TransUnion Reviews

Updated 26 April 2015
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3.3
233 Reviews
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Jim Peck
83 Ratings

Pros
  • Excellent work/life balance with the ability to work off-site as needed (in 19 reviews)

  • Allowed to work from home twice a week depending on your department (in 8 reviews)

Cons
  • Work-Life balance exists, but is not the strongest the Chicago area (in 8 reviews)

  • Processes - The amount of red-tape and lack of practical training on how to navigate the "system" is awe-inspiring (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    Its like a full package..fun, work, life, friends and money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainee in Mumbai
    Current Employee - Trainee in Mumbai

    I have been working at TransUnion full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Not much of a stressful environment
    Friendly people
    Love this work

    Cons

    Have to buy own food

  2. Helpful (3)

    Avoid: Not a place for someone with career aspirations or decent educational pedigree

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mumbai
    Former Employee - Anonymous Employee in Mumbai

    I worked at TransUnion (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The company has a strong brand presence and market recognition, especially in Indian market where bureaus are still evolving

    Cons

    MANAGEMENT/LEADERSHIP: Clearly the most insecure, political and unprofessional people on job who have made a mockery of corporate culture. Select favorites have been made larger than the organization and are promoted at all costs, their professional competency notwithstanding. The one job the management is good at is at manipulating peoples careers and keeping appearances with the headquarters- by giving them selective feeds and convincing them a great job is being done
    CULTURE: Un-collaborative, un-meritocratic culture. The moment you question your bosses, which is easy given the level of their professional competency, expect to be ostracized on all fronts. Basic problem solving or having an independent opinion is discouraged as it undermines authority of the superiors - in this day and age, it is really a shame such a culture is being promoted
    WORK: Very ill managed, even if there is not much work you can end up spending hours on getting simple work done. This is more a systemic flaw - the management encourages creating silos and supporting the unprofessional-ism /incompetency of certain important people

    Advice to Management

    India leadership - Sad to experience your rudeness, arrogance and basic lack of respect for individuals
    US Leadership - Other than questioning performance based metrics you might want to question
    1. Concentration of power: Find out why there is excessive concentration, literally no backup creation and no new talent grooming
    2.Attrition rate: Have a system of exit feedback from attriting employees in which headquarters are involved, it is the only way of making sure you have a pulse of what really goes on for the sake of your own business. It might even give India management reason to act less high highhandedly with employees

  3. Helpful (4)

    Don't join TransUnion India

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics and Decisioning in Mumbai
    Current Employee - Analytics and Decisioning in Mumbai

    I have been working at TransUnion full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    High Salary. they pay quite well compared to the competition as well as banking industry
    Fast paced environment
    Multi-national company with good brand recognition

    Cons

    Incompetent management - True example of Peter principle
    Bad work culture - Only a few employees (who are close to the management) get all the goodies.
    Private Equity owned - Management is lying through their teeth to the corporate guys in chicago who are in the dark regarding the state-of-affairs in Mumbai office

    Advice to Management

    Learn how to respect employees rather than favoring only a very few that are close to you.

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  5. Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at TransUnion full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great location near many forms of transportation nearby and good benefits including nice onsite gym with a trainer offering a ton of various classes (free).

    Cons

    1. Perception was a huge concern with all departments in the company; everyone worried about what others thought more than what it would take to make their people happy.

    2. Pay was relatively low compared to the job function you performed, you had to come in high from the outside or you were stuck with 3% raises annually. So negotiate that extra $5000 before walking in or it would take you 2-3 years to make that.

    Advice to Management

    Stop worrying about what other Directors down the hall think of your team and do your jobs and allow your team the luxury of leaving early if the work for that day is done. That's life/work balance!

  6. Lead Quality Assurance Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at TransUnion

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free Credit report; flex time

    Cons

    Outsourcing jobs one at a time to India

  7. Helpful (3)

    Getting many (but not all) things right.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in Chicago, IL (US)
    Current Employee - Senior Vice President in Chicago, IL (US)

    I have been working at TransUnion full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Transunion has recognized the need to balance internal and external talent and has been bringing in a lot of experienced, external new hires.

    Cons

    Hiring is difficult due to a bad model for titles and a really bad model for compensation. Compensation is weak compared to industry models in healthcare, banking and technology (where we say we are trying to position ourselves).

    Benefits overall are pretty weak also making it difficult to attract talent.

    Advice to Management

    Recognize that in the competition for talent we must have sensible titles (that are industry recognizable) and competitive salary. Salaries at much deeper levels in the organization need to have more at risk pay (leaning larger bonus opportunities).

    Trying to explain to candidates (with 10+ years experience) how a bonus for $2500 makes any sense is difficult at best and a complete comedy at worst.

  8. Helpful (1)

    great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits. Co-workers were great.

    Cons

    Corp cares more about saving money than than the value of their associates.

  9. Good place to work but lot of red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at TransUnion

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice team, good place to work, overall ok

    Cons

    Politics, management decisions do not make sense

    Advice to Management

    Have a clear road map of what you need

  10. Culture is changing in a good way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burlington, ON (Canada)
    Current Employee - Anonymous Employee in Burlington, ON (Canada)

    I have been working at TransUnion full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company cares about employees and take genuine action on improving engagement.
    Great work life balance.

    Cons

    Lack of standard processes and documentation .
    Need to invest more into automating BAU .
    Some negativity and change resistance to overcome ( but that is in every company)

  11. This is one of the best companies I've had the pleasure of working for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Greenwood Village, CO (US)
    Current Employee - Senior Business Analyst in Greenwood Village, CO (US)

    I have been working at TransUnion full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    TransUnion believes in their employees and strives to ensure a work/life balance, while working towards promoting internally vs. externally.

    Cons

    There's a lot of great work to be done. Staffing appropriately for the workload could be improved.

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