Work in HR or Recruiting?
Toys ''R'' Us
2.8 of 5 598 reviews
www.toysrus.com Wayne, NJ 5000+ Employees
Work in HR? Complete Your Profile

Toys ''R'' Us Reviews

Updated May 16, 2013
All Employees Current Employees Only

2.8 598 reviews

                             

51% Approve of the CEO

Toys ''R'' Us Chairman and CEO Jerry Storch

Jerry Storch

(285 ratings)

39% of employees recommend this company to a friend
597 employee reviews
Relevance Date Rating
in
  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Senior Management
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Austin, TX (US)

Current Employee – been working at Toys ''R'' Us part-time for more than 3 years

ProsInteract with kids and parents, fun to be around toys all day, demonstrations for kids on certain saturdays, fun environment to work in, managers are all pretty chill

Consno incentives to hit metrics...if metrics aren't hit hours are cut, parents during christmas are rude and terrible, slow when not in season, coupons restrict a lot of items so people get mad easily

Advice to Senior ManagementRecognize employees for selling extra services, incentive based rewards

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Wayne, NJ (US)

Former Employee – worked at Toys ''R'' Us full-time for more than a year

Prosbright people, awesome cafeteria, huge parking lot, cool toys and baby merchandise

Consculture, lack of communications, dysfunctional groups, politics, only merchandising driven view

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Senior Management
         
  • Career Opportunities
         

 

Jackson, MS (US)

Former Employee – worked at Toys ''R'' Us part-time for less than a year

ProsI was able to work in a kid friendly environment

ConsThe pay was minimum wage and that wasn't good at all

Advice to Senior ManagementManagement was great

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Senior Management
         
  • No Opinion of CEO

 

Former Employee – worked at Toys ''R'' Us

Prosmeet some great people and good work experience.

Consway more work than people realize and at times you will feel like your setup for failure and will feel like your by yourself.

Advice to Senior Managementbetter communication.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

National City, CA (US)

Current Employee – been working at Toys ''R'' Us part-time for less than a year

ProsGood customer experience and great cashier experience

Consto many kids and busy in Christmas time

Advice to Senior ManagementBetter employment opportunities

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Senior Management
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Tukwila, WA (US)

Former Employee – worked at Toys ''R'' Us part-time for more than a year

ProsFun atmosphere, and flexible hours. 10% discount on most merchandise including both babies and toys r us sides of the store.

ConsManagement not very good. Terrible during Christmas Season. After leaving, they treat you horribly as a customer. Horrible pay, and no benefits.

Advice to Senior Managementkeep your employees happier.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Senior Management
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Current Employee – been working at Toys ''R'' Us part-time for more than a year

ProsPaid time off, vacation, sick leave (also a joke). Offer crappy in-case-u-get-sick insurance for part timers. Better ins. for f/t.
The friendships you create w/ the coworkers... Also the fact that it's a toy store!

ConsThe company as a whole knows how to make you feel unappreciated. Certain Mgr's will decrease your hours if you ask for a change in schedule (weeks or months in advance). The raises are once a year only. The max is .25. The management "tree" is a little iffy as to who is your boss. They rarely promote from within, and once promoted they offer you very low pay.

Advice to Senior ManagementShow associates appreciation for what they do.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Senior Management
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Plantation, FL (US)

Former Employee – worked at Toys ''R'' Us full-time for more than 3 years

ProsMet some great people there. It's pretty fun working around toys.

ConsThe kids can get out of hand and make the store a complete mess. A lot of employees don't really care about their job, especially the seasonal hires.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

 

Baltimore, MD (US)

Former Employee – worked at Toys ''R'' Us part-time for less than a year

ProsIt was a fun, friendly environment. I liked my responsibilities.

ConsAs expected, the pay was not great. The staff consisted of a lot of young people.

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Marion, IL (US)

Former Employee – worked at Toys ''R'' Us full-time for more than 8 years

ProsGreat people to work with and great time off

Constoo tight with payroll and budgets

Advice to Senior Managementyou need a better system to separate good and bad employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review
110 of 597 Reviews RSS Feed embed Embed

Worked for Toys ''R'' Us? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.