Trader Joe's

  www.traderjoes.com
  www.traderjoes.com

Trader Joe's Reviews

Updated 23 November 2014
Updated 23 November 2014
684 Reviews
3.4
684 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
432 Ratings

Review Highlights

Pros
  • Great benefits and a great place to work for people who don't mind working hard (in 56 reviews)

  • The benefits are great considering it's non-union part time work (in 48 reviews)


Cons
  • Managers sit in the office all day while crew members run the store (in 65 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trader Joe's

    Pros

    good work environment, good hours, nice people and management

    Cons

    customers, standing on our feet

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great job great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - F/T Crew Member in Falls Church, VA (US)
    Current Employee - F/T Crew Member in Falls Church, VA (US)

    I have been working at Trader Joe's full-time (less than an year)

    Pros

    Working with great people
    Great Benefits

    Cons

    No cons really, like most jobs it can be a bit stressfull when it's busy but other than that nothing really to complain about.

    Advice to ManagementAdvice

    Nothing!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Wayne, NJ (US)
    Current Employee - Crew Member in Wayne, NJ (US)

    I have been working at Trader Joe's full-time (more than 3 years)

    Pros

    This company has Great benefits

    Cons

    Not too much of a career

    Advice to ManagementAdvice

    No need to Micromanage

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It's a great company that's different than just about anything else out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Crew Member in Portland, OR (US)
    Former Employee - Part Time Crew Member in Portland, OR (US)

    I worked at Trader Joe's part-time (more than 3 years)

    Pros

    Great community of workers. Generally the staff and management have great communication.

    Cons

    Depending on the store and the manager, the climate of trust and stress can vary a lot.

    Advice to ManagementAdvice

    Listen to the employees and don't

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Laguna Hills, CA (US)
    Current Employee - Crew Member in Laguna Hills, CA (US)

    I have been working at Trader Joe's part-time (more than an year)

    Pros

    Flexible Scheduling
    Raises twice a year
    Many food/wine tastings
    Decent Health Insurance for those working on average 30 hours/week
    Great people to work with
    Safe environment
    Paid time off

    Cons

    As a crew member, hourly pay capped at around $21 an hour
    Slowly making cuts to overall benefits but looking to improve on those again

    Advice to ManagementAdvice

    More advice to CEO: promoting from within is better than taking others from the outside. Go back to the Trader Joe's tradition of doing that.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Highest paying, most positive atmosphere, and easiest retail/grocery job I've ever had by far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in New York, NY (US)
    Current Employee - Crew Member in New York, NY (US)

    I have been working at Trader Joe's full-time (more than an year)

    Pros

    Great benefits, caring environment, positive atmosphere, high salary, constant learning experience, non-routine, extremely team-oriented

    Cons

    Sadly the company places all emphasis for promotion/raises on presence and exact punctuality rather than quality of work.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fun and great company to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Crew Member in Millburn, NJ (US)
    Current Employee - Part Time Crew Member in Millburn, NJ (US)

    I have been working at Trader Joe's part-time (more than an year)

    Pros

    wonderful company to grow with
    pay is goode
    everyone is so positive and happy

    Cons

    very competitive to become a higher position

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Awesome Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk in Santa Barbara, CA (US)
    Current Employee - Clerk in Santa Barbara, CA (US)

    I have been working at Trader Joe's full-time (more than an year)

    Pros

    They split up your job duties every hour to make day go by quicker. Fun and efficient atmosphere.

    Cons

    Some of shifts were way to early in the morning,

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 18 people found this helpful  

    Hard work. But there is trouble behind the friendly, happy facade...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Crew Member
    Current Employee - Part Time Crew Member

    I have been working at Trader Joe's part-time (more than an year)

    Pros

    Great products, happy customers. Crew mates generally friendly and easy to work with. Management gives leeway most of the time to keep people happy.

    Cons

    Age discrimination...being told you are "slow" and giving the younger people the more fun jobs. Those fired or demoted are older for the most part. TJ's does not acknowledge that accuracy, proper product placement and rotation is more important than how fast you can "throw" product.In its zeal to increase profit, TJ's ignores many practices that cost them money. They'd rather promote a know-nothing younger employee (and what I mean is they haven't been there long enough to know enough to be promoted) than let someone with knowledge and experience get ahead - it's all about how much money you make. Tell me something TJ's...why promote that you pay people well when you look to cut them off when they earn too much? DON'T YOU WANT TO KEEP GOOD PEOPLE?

