Trader Joe's

  www.traderjoes.com
  www.traderjoes.com

Trader Joe's Reviews

Updated 16 December 2014
Updated 16 December 2014
702 Reviews
3.4
702 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
444 Ratings

Review Highlights

Pros
  • Great benefits and a great place to work for people who don't mind working hard (in 56 reviews)

  • The benefits are great considering it's non-union part time work (in 48 reviews)


Cons
  • Managers sit in the office all day while crew members run the store (in 65 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 18 people found this helpful  

    It's difficult to admit the changes.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member
    Current Employee - Crew Member

    I have been working at Trader Joe's part-time (more than 8 years)

    Pros

    Hands down, this is the most enjoyable job I've ever had. The people are great, the management is better than any other retail enviornment that I've ever worked in. We are afforded enough power to make customers happy and do our jobs. The customers are a cut above any other grocer, they are usually more respectful and generally more educated than a regular grocery store. This makes for a much more enjoyable customer service experience. The retirement plan, though reduced over the past few years, is still wonderful in todays market.

    Cons

    As the company grows, hours are being cut as well as benefits. We once qualified for benefits at an average of 20 hours per week. That limit was bumped up to 30 hours last year and has wrecked havoc amongst its employees. People that once qualified, no longer do and are forced into the government plan which in most cases is much, much more expensive than what we had at work. They are also not as comprehensive as what we once enjoyed. Raises are still generous but nowhere NEAR what they once were. As the company has grown, their generosity decreased.

    Advice to ManagementAdvice

    I understand these are tough times and Trader Joe's still does stand out amongst other retailers. However, you DID cut our benefits. You DID slow our raises down. You DID reduce our retirement. There seems to be no acknowledgement of this. Instead, every few months, I get what I like to call the "aren't you glad I'm your boyfriend?" letters. They tell us how wonderful you all are for providing us with what we have and how well it compares to other companies. That's awesome. I understand these are tough economic times and things everywhere are changing. But stop telling me I shouldn't be unhappy that every quarter I have to worry if I will be able to provide benefits for my family because my hours are cut during the summer, a slow time for us and hours are again cut in winter even though it's busy. If I lose benefits with you, my cost will go up $150 per month through the government plan. That is not an affordable option for me or my family. Your company is growing and it appears to me that as you grow, employee benefits will wane. That is disheartening for me because I love this company. I believe in this company and I don't want to someday have to say that they let me down to the point of having to leave.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    I love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate (Assistant Manager) in New York, NY (US)
    Current Employee - Mate (Assistant Manager) in New York, NY (US)

    I have been working at Trader Joe's

    Pros

    Great experience to work for.

    Cons

    Long hours but amazing savings.

    Advice to ManagementAdvice

    Keep up.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Well run.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Well run company with no debt and good starting income for the type of job it is. Always expanding stores as well.

    Cons

    While you can get raises, it tops out at around $20 an hour. After you've reached that, there's less incentive and not as much to aspire to.

    Advice to ManagementAdvice

    Don't cap raises.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Crew Member in New York, NY (US)
    Current Employee - Part Time Crew Member in New York, NY (US)

    I have been working at Trader Joe's part-time (less than an year)

    Pros

    No look policy and salary.

    Cons

    I can't think of any so far.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Amazing job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Lexington-Fayette, KY (US)
    Current Employee - Crew Member in Lexington-Fayette, KY (US)

    I have been working at Trader Joe's part-time (more than 3 years)

    Pros

    Trader joes is there for you and will do anything in their power to make you happy!

    Cons

    No cons. Labor is mandatory but it's part of the job.

    Advice to ManagementAdvice

    Be happy and lead us!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Could be a better place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Trader Joe's part-time (more than an year)

    Pros

    Fellow employee's and most managers were very easy to get along with. Pay slightly above average. Casual atmosphere. Usually not stuck in one section all day.

    Cons

    Benefits only available to those that work and maintain 700 hours within a period. One day you have benefits and the next day you could lose them which happened to me. Job is extremely physical - just about everyone I worked with had some type of injury that even if it hurts, as long as you're cleared by a doctor you still do the same thing. Once they find you're good at something, you are pretty much stuck there even though they're supposed to rotate you during the day. Management tends to play favorites with some employees. Little encouragement for hard work.

    Advice to ManagementAdvice

    Make sure all employees are trained properly on all sections. Have a way that employees can check online to see if they are close to losing benefits so they can pick up other shifts or have other options. Rotate employees often. Ask them what sections they like to work. Have baggers during peak hours and holiday season assigned to each register. Let employees work hours you hire them for, even if it's not a full shift. While I'm all for the "customer experience", it's ok if the cashiers don't chit chat with EVERY customer. Some customers would like to get in and out without having small talk.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Crew member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in West Hartford, CT (US)
    Current Employee - Crew Member in West Hartford, CT (US)

    I have been working at Trader Joe's part-time (more than 10 years)

    Pros

    Pay and benefits are better than most employees.

    Cons

    Not very challenging and they are shifting to cheaper supervisors.

    Advice to ManagementAdvice

    Use experience personnel to get things done right.

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Crew member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbus, OH (US)
    Former Employee - Anonymous Employee in Columbus, OH (US)

    I worked at Trader Joe's part-time (more than 5 years)

    Pros

    Good coworkers. Fun place to work

    Cons

    Hard to move up in company without relocating. Played favorites at times

    Advice to ManagementAdvice

    Don't look down on part time employees like we are stupid. Some of us have more education and knowledge than you do

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great Career Choice!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Very rewarding professionally and financially!

    Cons

    Work/ Life balance can be a struggle...

    Advice to ManagementAdvice

    Invert the Pyramid

  11. 3 people found this helpful  

    I'm very disenchanted with this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Dallas, TX (US)
    Current Employee - Crew Member in Dallas, TX (US)

    I have been working at Trader Joe's part-time (more than an year)

    Pros

    I love my coworkers, just quality people. And I really like the benefits but I'm sad I will be losing them soon.

    Cons

    They are cutting hours right and left even though we are a very steady store that brings in tons of money. It's obvious they're doing this because they don't want to give benefits anymore and what really bothers me about this is they're covering this up by lying to our faces about our "slow sales". Why do they expect us to believe that when we're the ones making the transactions?

    Advice to ManagementAdvice

    Just be honest and have some genuine concern for your employees. Otherwise, why do you even want to manage at all?

    Disapproves of CEO

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