TransUnion Reviews

Updated 17 September 2014
Updated 17 September 2014
155 Reviews
2.8
155 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim Peck
44 Ratings

Review Highlights

Pros
  • They have good policies and management in place to support work/life balance (in 18 reviews)

  • They pay and benefits are satisfactory (not great mind you) (in 5 reviews)


Cons
  • Work-Life balance exists, but is not the strongest the Chicago area (in 7 reviews)

  • Too much red tape to get anything done (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Don't join TransUnion India

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics and Decisioning  in  Mumbai
    Current Employee - Analytics and Decisioning in Mumbai

    I have been working at TransUnion full-time for more than 5 years

    Pros

    High Salary. they pay quite well compared to the competition as well as banking industry
    Fast paced environment
    Multi-national company with good brand recognition

    Cons

    Incompetent management - True example of Peter principle
    Bad work culture - Only a few employees (who are close to the management) get all the goodies.
    Private Equity owned - Management is lying through their teeth to the corporate guys in chicago who are in the dark regarding the state-of-affairs in Mumbai office

    Advice to ManagementAdvice

    Learn how to respect employees rather than favoring only a very few that are close to you.

    Doesn't Recommend
    Positive Outlook
  2.  

    Great learning environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion

    Pros

    One can get to learn many aspects of how the services of this company are provided, new technologies and products and participate directly in their roll outs. Very friendly work environment. There is room for individual growth and expansion.

    Cons

    Not well organized when it comes to documentation and communication. It can become stressful at times and impact work/life balance due to not always enough man power to cover all requirements of its products and their support.

    Advice to ManagementAdvice

    More people need to be hired in products and technologies support areas.

    Recommends
    Positive Outlook
  3.  

    Awesome till now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Chicago, IL (US)
    Current Employee - Senior Consultant in Chicago, IL (US)

    I have been working at TransUnion full-time for less than a year

    Pros

    Work Culture and work-life balance, remote working and flexible timings

    Cons

    promotions, compensation partially, growth for some people

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion part-time for more than 8 years

    Pros

    Team leader took care of her employees

    Cons

    Upper management had too many changes

  6.  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion

    Pros

    Good place to learn, friendly environment

    Cons

    everything is unorganized, undervalue technical people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Hong Kong (Hong Kong)
    Current Employee - Senior Consultant in Hong Kong (Hong Kong)

    I have been working at TransUnion full-time for more than a year

    Pros

    Colleague is friend and management are visionary

    Cons

    Growing pace is extremely fast and might oversight the morale or work pressure from colleague

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Poor management style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX (US)
    Former Employee - Anonymous Employee in Austin, TX (US)

    I worked at TransUnion full-time for less than a year

    Pros

    Compensation and vacation days are great.

    Cons

    Training is archaic, employees are not heard and it seems there is a complete disconnect between managers.

    Advice to ManagementAdvice

    Talk to your employees more and consider their feedback.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Wilmington, DE (US)
    Former Employee - Customer Service in Wilmington, DE (US)

    I worked at TransUnion full-time for more than 5 years

    Pros

    Opportunities for advancement, great working environment, good pay.

    Cons

    Sometimes management can assign projects to the wrong people and have it affect numbers, but overall they are good. One bad manager doesn't make a bad company.

    Advice to ManagementAdvice

    Make sure quality analysis is actually random and not insert a problem call into a person's monthly quality assessment, make sure you promote the ones who are obviously trying hard to be an asset to the company and not just your friends.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Chicago, IL (US)
    Current Employee - Intern in Chicago, IL (US)

    I have been working at TransUnion as an intern for less than a year

    Pros

    Great autonomy. When you need to take time off its easy to do, but you need to look at others calendar first, gives great constructive criticism, if you need help with something egos are not an issue. Friendly work environment and culture

    Cons

    Depending on department, inters don't get a lot of work

    Advice to ManagementAdvice

    Keep up the awesome work

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Run....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion

    Pros

    -Allowed to work from home twice a week depending on your department
    -Holiday parties at the HQ location are fun

    Cons

    - Mangement lacks respect for their team
    - VP title is given out like candy.
    - Lack of women and minorities in leadership roles. It is made very clear leadership is a boys club.
    - Promotions are not given out based on actual merit or performance, but to those who they're buddies with.
    -No criteria for promotion.
    - Don't expect Mangement to know the job. They're hired to manage and baby sit people, not to do actual work.
    - Lack of training and communication throughout the company

    Advice to ManagementAdvice

    In the two years I was there, the turnover rate on my team was 50%! Treat employees better and train them. Do not hire mangers who do not know the job or who lack the skills to lead a team.

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