    Advice to ManagementAdvice

    Standards and practices. Stop nickle and diming with salaries and look at where waste really occurs. Pay attention to how the stores are run. Our store is ignoring frozen. It's a mess - too much product in the freezer, too many cut boxes, product left out of the freezer too long (45-min to one hour in many cases) leading to degradation of product. No rotation. Too many products available for order elsewhere don't get ordered. And some places where shelves are empty and product is in back, the product doesn't get thrown. IF THE PRODUCT IS NOT THERE YOU CAN'T SELL IT, AND WE LOSE MONEY. And it disappoints the customer. Pay attention to the store. TJ's uses nautical terms and considers each store a ship. Well, no sailor worth his salt would run a ship like TJ's does. Ger your act together! Finally, when an employee mentions something or has an idea, listen to the message, don't kill the messenger.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 15 people found this helpful  

    In desperate need of diversity, good balanced leadership & an emphasis on updating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Lexington-Fayette, KY (US)
    Former Employee - Crew Member in Lexington-Fayette, KY (US)

    I worked at Trader Joe's full-time

    Pros

    10% discount on decent already cheap booze, carbs; nitrate free meats; tasty hummus, good mineral water spritz prices, good coffee, sample anything; emphasis on reusable or paper bags -- no plastic bags used anywhere.

    Cons

    Scheduling is rife with poor communication and inaccessible management adding to the frustration are back-to-back shifts like closing then opening then closing then opening that contribute to poor health, sleep depravation, which in turn causes everything to suffer, least of all the people. TJ's uses a 2 star rated iPhone only app -DayForce- for employees to request vacation, sick leave, etc. The only other way is to track down the singular manager responsible for scheduling at least a 2 weeks in advance to place a request. There're are no TJ afforded/addressed emails to management that could expedite this process and good luck reaching anyone if you're sick and have to open at 5am. It's the most antiquated systems I've ever had the displeasure of working with.

    All employees were forced to use our/their own cell phone data to fill out post hire documentation --wifi is available, but kept greedily from employees & the hiring process. Out-of-date cheap training materials & computers give off the distinct atmosphere of a 2 bit bodega & not the image of the fastest growing "children of god-esque" replica... ahem, grocery store in America.

    A 2 hr orientation took 6 hours due to ridiculous needless miscommunication, inexperience, a nonexistent HR, constant technical failures (inadequate computing power aforementioned) & interruptions as there was no space separate from the 100+ degree break room to process new hires. The introductory training content & direction were disgustingly condescending at best.

    Scheduling & pay were after thoughts & addressed half heartily at the end of the day.

    My favorite ridiculous-ism was the non-confident assertion that "integrity" was, "...just about being nice to people and stuff..." - Manager

    The GM (Captain) was so socially awkward, he made the others look adequate, when they were just as bad.

    There was an overwhelming sense of false/faux equal treatment for equal work with the white men holding the highest positions & wielding the most control & power, while the female higher ups (all 2 to the men's 7 @ least) were constantly abrasive, unprofessional & defensive as if they had had enough of inaction to right the proverbial ship of obvious inequalities & were determined to react irrationally at or around anyone anytime no matter the reason, nor the company kept & that included in front of the glassy eyed patrons, whose questions went unanswered, irritatingly passed off, or were given completely false & concocted out-of-thin-air responses that presented TJs in the angelic light the kool-aid drinkers with their purple stained lips thought it deserved.

    An overall poor performance from the top down -- I came home bewildered & wondering if all the red flags had been shown or if it was just a really bad day at the park. Sadly, I should've walked away. While not tasting the kool-aid, a glass was poured and I kept it on ice. In my case I got out before I was forced to drink it.

    For a place that wants to be considered a family of friends, it fails on almost every level through forced, coerced, fake & out-of-date methods that actually give off the impression that it IS all just an act. No one cares. The company is cheap. The equality is fake. The trust is paper thin. There is no integrity above "...just being nice to people and stuff..."

    Advice to ManagementAdvice

    Read the cons and fix them. Focus on diversifying by race/ethnicity & gender (@ the very least) both crew and mates/captain. Take notice of skill sets and place employees accordingly -- it's one thing to have a crew that can do everything & quite another to have a crew that enjoys & is good at doing everything -- most are drawn to particular roles and those roles should be witnessed early-on and exploited if so desired by all parties. That way people like their jobs with the exception of management who need to be willing to pick up the slack in every area. I think this goes to the schedule which is a hot mess to say the least. The answer to avoiding 9 hours of bathroom duty is not breaking up an adult employee's day w/2 hrs here, 2 there and so on. It's demeaning and doesn't allow one to get any sort of rhythm, nor satisfaction.
    Don't be cheap! Fix intolerable break room temperatures. I'm sure there's a way to put a wall unit in there.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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