Glassdoor is your free inside look at Toys ''R'' Us reviews and ratings - including employee satisfaction and approval ratings for Toys ''R'' Us CEO Jerry Storch. All 597 reviews are posted anonymously by Toys ''R'' Us employees.
51% of the CEO
Jerry Storch
Current Employee – been working at Toys ''R'' Us part-time for more than 3 years
Pros – Interact with kids and parents, fun to be around toys all day, demonstrations for kids on certain saturdays, fun environment to work in, managers are all pretty chill
Cons – no incentives to hit metrics...if metrics aren't hit hours are cut, parents during christmas are rude and terrible, slow when not in season, coupons restrict a lot of items so people get mad easily
Advice to Senior Management – Recognize employees for selling extra services, incentive based rewards
Yes, I would recommend this company to a friend
2013-05-09 13:19 PDT
Former Employee – worked at Toys ''R'' Us full-time for more than a year
Pros – bright people, awesome cafeteria, huge parking lot, cool toys and baby merchandise
Cons – culture, lack of communications, dysfunctional groups, politics, only merchandising driven view
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-09 18:36 PDT
Former Employee – worked at Toys ''R'' Us part-time for less than a year
Pros – I was able to work in a kid friendly environment
Cons – The pay was minimum wage and that wasn't good at all
Advice to Senior Management – Management was great
2013-05-05 08:57 PDT
Former Employee – worked at Toys ''R'' Us
Pros – meet some great people and good work experience.
Cons – way more work than people realize and at times you will feel like your setup for failure and will feel like your by yourself.
Advice to Senior Management – better communication.
No, I would not recommend this company to a friend
2013-05-04 09:35 PDT
Current Employee – been working at Toys ''R'' Us part-time for less than a year
Pros – Good customer experience and great cashier experience
Cons – to many kids and busy in Christmas time
Advice to Senior Management – Better employment opportunities
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-30 10:00 PDT
Former Employee – worked at Toys ''R'' Us part-time for more than a year
Pros – Fun atmosphere, and flexible hours. 10% discount on most merchandise including both babies and toys r us sides of the store.
Cons – Management not very good. Terrible during Christmas Season. After leaving, they treat you horribly as a customer. Horrible pay, and no benefits.
Advice to Senior Management – keep your employees happier.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-02 15:04 PDT
Current Employee – been working at Toys ''R'' Us part-time for more than a year
Pros – Paid time off, vacation, sick leave (also a joke). Offer crappy in-case-u-get-sick insurance for part timers. Better ins. for f/t.
The friendships you create w/ the coworkers... Also the fact that it's a toy store!
Cons – The company as a whole knows how to make you feel unappreciated. Certain Mgr's will decrease your hours if you ask for a change in schedule (weeks or months in advance). The raises are once a year only. The max is .25. The management "tree" is a little iffy as to who is your boss. They rarely promote from within, and once promoted they offer you very low pay.
Advice to Senior Management – Show associates appreciation for what they do.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-02 18:36 PDT
Former Employee – worked at Toys ''R'' Us full-time for more than 3 years
Pros – Met some great people there. It's pretty fun working around toys.
Cons – The kids can get out of hand and make the store a complete mess. A lot of employees don't really care about their job, especially the seasonal hires.
No, I would not recommend this company to a friend
2013-05-03 09:00 PDT
Former Employee – worked at Toys ''R'' Us part-time for less than a year
Pros – It was a fun, friendly environment. I liked my responsibilities.
Cons – As expected, the pay was not great. The staff consisted of a lot of young people.
2013-04-27 17:21 PDT
Former Employee – worked at Toys ''R'' Us full-time for more than 8 years
Pros – Great people to work with and great time off
Cons – too tight with payroll and budgets
Advice to Senior Management – you need a better system to separate good and bad employees
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-18 13:01 PDT
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