pros

    - Quick promotion and raises for actuarial track employees
    - Experience of working with experts in the healthcare and actuarial fields
    - Very dedicated teams with a strong client-focus

    Cons

    - Can be difficult to maintain work/life balance
    - Sometimes seems there is low investment in systems and resources, though this appears to be changing

    Advice to ManagementAdvice

    You're doing a great job, make sure to continue to reinvest in the company and hire sufficient associates to meet staffing needs.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  New York, NY (US)
    Current Employee - Director in New York, NY (US)

    Pros

    Freedom, Flexibility, Opportunities, Culture, Colleagues

    Cons

    Complicated org structure makes navigation a challenge

    Advice to ManagementAdvice

    None - seem to be on track

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Professional team and incredibly diligent and smart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Boston, MA (US)
    Current Employee - Consultant in Boston, MA (US)

    Pros

    Professional, smart, diligent, lots of resources, team willing to help

    Cons

    none so far - very satisfied with the environment and the team

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Cheerful culture, good company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    nice smart people, good culture, true great company to work with

    Cons

    dont feel theres nothing worth to mention

    Recommends
    Positive Outlook
    No opinion of CEO

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